Customer Experience Manager, Saskatoon South 7265
The Home Depot Canada —Saskatoon, SK
- Weekends as needed
- Management
- Customer service
- High school diploma or GED
7d
Account Manager, Trailer & Used Trucks Sales (Base salary plus commission)
Maxim Truck And Trailer —Saskatoon, SK
- Full-time
- Microsoft Word
- Microsoft Excel
- Sales
- Disability insurance
- Dental care
Quick apply
Property Manager
Avana Holdings Inc. —Saskatoon, SK
- Customer service
- Communication skills
- Time management
- Dental care
Assistant Property Manager
Avenue Living Communities —Saskatoon, SK
- Budgeting
Quick apply
11d
Territory Sales Representative
Avenir Energy —Saskatoon, SK
- Full-time
- CRM software
- Sales
- Construction experience
- Dental care
- Life insurance
Quick apply
7d
Marketing Manager
The Great Western Brewing Co. Ltd. —Saskatoon, SK
- $80,000–$95,000 a year
- Weekends as needed
- Microsoft Powerpoint
- Microsoft Excel
- Travel
- Dental care
- Paid time off
Quick apply
Industrial & Trades Recruitment Associate
Hughes Recruitment Inc. —Saskatoon, SK
- Full-time
- Hybrid work
- CRM software
- Business development
- Recruiting
- Mileage reimbursement
Quick apply
Branch Manager
New-Line Products LTD —Saskatoon, SK
- $90,000–$110,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Store discount
- Wellness program
Quick apply
8d
Sales
Security Building Supplies, Division of West Four Group of Companies —Saskatoon, SK
- Full-time
- Microsoft Excel
- Sales
- Customer service
- Disability insurance
- Dental care
Quick apply
Account Manager
Alto —Saskatoon, SK
- $40,930.24–$52,764.00 a year
- Full-time
- Customer service
- English
- In-person
- Employee stock purchase plan
- Paid time off
Quick apply
General Manager – FFUN Motorsports Saskatoon
FFUN Group —Saskatoon, SK
- From $300,000 a year
- Full-time
- Organizational skills
- Budgeting
- Leadership
- Dental care
Quick apply
Department Sales Manager - Clubs
Golf Town —Saskatoon, SK
- Weekends as needed
- Sales
- Customer service
- Communication skills
- Dental care
- Vision care
4d
Department Sales Manager - Clubs
Sporting Life Group —Saskatoon, SK
- Weekends as needed
- Sales
- Customer service
- Communication skills
- Dental care
- Vision care
4d
Rental Home Specialist - Leasing & Sales
Avana Holdings Inc. —Saskatoon, SK
- Sales
- Communication skills
- Dental care
4d
Regional Operations Manager - Western Canada
Source Atlantic Limited —Saskatoon, SK
- Immediate opening
- Engineering
- Master's degree
- Analysis skills
- Disability insurance
- Dental care
Experienced Retail Department Manager, Food Services - Northern Canada
Northern / NorthMart —Saskatchewan
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
Department Manager, General Merchandise - Northern Canada
Northern / NorthMart —Saskatchewan
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
Security Services Manager
BLACKBIRD SECURITY INC. —Saskatoon, SK
- $55,000–$65,000 a year
- Full-time
- English
- High school diploma or GED
- Supervising experience
Quick apply
Experienced Retail Store Manager - Northern Canada
Northern / NorthMart —Saskatchewan
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Relocation assistance
Territory Manager Saskatchewan
Fastco —Saskatchewan
- Full-time
- Microsoft Excel
- Sales
- Customer service
Quick apply

I want to receive the latest job alerts for customer experience manager, saskatoon south 7265 in saskatoon, sk

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer experience manager, saskatoon south 7265 jobs near saskatoon, sk

Customer Experience Manager, Saskatoon South 7265

The Home Depot Canada -
Saskatoon, SK

Apply Now

Job details

Full-time
7 days ago

Qualifications

Management
Customer service
High school diploma or GED
Supervising experience
Store management
Organizational skills
Leadership
Communication skills

Full job description

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.

