Richmond, Bc Client services coordinator Jobs – 567 Openings This Week

Aboriginal Patients Lodge (APL) Manager
Lu'ma Native Housing Society —Vancouver, BC
- $71,720.37 a year
- Weekends as needed
- Inventory control
- Microsoft Office
- Hotel
- Dental care
- Paid time off
Quick apply
Estimating & Proposals Manager
ER Steel Inc. —Delta, BC
- $115,000–$135,000 a year
- Full-time
- AutoCAD
- Microsoft Excel
- Microsoft Office
- Dental care
- Vision care
Quick apply
Indigenous Cultural Worker (Western)
Lu'ma Native BCH Housing Society —Vancouver, BC
- $70,803.83 a year
- Full-time
- First Aid Certification
- Data entry
- Social Work
- Disability insurance
- Dental care
Quick apply
Clinical Supervisor
The Lower Mainland Purpose Society —New Westminster, BC
- $40 an hour
- Part-time
- Hybrid work
- CPR Certification
- Master's degree
- Supervising experience
- Dental care
- Paid time off
Quick apply
9d
Indigenous Cultural Worker
Lu'ma Native BCH Housing Society —Vancouver, BC
- $70,803.83 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Disability insurance
- Dental care
Quick apply
CRCL (Community Response, Community Led) Coordinator
The Lower Mainland Purpose Society —New Westminster, BC
- $33 an hour
- Full-time
- CPR Certification
- Master's degree
- Supervising experience
- Dental care
- Paid time off
Quick apply
Medical Office Coordinator and Stakeholder Relations
Medical Clinic - Kitsilano —Vancouver, BC
- $55,000–$65,000 a year
- Full-time
- Inventory management
- Medical office experience
- Microsoft Office
- Store discount
- Dental care
Quick apply
8d
Client Service Coordinator with base pay plus commissions
Coronation Recognition —Richmond, BC
- From $22 an hour
- Full-time
- CRM software
- Customer service
- English
- Dental care
- Paid time off
Quick apply
Mobile Registered Massage Therapist
ANVITA —Vancouver, BC
- $125.00–$227.50 an hour
- Flexible schedule
Quick apply
3d
Senior Sales Coordinator (Mandarin Speaking)
Pasona Canada Inc. —Richmond, BC
- $65,000–$90,000 a year
- Full-time
- Inventory management
- Customer service
- ERP systems
Quick apply
Logistics Coordinator ( minimum one year experience required)
Rejoice Logistics (Canada) Inc —Richmond, BC
- $49,200–$60,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Computer literacy
- Dental care
- Vision care
Quick apply
12d
QA/QC Coordinator
SGS —Delta, BC
- $24–$26 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Dental care
- Paid time off
Quick apply
5d
Hearing Aid Specialist or Audiologist
Amplifon —North Vancouver, BC
- $80,000–$110,000 a year
- Full-time
- CRM software
- Sales
- Customer service
- Designated paid holidays
- Dental care
Quick apply
Junk Removal | Waste Technician
505-Junk —Richmond, BC
- $19–$21 an hour
- Full-time
- English
- Driving
- In-person
- Disability insurance
- Dental care
Quick apply
Residential Customer Service Representative
Ridall Pest Control —Burnaby, BC
- $50,000–$60,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Dental care
- Paid time off
Quick apply
Civil/Pave Estimator
Amrize —Vancouver, BC
- $75,000–$90,000 a year
- PMP
- Analysis skills
- Bachelor's
- Dental care
- Tuition reimbursement
9d
Civil/Pave Estimator
Amrize —Vancouver, BC
- $75,000–$90,000 a year
- PMP
- Analysis skills
- Bachelor's
- Dental care
- Tuition reimbursement
9d
Mobility Coordinator
Auto West BMW —Richmond, BC
- From $21 an hour
- Full-time
- Microsoft Excel
- Driving
- Front desk
- Disability insurance
- Dental care
Quick apply
9d
Logistics Coordinator
MAPLE LANE LOGISTICS INC. —Richmond, BC
- $17.72–$28.00 an hour
- Overtime
- Bilingual
- Microsoft Office
- Organizational skills
- Dental care
Quick apply
Legal Administrative Assistant
Heinrichs Richards LLP —Vancouver, BC
- From $50,000 a year
- Overtime
- Microsoft Outlook
- Research
- In-person
- Dental care
- Paid time off
Quick apply
10d

