Manager, Quality & Compliance (Clinical Servi
Hospice Niagara —St. Catharines, ON
- $65,348–$79,199 a year
- Full-time
- Nursing
- Master's degree
- Presentation skills
- Dental care
- Paid time off
Quick apply
6d
Social Worker/ Registered Therapist
Pathstone Mental Health —St. Catharines, ON
- $60,515 a year
- Contract
- Bilingual
- English
- Organizational skills
Quick apply
7d
Child Therapist (Independent Contactor)
Dalton Associates —Ontario
- $800 a day
- Contract
- Microsoft Office
- Master's degree
- Travel
Quick apply
Child & Youth Play Therapist (Independent Contractor)-Travelling
Dalton Associates —Ontario
- $800 a day
- Contract
- Master's degree
- Travel
- Psychology
Quick apply
Fly in/out Child and Youth Care Practitioner Northern Quebec- $42 per hour
Shift Human Services Consulting —Ontario
- $42 an hour
- Temporary
- English
- Microsoft Office
- Working with children
Quick apply
13d
Mental Health Counsellor (Independent Contractor- Travelling)
Dalton Associates —Ontario
- $800 a day
- Contract
- Master's degree
- Social Work
- In-person
Quick apply
Foster Parent
Bayfield Treatment Centres —Ontario
- $27,740–$29,200 a year
- Full-time
- CPR Certification
- Working with children
- First Aid Certification
Quick apply
Social Work Manager (Orillia)
Arcavia (Orillia) LTC LP —Ontario
- $49,000–$66,000 a year
- Full-time
- Social Work
- Communication skills
- Dental care
Quick apply
Social Work Manager (Madoc)
Clare McFaul LTC (Centre Hastings) LP. —Ontario
- $49,000–$66,000 a year
- Full-time
- Social Work
- Communication skills
- Dental care
Quick apply
Community Personal Support Worker
Carecor —Ontario
- $21.50–$26.50 an hour
- Part-time
- BLS Certification
- COVID-19 protective measures
- Dental care
Quick apply
6d
Part-Time Direct Support Professional - Adult Supported Group Living Services
Inclusion West Niagara —Grimsby, ON
- $23.38–$25.77 an hour
- Part-time
- High school diploma or GED
- Bachelor's
- No university degree
Quick apply
2d
Social Service Worker
Madison Village Long Term Care —Stoney Creek, ON
- $60,000 a year
- Part-time
- Microsoft Office
- Administrative experience
- Supervising experience
Quick apply
8d
Mental Health Counsellor – Full-time (Lincoln)
Hamilton Family Health Team —Lincoln, ON
- $78,855.54 a year
- Full-time
- Hybrid work
- Nursing
- Master's degree
- Social Work
- Dental care
- Vision care
14d
Healing Our Sisters Program Worker
Native Womens Centre —Hamilton, ON
- $23–$25 an hour
- Full-time
- CPR Certification
- First Aid Certification
- Organizational skills
Quick apply
Full-Time Crisis Intervention Worker (Maternity Leave Contract-up to 18 months)
Native Womens Centre —Hamilton, ON
- $23–$25 an hour
- Full-time
- CPR Certification
- First Aid Certification
- Organizational skills
Quick apply
Full-time Transitional Support Worker (Contract until March 31st, 2027)
Native Womens Centre —Hamilton, ON
- $23–$25 an hour
- Full-time
- CPR Certification
- First Aid Certification
- Organizational skills
Quick apply
Part-time Crisis Intervention Worker
Native Womens Centre —Hamilton, ON
- $23–$25 an hour
- Part-time
- CPR Certification
- First Aid Certification
- Organizational skills
Quick apply
Part-Time Transitional Support Worker
Native Womens Centre —Hamilton, ON
- $23–$25 an hour
- Part-time
- CPR Certification
- First Aid Certification
- Organizational skills
Quick apply
Emergency Outreach Program Worker (Contract until December 31st, 2026)
Native Womens Centre —Hamilton, ON
- $23–$25 an hour
- Full-time
- CPR Certification
- First Aid Certification
- Organizational skills
Quick apply
Part Time Intervenor to Support People Who Are Deafblind
Sensity —Hamilton, ON
- From $23.49 an hour
- Part-time
- English
- Communication skills
- Paid sick leave
Quick apply

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Manager, Quality & Compliance (Clinical Servi

Hospice Niagara -
St. Catharines, ON

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Job details

Full-time
$65,348–$79,199 a year
6 days ago

Qualifications

Six Sigma Certification
Nursing
Master's degree
Presentation skills
Bachelor's
Social Work
Communication skills

Full job description

Manager, Quality & Compliance (Clinical Services)

Location: St. Catharines and travel throughout Niagara, as required
Department: Clinical Services
Reports To: Senior Director, Clinical Services
Status: Permanent, Full-Time
Hours: Monday to Friday, 8:30 a.m. – 4:30 p.m.
Salary: $65,348 – $79,199 annually, commensurate with qualifications and experience

About Hospice Niagara

Hospice Niagara is a leading provider of hospice palliative care, grief and bereavement support, and community-based programs serving individuals and families across the Niagara region. With residential hospice sites in St. Catharines and Welland, and a third hospice opening in Fort Erie, we are committed to providing compassionate, person-centred care while fostering a culture of collaboration, innovation, and continuous improvement.

