This is the life-changing opportunity you’ve been looking for.
Horizon Health Network in beautiful New Brunswick is looking for a Facility Operations Manager to join our team!
Horizon Health Network (Horizon) is seeking a strategic, skilled, and detail-oriented, individual to join our team as a Facility Operations Manager of the Charlotte County Hospital (CCH). The ideal candidate will have experience in health care.
Why you should work here
Working for Horizon gives you a career that provides an east coast lifestyle and the chance to make a big difference in the lives of New Brunswickers.
This position comes with competitive salary, paid time off, sick benefits, employer paid contributions into our government pension plan and a remote work policy.
Horizon is committed to enhancing our diverse and inclusive environment for our employees and patients. We believe in a healthcare system that equally supports all people regardless of race, ethnicity, national origin, social background, religion, gender identity or expression, age, disability, or sexual orientation. An environment based on a commitment to diversity and inclusion supports our goal of safe and quality patient care.
Who you are
You have a worked in a Leadership and/or Management role for a minimum of 3 years. You have experience in LEAN Sigma six and LEADS framework training. You are proficient in Microsoft Office applications. You have demonstrated leadership and communication skills (oral and written), strong interpersonal skills and the ability to act as a change agent. You have demonstrated problem solving, conflict resolution and time management skills.
- Bachelor's degree in a healthcare related field
- Initiative, sound judgement and decision-making skills
- Ability to work both on a team and independently
- Physical capacity to carry out the work assigned
- Demonstrated adherence to relevant legislation including the Personal Health Information Privacy and Access Act to ensure all patients, business, financial and employee information is accessed on a need-to-know basis.
- Patient safety is a critical aspect of quality healthcare. Successful candidates must be accountable for creating a culture of safety, working as a team, communicating effectively and responding to adverse events.
- Ability to work collaboratively and communicate effectively with a variety of health care providers, including nurses, physicians, managers and staff from other disciplines
- Good work record and ability to attend work on a regular basis
- Excellent analytical skills with demonstrated ability to provide detailed reports and analysis as required
- Compliance with the Network's management philosophy and organizational values
- Compliance with Horizon Health Network's confidentiality policy
What you will do
Leading, Planning and Organizing
Responsible for leading day-to-day facility operations in alignment with Horizon’s strategic plan/objectives.
- Participate in facility and regional leadership committees while leading cross-functional operational initiatives, change initiatives, and the implementation of strategic organizational priorities in collaboration with clinical, corporate, and community stakeholders.
- Recruitment, retention, scheduling and management of direct reports.
- Act as a point of contact for clinical operations team, and collaborates with departments such as Emergency Management Operations, Talent Acquisition Team, Facilities, Engineering and Property Management, Information Systems, Regional Staffing Support Centre.
- Coordinate emergency preparedness activities and serve as the Facility Duty Officer during business hours
- Provide operational leadership and administrative oversight for the Ambulatory Care Clinic
- Coordinate internal communications across the facility
- Facility related project coordination (e.g. CIS).
- Lead employee recognition and engagement initiatives.
- Support Horizon's Culture and Wellbeing initiatives through events, communications, and site promotion.
- Foster a positive workplace culture that supports collaboration, recognition, and employee wellbeing.
Partnership and Networking
Supports the Clinical Director of Operations and Patient Flow in maintaining collaborative relationships with all partners both internal and external to Horizon in the participation and communication of committees, forums and working group related to key areas of responsibility.
- Develops and implements a strong communication strategy for internal and external collaborators.
- Foster collegial relationships and integration within the organization and larger community collaborators (e.g. volunteers, Hospital Foundation, Auxiliary).
Finance
- Analyze and evaluate budget variances (sick days, overtime, etc).
- Identifies and manages budget pressures and completes requests for enhancements as required.
Quality and Safety Management
- Lead patient experience initiatives and coordinate the timely resolution of concerns in collaboration with appropriate teams.
- Monitor and report on key performance indicators (KPIs) for all responsible program areas
- Ensures unit Occupational Health and Safety Inspections
- Collaborate with managers and resources in various audits (hand-washing, records, VDT, etc.)
- Analyzes and maintains statistics as required by the department
These duties and responsibilities may change as per operational requirements.
Horizon Competency
Core competencies for non-bargaining positions are based on the LEADS in a Caring Environment leadership capabilities framework: Lead Self, Engage Others, Achieve Results, Develop Coalitions, and System Transformation.
In addition to LEADS, all positions need to demonstrate compassion, patience, and professionalism in all interactions, consistently upholding a respectful and supportive environment for patients, clients, families, and colleagues. Proactively addresses concerns and responds to emerging needs with empathy and diligence, contributing to high-quality, patient/client centered care.
Interested? Apply Today!
To learn more, visit MyHorizonCareer.ca/management-business-professionals/
Horizon Health Network (Horizon) only accepts on-line applications.
About Horizon’s Recruitment Process
We thank all applicant who apply; however, only those selected for further consideration will be contacted. All interested applicants are encouraged to apply as an equivalent combination of education, training and experience may be considered.
Horizon’s recruitment screening process may include language proficiency testing, clerical testing and/or behavioral assessment. If you are selected for testing, you will be contacted via the email address provided on your application. The official results will be shared with the candidate, Human Resources and the requesting manager electronically and language results will be placed on the personnel file for Horizon’s hiring purposes.
Diversity Statement
Horizon is committed to enhancing our diverse and inclusive environment for our employees and patients. We believe in a healthcare system that equally supports all people regardless of race, ethnicity, national origin, social background, religion, gender identity or expression, age, disability, or sexual orientation. An environment based on a commitment to diversity and inclusion supports our goal of safe and quality patient care.