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Aboriginal Patients Lodge (APL) Manager

Lu'ma Native Housing Society -
Vancouver, BC

Quick apply

Job details

Permanent | Full-time
$71,720.37 a year

Qualifications

Class 5 Licence
Community engagement
Inventory control
Trauma-informed care
Hotel and accommodations experience
Operations management
Team leadership
Procurement
Coaching
Emergency preparedness planning
De-escalation techniques
Complaint handling
Microsoft Office
Performance management
Hiring
Schedule management
Supervising experience
Human resources management
First Aid Certification
Decision making
Hospitality Management
Mentoring
Recruiting
Finance and accounting experience
Personnel management
Budgeting
Continuous quality improvement (CQI)
Training & development
Guest services
Financial management
Business
Leadership
Guest issue resolution
Facilities maintenance
Account reconciliation

Full job description

Job Posting ID:

E-APLM-260817-01

Job Title:

Aboriginal Patients Lodge (APL) Manager

Job ID:

V52N-E-APLM

Position ID:

V52N-E-APLM-F001

Employment Type:

Full-time, Permanent

Location:

1254 E 8th Ave, Vancouver, BC V5T 1V2

This role is to be performed onsite. This role is expected to work onsite during all scheduled hours.

Schedule:

8:30am to 5:00pm, Monday to Friday. Schedule flexibility may be required based on operational needs, including occasional early starts or later finishes.

Work Hour: 40-hour work week

Pay: $71,720.37 per annum

Union: This is an excluded management position

Posting Date: 2026-08-17

Closing Date: Until position is filled

About Lu’ma

Lu’ma is a Coast Salish word for “new beginnings.” Lu’ma offers a wide range of programs, services and other initiatives aimed at alleviating poverty, improving the overall health of the urban Indigenous community and responding to the evolving needs of Indigenous peoples.

Job Summary

Under the direct supervision of the Director of Corporate Development, the Aboriginal Patients Lodge (APL) Manager is responsible for the overall leadership, administration, operations, and service delivery of the Aboriginal Patients Lodge. The Manager ensures a safe, culturally respectful, welcoming, and supportive environment for Indigenous patients and families travelling to Vancouver for medical services and lodging through the APL program.

The Manager provides operational oversight of staffing, guest services, housekeeping, facility coordination, financial administration, and program support. The role ensures an exceptional client and family experience grounded in cultural safety, dignity, compassion, and professionalism.

This position is excluded from the bargaining unit and exercises independent judgment and full management authority in the supervision of staff and operational decision-making.

Responsibilities

· Oversee daily Lodge operations to ensure efficient, safe, and high-quality service delivery.

· Ensure guests and families receive culturally safe, trauma-informed, and respectful care and hospitality.

· Develop, implement, and maintain operational policies, procedures, and service standards.

· Respond to and resolve guest concerns, complaints, and operational issues in a timely and professional manner.

· Monitor occupancy, admissions, discharges, and service flow.

· Ensure compliance with organizational policies, health and safety standards, and privacy legislation.

· Participate in emergency preparedness and incident response planning.

· Provide direct supervision to the APL Coordinator and housekeeping staff.

· Exercise full management authority including recruitment, hiring, onboarding, training, scheduling, performance management, discipline, and termination.

· Foster a respectful, inclusive, and culturally safe workplace culture.

· Provide coaching, mentorship, and ongoing staff development.

· Ensure appropriate staffing levels and coverage based on operational needs.

· Manage attendance, scheduling, and workplace performance issues.

· Foster a welcoming, healing, and culturally grounded environment for Indigenous patients and families.

· Ensure services reflect Indigenous cultural safety, humility, and trauma-informed practice.

· Support family-centered care and responsive service delivery.

· Build respectful relationships with guests, families, community partners, and health service providers.

· Support conflict resolution and de-escalation as required.

· Oversee housekeeping operations to ensure cleanliness, safety, and presentation standards are consistently met.

· Conduct regular inspections of guest rooms and common areas.

· Coordinate maintenance, repairs, and facility service needs with internal teams and external contractors.

· Ensure inventory control and supply management.

· Procurement of supplies, equipment, linens, and furnishing replacement

· Prepare, review, and submit invoicing related to Lodge operations and services.

