st. albert, ab it Jobs – 228 Openings This Week

IT Analyst (Northstar Hyundai)
Go Auto —Edmonton, AB
- 8 hour shift
- Customer service
- Microsoft Office
- Computer networking
- Dental care
- Flexible schedule
8d
Information Systems Technician
Canadian Armed Forces —Alberta
- $4,337–$6,413 a month
- Part-time
- No experience needed
- Dental care
- Paid time off
Remote Technical Support Representative - Work from Home (Canada)
Teleperformance —Alberta
- $19.50 an hour
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Work from home
Quick apply
2d
Supply Chain System Analyst
Bluewater Group —Edmonton, AB
- $60,000–$70,000 a year
- Full-time
- Microsoft Excel
- Bachelor's
- In-person
- Disability insurance
- Dental care
Quick apply
IT Manager
Homes Alive Pets —Edmonton, AB
- $70,000–$80,000 a year
- Overtime
- Microsoft Excel
- Azure
- Microsoft Office
- Disability insurance
- Dental care
Quick apply
2d
IT Applications & Integration Analyst, Digital Solutions - Edmonton/Calgary
Keolis Canada —Alberta
- Full-time
- Hybrid work
- Bilingual
- Computer Science
- ERP systems
- Wellness program
- Dental care
Quick apply
AI Systems Analyst
Cantiro —Edmonton, AB
- Full-time
- Computer Science
- Bachelor's
- APIs
Quick apply
8d
Technicien·ne en systèmes d’information
Forces Armées Canadiennes —Alberta
- $4,337–$6,413 a month
- Part-time
- No experience needed
Network Systems Administrator - Senior
Space Race Cannabis —West Edmonton, AB
- $59,000–$69,000 a year
- Full-time
- ERP systems
- Computer networking
- Wellness program
Quick apply
Technician L1
MSP OPERATIONAL CORP —Edmonton, AB
- $45,000–$60,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
OT Specialist - Intermediate/Senior
Streamline Control —Edmonton, AB
- $110,000–$145,000 a year
- Full-time
- Hybrid work
- Computer Science
- Engineering
- System design
Quick apply
Advisor, SCADA Systems
Inter Pipeline Ltd. —Sherwood Park, AB
- Full-time
- Microsoft Excel
- Microsoft Access
- Engineering
1d
Aerospace Telecommunications and Information Systems Technician
Canadian Armed Forces —Alberta
- $4,337–$6,413 a month
- Part-time
- Bachelor's
- Dental care
- Paid time off
Team Leader, Support Services (Interim)
MSP OPERATIONAL CORP —Edmonton, AB
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
13d
Manager, IT Business Analyst Digital Solutions (French Bilingual) - Edmonton/Calgary
Keolis Canada —Alberta
- On call
- Bilingual
- Computer Science
- PMP
- Wellness program
- Disability insurance
Quick apply
Marketing Systems Engineer | Digital Marketing Agency
Atrium Digital Inc. —Edmonton, AB
- $65,000–$85,000 a year
- Full-time
- CRM software
- Presentation skills
- In-person
- Wellness program
- Disability insurance
Quick apply
14d
HRIS Senior Analyst - Edmonton - Temporary 1 year
Keolis Canada —Edmonton, AB
- Hybrid work
- Bilingual
- Microsoft Excel
- English
Quick apply
Cloud Solution Architect – Cyber Security, Integration, C5| C3| C1
APPTOZA INC. —Edmonton, AB
- Hybrid work
- Computer Science
- Engineering
- Bachelor's
Quick apply
AI Systems Analyst
Cantiro —Edmonton, AB
- Full-time
- Computer Science
- Bachelor's
- APIs
Quick apply
7d
Privacy and Compliance Analyst
BIS Safety Software —Sherwood Park, AB
- $75,000–$95,000 a year
- Full-time
- Microsoft Excel
- PMP
- Project management
- Disability insurance
- Dental care
Quick apply

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it jobs near st. albert, ab

IT Analyst (Northstar Hyundai)

Go Auto -
Edmonton, AB

Apply Now

Job details

Full-time
8 days ago

Qualifications

Go
Customer service
Microsoft Office
DHCP
Computer networking
DNS
Organizational skills
Communication skills
Active Directory
Driving Licence
Help desk

Full job description

Job Description:

Go Auto – One of Canada’s largest Auto Dealership Group – is on the hunt for an Information Technology Support Analyst

Are you looking for a full-time career with flexible hours and the opportunity to work and grow alongside the top Information Technology pros in the west? Do you have a happy to help attitude and willing to go the extra mile? Do you thrive in fast paced growing environment?

If so, then you’re the perfect person to join the Go Auto family, and we’d love to have you join our Information Technology department!

