Richmond Hill, On Clerical worker Jobs – 56 Openings This Week

Member Service Centre Tier 1 Representative
SERVICE EMPLOYEES INTERNAL —Richmond Hill, ON
- $53,149.20 a year
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Writing skills
- Dental care
Quick apply
Licensed Paralegal - Court Agent
X-Copper Professional Corporation —Markham, ON
- $57,000–$60,000 a year
- Full-time
- Hybrid work
- Writing skills
- Data entry
- Computer skills
- Paid time off
- Work from home
Quick apply
Licensed Paralegal - Court Agent
X-Copper Professional Corporation —East York, ON
- $57,000–$60,000 a year
- Full-time
- Hybrid work
- Writing skills
- Data entry
- Computer skills
- Paid time off
- Work from home
Quick apply
Program Worker
Carefirst Seniors & Community Services Association —Toronto, ON
- $21–$24 an hour
- Weekends as needed
- CPR Certification
- English
- Microsoft Office
- Dental care
Quick apply
Registered Nurse General Internal Medicine
Unity Health Toronto —Toronto, ON
- $41.15–$58.98 an hour
- Full-time
- CPR Certification
- BLS Certification
- Leadership
5d
Direct Support Professional
Cedar Heights Residential Living —Richmond Hill, ON
- $23–$26 an hour
- 8 hour shift
- CPR Certification
- Medication administration
- Cooking
- Dental care
- Paid time off
Quick apply
Program Clerical Support - Birthing Unit
Southlake Health —Newmarket, ON
- $27.45–$30.10 an hour
- Part-time
- Customer service
- Microsoft Office
- High school diploma or GED
- Dental care
4d
Unit Clerk II (Diagnostic Imaging)
Michael Garron Hospital —Toronto, ON
- Temporary
- Microsoft Office
- High school diploma or GED
- Organizational skills
14d
Executive Assistant
Southlake Health —Newmarket, ON
- $39.87–$47.40 an hour
- Full-time
- Microsoft Office
- Administrative experience
- Presentation skills
- Dental care
Unit Clerk II (General Internal Medicine - H6)
Michael Garron Hospital —Toronto, ON
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Unit Clerk II (Outpatient Medicine Clinic)
Michael Garron Hospital —Toronto, ON
- Part-time
- Customer service
- Microsoft Office
- High school diploma or GED
4d
Registration Clerk (Outpatient Mental Health)
Michael Garron Hospital —Toronto, ON
- Temporary
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Administrative Assistant
Medix College —Toronto, ON
- $18–$20 an hour
- Customer service
- Microsoft Office
- Databases
- Dental care
- Paid time off
Quick apply
Unit Clerk - Surgical Center
Michael Garron Hospital —Toronto, ON
- Part-time
- Microsoft Office
- High school diploma or GED
- Organizational skills
1d
PT Shelter Evening Support Worker (Weekends Required)
Good Shepherd Ministries —North York, ON
- $22.35–$23.03 an hour
- Part-time
- CPR Certification
- Administrative experience
- First Aid Certification
- Employee assistance program
Quick apply
12d
DS-U24-46R Community Support Worker
Springboard —Toronto, ON
- $26.84 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Immigration Caseworker
Maxxlife Immigration Services Inc. —Brampton, ON
- $18–$20 an hour
- Full-time
- Writing skills
- Research
- Administrative experience
Quick apply
Administrative Co-ordinator
Nexus Core Solutions —Etobicoke, ON
- $17.28–$22.00 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
3h
Receptionist
Verve Senior Living —Markham, ON
- $19.35 an hour
- Microsoft Word
- Microsoft Excel
- Customer service
Quick apply
Unit Clerk II (Inpatient Surgery)
Michael Garron Hospital —Toronto, ON
- Part-time
- Basic math
- High school diploma or GED
- Computer skills

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clerical worker jobs near richmond hill, on

Member Service Centre Tier 1 Representative

SERVICE EMPLOYEES INTERNAL
Richmond Hill, ON

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Job details

Full-time
$53,149.20 a year

Qualifications

Microsoft Word
French
Mandarin
Microsoft Excel
Call center
Writing skills
Microsoft Office
Databases
Tagalog
Time management

Full job description

SEIU Healthcare is a union of more than 68,000 members who are frontline healthcare workers in hospitals, long-term care facilities, and homecare agencies in communities throughout Ontario. We advocate with our members by launching progressive member driven programs, adapting best practices, and encouraging new and innovative ideas. We strive to create a society where workers are valued and rewarded for their work. As a result, thriving workers have a greater opportunity to participate and lead in building healthy communities. We provide a strong voice through collective bargaining, labour relations, and political action to ensure frontline workers are heard and respected when decisions about healthcare are being made.

We are looking for individuals with a desire to amplify the voice of workers. If you are passionate about labour and social justice, share our values, and want to work toward changing the lives of workers, then a career with SEIU Healthcare is for you!

For more information, visit www.seiuhealthcare.ca.

POSITION DESCRIPTION:

The successful applicant will promote the values, principles, and services of the SEIU by receiving and responding to general inquiries from members related to employment rights, events and union services. Provide accurate information and guidance to members, regarding their employment rights, Collective Agreements and applicable legislation, as well as general labour relations inquiries and grievance support.