Position Overview:

Customer Experience Managers (CXM) are members of the store leadership and management team, overseeing execution of store standards across the entire store, including customer service, department readiness, and operational processes. CXMs manage all activities required to ensure a safe opening and closing process. CXMs are accountable for delivery of customer service within the store by: coaching associates, and addressing customer service escalations. At times, CXMs may be the only Manager available and will be expected to make business and associate decisions in partnership with appropriate resources and following policies. CXMs will provide input to the Store Manager and Assistant Store Managers on Associates performance through ongoing performance management, and talent planning discussions. Although the CXM does not have direct reports, they will participate in the selection and hiring process as needed.

Key Responsibilities:
Customer Service

Drive customer service and associate engagement; coach and train associates on proper customer service techniques and ensure team is providing the highest level of customer service.
Assign, manage and direct associate’s work and duties to drive customer service results.
Resolve customer escalations within the store and through Customer Care.
Ensure store is prepared for high-volume periods.
Monitor customer flow through checkouts and take action to ensure customers are receiving fast, friendly service.

People

Provide in the moment direction, coaching and performance management based on observations and behavior. Conducts formal performance conversations and discipline on customer service matters.
Use recognition tools to highlight associates demonstrating Home Depot’s core values.
Identify and develop high potential associates for growth opportunities.
Ensure adherence to work policies regarding safety and hold associates accountable for following all policies.

Manager on Duty

Lead store kickoff meeting and walk each department to ensure store readiness. Communicate messages, priorities, and task to all associates.
Responsible for Opening, Closing and MOD tasking as well as other whole store focus responsibilities; responsible for managing and directing day-to-day operations of the store.
Ensure associates complete all store checklists in accordance with timing expectations. Provide feedback to associates and verify issue correction and preventive action in place.
Ensure all equipment and machines are functioning properly.
Review current and upcoming events and ads to determine if any action is required; partner with appropriate DS or ASM as required.

Competencies:

Collaborates
Communicates Effectively
Customer Focus
Decision Quality

Skills:

Organizational skills
Problem-solving skills
Advanced communication skills

Direct Manager/Direct Reports:

Store Manager

Travel Requirements:

No travel requirements for this role

Physical Requirements:

May involve bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving merchandise and tools, climbing a ladder.
May involve quickly responding to public address system announcements, including customer services calls, pages, and general information.
Moving around the store and being able to communicate with and assist associates & customers.
Operating a computer and other technology.
Identifying and reading reports, tickets and UPC labels.

Working Conditions:

Working within a flexible schedule that may include evening and weekends.
Warehouse environment that can be dusty and noisy.
Doors are frequently open, causing drafts and interior temperature changes.

Minimum Education:

Highschool Diploma or Equivalent

Minimum Years of Work Experience:

2 years of customer service experience an asset
1 to 2 years Retail or Trade experience an asset

Minimum Leadership Experience:

At least one year of relevant work experience as a leader/supervisor

Certifications:

Other Requirements/Assets:

Must be able to work a flexible schedule.

Apply Now

Refine Your Search

customer experience manager, saskatoon south 7265 jobs in saskatoon, sk

Customer Experience Manager, Saskatoon South 7265

Account Manager, Trailer & Used Trucks Sales (Base salary plus commission)

Property Manager

Assistant Property Manager

Territory Sales Representative

Marketing Manager

Industrial & Trades Recruitment Associate

Branch Manager

Sales

Account Manager

General Manager – FFUN Motorsports Saskatoon

Department Sales Manager - Clubs

Department Sales Manager - Clubs

Rental Home Specialist - Leasing & Sales

Regional Operations Manager - Western Canada

Experienced Retail Department Manager, Food Services - Northern Canada

Department Manager, General Merchandise - Northern Canada

Security Services Manager

Experienced Retail Store Manager - Northern Canada

Territory Manager Saskatchewan

I want to receive the latest job alerts for customer experience manager, saskatoon south 7265 in saskatoon, sk

Related Searches

Explore jobs in more locations

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.

Job seeker tools

Employer Tools

Browse

Stay Connected