We are seeking a collaborative and detail-oriented Manager, Quality & Compliance (Clinical Services) to support quality, safety, accreditation, and clinical reporting across our growing organization.

About the Role

Reporting to the Senior Director, Clinical Services, the Manager, Quality & Compliance (Clinical Services) coordinates Hospice Niagara's clinical quality, accreditation, compliance, documentation, and reporting activities across our residential hospice sites and community programs.

Working closely with Directors of Care, clinical leaders, and interdisciplinary teams, you will support continuous quality improvement, accreditation readiness, clinical policy management, documentation standards, and organizational reporting. Your work will help ensure Hospice Niagara continues to deliver safe, high-quality, person-centred care while meeting legislative, regulatory, and accreditation requirements.

This role is ideal for a healthcare professional who enjoys bringing structure to complex processes, working collaboratively with interdisciplinary teams, using data to support decision-making, and contributing to organizational excellence.

What You'll Do

As Manager, Quality & Compliance (Clinical Services), you will:

Coordinate quality improvement initiatives that support safe, high-quality, person-centred care.
Coordinate Accreditation Canada activities, including planning, documentation, evidence collection, and follow-up.
Support the review, maintenance, and implementation of clinical policies, procedures, and practice guidelines.
Coordinate clinical incident reporting, quality audits, and related follow-up activities.
Monitor and report on clinical quality indicators, trends, and program outcomes.
Prepare and coordinate reports, dashboards, and presentations for Senior Leadership, Board Committees, funders, accreditation bodies, and other stakeholders.
Support consistent clinical documentation and reporting practices across multiple hospice locations.
Coordinate quality and reporting activities related to new programs, services, and organizational growth.
Support grant and program reporting through the coordination of clinical data and outcome measures.
Collaborate with clinical leaders, Information Technology, and interdisciplinary teams to support clinical information systems and documentation practices.
Serve as the Management Representative on the Joint Health & Safety Committee.
Support education and continuous learning related to quality improvement, accreditation, documentation, and compliance.

What You'll Bring

We're looking for someone who is collaborative, organized, and passionate about improving healthcare quality.

You will have:

A university degree in Nursing (RN), Social Work (MSW), Public Health, Health Sciences, or another relevant health-related discipline.
Current registration in good standing with the applicable professional regulatory college, where required.
Three to five years of experience in a healthcare environment with exposure to quality improvement, accreditation, clinical documentation, healthcare reporting, or healthcare compliance.
Experience coordinating quality improvement initiatives, accreditation activities, or clinical reporting.
Experience working with electronic health records, healthcare data, and reporting systems.
Excellent organizational, analytical, project coordination, and problem-solving skills.
Strong written and verbal communication skills, including experience preparing reports and presentations.
The ability to build collaborative relationships and support change through influence and partnership.
Experience in hospice palliative care, community healthcare, or a multi-site healthcare organization would be considered an asset.
Certification in CPHQ, Lean, Six Sigma, or another quality improvement methodology would be considered an asset.
A valid Ontario driver's licence and the ability to travel between Hospice Niagara locations.

Why Join Hospice Niagara?

At Hospice Niagara, you'll be part of a compassionate team dedicated to making a meaningful difference in the lives of individuals and families across Niagara.

We offer:

Competitive salary: $65,348–$79,199 annually
Comprehensive Health & Dental Benefits after six months
Employer-matched RRSP contributions after six months
Six weeks of paid time off annually
Professional development and learning opportunities
A collaborative, supportive, and inclusive work environment
The opportunity to contribute to quality improvement and organizational excellence across a growing, multi-site organization

Apply Today

If you are passionate about quality improvement, healthcare excellence, and supporting exceptional hospice palliative care, we'd love to hear from you.

Please submit your resume and cover letter outlining your qualifications and interest in the position.

Hospice Niagara is committed to fostering a diverse, equitable, and inclusive workplace. We welcome applications from all qualified individuals and will provide accommodations throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Applicants requiring accommodation are encouraged to make their needs known at any stage of the hiring process.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Quick apply

Refine Your Search

social worker jobs in smithville on

Manager, Quality & Compliance (Clinical Servi

Social Worker/ Registered Therapist

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Child & Youth Play Therapist (Independent Contractor)-Travelling

Fly in/out Child and Youth Care Practitioner Northern Quebec- $42 per hour

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Social Work Manager (Orillia)

Social Work Manager (Madoc)

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Part-Time Direct Support Professional - Adult Supported Group Living Services

Social Service Worker

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Healing Our Sisters Program Worker

Full-Time Crisis Intervention Worker (Maternity Leave Contract-up to 18 months)

Full-time Transitional Support Worker (Contract until March 31st, 2027)

Part-time Crisis Intervention Worker

Part-Time Transitional Support Worker

Emergency Outreach Program Worker (Contract until December 31st, 2026)

Part Time Intervenor to Support People Who Are Deafblind

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Manager, Quality & Compliance (Clinical Services)

About Hospice Niagara

About the Role

What You'll Do

What You'll Bring

Why Join Hospice Niagara?

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