The position holder will work in close coordination with Union Reps, Clerical Staff, Finance, management team, and others to refer and consult regarding member issues. This position is based in our Richmond Hill office.

DUTIES AND RESPONSIBILITIES:

Provide quality customer service, professional and respectful communication, and meet key performance indicators for service levels and member satisfaction.
Efficiently multitask and navigate multiple systems (CRM, ACD, etc.) while speaking with members and accurately documenting their concerns/inquiries and any/all direction provided.
Answer member inquiries routed through an automatic call distributor system, providing information and servicing assistance to members and staff of the union.
Provide information, service, and responses to basic labour relations inquiries from members by utilizing internal knowledge-based article system.
Route inquiries to appropriate area and/or staff using the internal database system by creating a ticket (inquiry).
Accurately and efficiently record details of member and non-member interactions in tickets and correctly tag issues for data collection and analysis.
Register members to events using the internal database.
Place outbound calls to members as needed, and to encourage activism, to support issues, actions, and events, and to maintain accurate member data.
Complete registrations of members to programs and services offered by the union.
Provide support and assistance to members in distress and refer such members to possible sources of support and counselling where appropriate.
Deescalate calls while maintaining professional boundaries.
Provide peer support for onboarding and orienting new/internal staff to the MSC.
Meet established standards (quality of responses and written updates) and recommend process improvements.
Other duties as assigned.

Education:

At SEIU Healthcare, we understand that the best people do not always have the same access to education, and while post-secondary education is always preferred, we want to make sure nothing stands in the way of finding the right person.

GENERAL REQUIREMENTS

Minimum 1 year directly related experience, preferably in a labour union environment.
Call centre/contact centre experience is essential.
Experience as a union steward an asset.
Experience as a SEIU member preferred.
Strong knowledge of Microsoft Office Suite (including Excel and Word), financial reporting and/or database knowledge an asset.
Proficient in other languages like French, Tagalog, and/or Mandarin is an asset

SKILLS & COMPETENCIES REQUIRED:

Must be able to adapt, think quickly, and work in a fast-paced environment
Strong interpersonal skills, excellent writing, and verbal skills
Strong conflict resolution skills and the ability to deal with tense situations.
Self-motivated and able to work independently with minimal supervision.
Time management skills
High tolerance personality
Building and maintaining trust relationships with all stakeholders.

PHYSICAL DEMANDS/ WORKING CONDITIONS / ENVIRONMENT

Office work may involve prolonged periods of sitting at a workstation and repetitive movements associated with such tasks.
Repetitive tasks requiring sustained concentration in researching and responding to inquiries.
Evening and weekend work may be required. Work hours will vary to meet operational needs.
Dealing with different personalities and members in challenging situations.
Using a computer for long periods of time
Frequent use of the telephone
Sustained use of headset

HOW TO APPLY

Written applications that detail your qualifications and experience should be submitted on our career portal.

Salary and other terms and conditions are in accordance with the field staff collective agreement. Please note that the Employer reserves the right to transfer or assign staff anywhere within the SEIU Local 1 Canada jurisdiction.

VACANCY DISCLOSURE

This posting is to fill an existing vacancy within SEIU Healthcare.

ARTIFICIAL INTELLIGENCE DISCLOSURE

Please note that SEIU Healthcare may use artificial intelligence (AI) tools to assist in screening, assessment, or selection of applicants for this position.

WHY SEIU HEALTHCARE?

At SEIU Healthcare, you will find a dynamic and inclusive environment where employees are valued and rewarded for their work. Here are a few things that set us apart:

Inclusive workplace culture
Excellent health, dental and insurance benefits to meet the diverse needs of our employees.
Generous vacation and sick leave benefits, inclusive supplemental unemployment benefits
Fully sponsored employer pension plan
Investment in employee growth — personal and professional development options
Working towards a common goal by making a real difference in the lives of people

SEIU Healthcare thanks all applicants for their interest. We are committed to diversity in our workplace and encourage applications from all visible minority groups, women, Aboriginal persons, persons with disabilities among other self-identified diverse groups. We also provide accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (‘AODA’). If you require accommodation for a disability during any stage of the recruitment process, please notify Human Resources. Please note that only individuals who are selected for interviews will be contacted.

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Refine Your Search

clerical worker jobs in richmond hill, on

Member Service Centre Tier 1 Representative

Licensed Paralegal - Court Agent

Licensed Paralegal - Court Agent

Program Worker

Registered Nurse General Internal Medicine

Direct Support Professional

Program Clerical Support - Birthing Unit

Unit Clerk II (Diagnostic Imaging)

Executive Assistant

Unit Clerk II (General Internal Medicine - H6)

Unit Clerk II (Outpatient Medicine Clinic)

Registration Clerk (Outpatient Mental Health)

Administrative Assistant

Unit Clerk - Surgical Center

PT Shelter Evening Support Worker (Weekends Required)

DS-U24-46R Community Support Worker

Immigration Caseworker

Administrative Co-ordinator

Receptionist

Unit Clerk II (Inpatient Surgery)

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