Job Description – Why You Matter

The IT Support Analysts are the first line of contact for customers experiencing issues with installation, configuration, operation and management of Go Auto managed services. They are the “face of Go Auto” and must be passionate about helping staff solve problems with a sense of urgency. A sense of humor also goes a long way.

A successful candidate will have excellent customer service skills as well as good analytic, critical thinking and troubleshooting skills.

As our Information Technology Support Analyst, you will:

This position will function as a highly skilled Service Desk Analyst as well as providing Desk Side onsite support with specific responsibilities that include:

Understand customer support, likes to work with people and can ensure that the customer is satisfied.
Address and resolve basic and complex incident and requests; enter quality information into tickets and appropriately capture data; complete follow-up and follow-through on all tickets.
Manages all incident and request to ensure that work is completed to the customers’ satisfaction.
Build strong relationships within Go Auto by working across organizational boundaries to resolve customer incidents and requests.
Contributes to self-help knowledge bases and documents typical requests and incidents, resolutions and work around procedures.
Identifies, evaluates, promotes and implements customer support best practices.
Mentors, supports, and cross-trains other service desk and desk side analysts.
Grows deeper knowledge of current corporate products, increasing ability to resolve tickets on first contact.
Uses creativity and innovation to automate and streamline processes and procedures.
Uphold any confidential information that you may be privy to as it relates to your role. Loose lips need not apply.
Responsible for hardware deployment and onsite support, including PCs, monitors, printers, and anything else deemed “IT Equipment”
Ensures inventory of equipment that is being deployed or recovered is recorded and Inventory Coordinator is updated of any changes

As an Information Technology Support Analyst, you’ll bring:

An excellent telephone manner is required together with the ability to handle challenging support situations with a calm and methodical approach

Understanding of Active Directory: creating accounts, group policy and group management.
Ability to create new and manage email accounts in Office 365.
Ability to effectively balance high volume of productivity demands against ability to provide analytical troubleshooting and problem resolution
Ability to troubleshoot in a high level systematic way. Ability to identify symptoms and research cause.
Understanding of basic Networking principals, including network troubleshooting for connectivity issues, DHCP, DNS, use of tools like PING, NSLOOKUP and NETSTAT.
Strong team player, excellent communication skills, excellent organizational skills, self-motivated / drive, flexible.
Good interpersonal skills for written, oral and face to face communications, both within technology and the business. We place a lot of value on being personable and happy to help.
Must have at least 5 years’ relevant experience in a Service Desk / Help Desk / Field Service Environment.
Desirable to have previous experience working with CDK Global or have worked in the Automotive Retail Industry.
Desirable to have experience working with Active Directory, Office 365, Windows and have a good understanding of networks.
A great attitude and the ability to have fun!

Go Auto offers the best benefits in the industry

You’ll have three weeks of vacation after your first year! After five years of service, you get four weeks. After ten years, you’ll get FIVE weeks of vacation.
A comprehensive health care, dental (80% - 100%), and health spending accounts.
An employee investment program that guarantees you a 10% return every year.
With over 40 dealerships in the Go Auto group, with jobs available at every level, there is opportunity to grow!

Important Notes:

This is not a 9 to 5 job. Hours are flexible, required to work 8 hours within core business hours 7 am to 6 pm MDT.
Part of an afterhours on-call rotation.
You need a driver’s license for this position.

Don’t miss out on this amazing opportunity!

If you’d love to become a part of the Go Auto family, apply online today at GoAuto.ca!

About Go Auto

Go Auto is one of the largest dealership groups in Canada, with more than 40 stores across Alberta, BC, Ontario, and the Northwest Territories. We have over 10,000 new and used vehicles for sale on GoAuto.ca, and provide service, finance, insurance, and collision repair. We represent 20 vehicle brands and offer the best customer loyalty program in the business: The Go Card. With Go Auto you’ll get the best deals, the lowest prices, the biggest selection, and 24/7 customer care from people who are genuinely happy to help.

Apply Now

Refine Your Search

it jobs in st. albert, ab

IT Analyst (Northstar Hyundai)

Information Systems Technician

Remote Technical Support Representative - Work from Home (Canada)

Supply Chain System Analyst

IT Manager

IT Applications & Integration Analyst, Digital Solutions - Edmonton/Calgary

AI Systems Analyst

Technicien·ne en systèmes d’information

Network Systems Administrator - Senior

Technician L1

OT Specialist - Intermediate/Senior

Advisor, SCADA Systems

Aerospace Telecommunications and Information Systems Technician

Team Leader, Support Services (Interim)

Manager, IT Business Analyst Digital Solutions (French Bilingual) - Edmonton/Calgary

Marketing Systems Engineer | Digital Marketing Agency

HRIS Senior Analyst - Edmonton - Temporary 1 year

Cloud Solution Architect – Cyber Security, Integration, C5| C3| C1

AI Systems Analyst

Privacy and Compliance Analyst

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