· Perform reconciliation of accounts, ensuring accuracy and compliance with financial policies.

· Monitor expenditures and support budget tracking and reporting.

· Maintain accurate financial records related to Lodge operations.

· Liaise with finance teams to resolve discrepancies and support audit requirements.

· Develop and maintain strong working relationships with patient travel programs, health authorities, hospitals, and referral partners.

· Coordinate and liaise with patient travel services to support admissions, coverage verification, and billing alignment.

· Support efficient client intake and discharge processes in collaboration with external partners.

· Advocate for smooth service integration to ensure patients and families experience seamless access to accommodation and supports during medical travel.

· Represent the Lodge in community and partner meetings as required.

· Prepare operational, occupancy, staffing, and service reports as required.

· Maintain accurate records related to incidents, inspections, staffing, and operational activities.

· Support continuous quality improvement initiatives.

· Participate in organizational planning and program development activities.

All other related duties as needed.

Qualifications

· Diploma or degree in business administration, hospitality management, social services, or related field.

· Occupational First Aid (or equivalent) Certificate and Non Violence Crisis Intervention/Mandt Certificate.

· Minimum three (3) years progressive supervisory or management experience in hospitality, or hotel.

· Experience in financial administration, invoicing, and reconciliation required.

· Experience working with indigenous programs and projects considered an asset.

· An equivalent combination of education and experience may be considered.

· Understanding of Indigenous cultures, values, and community engagement principles.

· Demonstrated knowledge of Indigenous cultural safety, trauma-informed practice, and health equity principles.

· Demonstrated leadership, supervisory, and accountability skills, including the ability to lead teams, manage performance, and support organizational goals.

· Knowledge of cultural safety, cultural humility, and Indigenous perspectives, with the ability to foster inclusive and respectful environments.

· Knowledge of operational management, budgeting, financial oversight, and supervising staff.

· Strong relationship-building and collaboration.

· Strong organizing and scheduling skills, planning, and problem-solving skills, with the ability to manage competing priorities.

· Demonstrated integrity, sound judgment, professionalism, and the ability to make ethical and informed decisions.

· Excellent communication, conflict resolution, leadership, and interpersonal skills.

· Ability to ensure exceptional guest experience, high standard of housekeeping services, and promote continuous operational improvements.

· Proficiency in Microsoft Office and administrative systems.

Physical Demands

· Some physical activity including walking, standing, and lifting.

Working Conditions

· The Lodge is a culturally safe, welcoming accommodations' provider for medical travel with frequent interaction with guests, staff, and sponsoring agencies.

· May be required to be on call for after-hours and/or weekend to respond to operational needs.

Employment Requirements

· A Vulnerable Sector Criminal Record clearance.

· A valid class 5 BC Driver’s License, a clean driving abstract, a reliable personal vehicle for work use, and a satisfactory driving abstract, and Business Class auto insurance with a minimum of $3 million liability coverage.

Application Process

You must follow the instructions to submit your application with the exact subject line. A complete application will consist of your up-to-date resume and letter of interest. Incomplete or late applications will not be considered.

1. Please submit your resume and a cover letter to: [email protected]

2. Subject line: E-APLM-260817-01 (must be exactly the same).

3. Application deadline: Until the position is filled.

Please note that only qualified candidates will be shortlisted for interviews.

Pay: $71,720.37 per year

Benefits:

Dental care
Employee assistance program
Extended health care
Life insurance
Paid time off
RRSP match

Work Location: In person

Quick apply

Refine Your Search

client services coordinator jobs in richmond, bc

Aboriginal Patients Lodge (APL) Manager

Estimating & Proposals Manager

Indigenous Cultural Worker (Western)

Clinical Supervisor

Indigenous Cultural Worker

CRCL (Community Response, Community Led) Coordinator

Medical Office Coordinator and Stakeholder Relations

Client Service Coordinator with base pay plus commissions

Mobile Registered Massage Therapist

Senior Sales Coordinator (Mandarin Speaking)

Logistics Coordinator ( minimum one year experience required)

QA/QC Coordinator

Hearing Aid Specialist or Audiologist

Junk Removal | Waste Technician

Residential Customer Service Representative

Civil/Pave Estimator

Civil/Pave Estimator

Mobility Coordinator

Logistics Coordinator

Legal Administrative Assistant

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