St. Catharines, On (english/spanish) senior manager, corporate Jobs – 1 Openings This Week

Client Success & Business Development Manager
Culligan 519ON —St. Catharines, ON
- $21–$25 an hour
- Full-time
- Bilingual
- Spanish
- Marketing
Quick apply

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Client Success & Business Development Manager

Culligan 519ON
St. Catharines, ON

Quick apply

Job details

Full-time
$21–$25 an hour

Qualifications

Bilingual
Spanish
Customer retention
Marketing
Customer service
Post-secondary education
English
Business development
Customer relationship management
B2B
Organizational skills
Business
Account management
Leadership
Communication skills
Marketing
Driving Licence

Full job description

Benefits:

Competitive salary
Opportunity for advancement

About the Role
Culligan Niagara is seeking an experienced Client Success & Business Development Manager to support customer

retention, business growth, client relationship management, and customer experience initiatives across residential

and commercial markets. This senior-level role requires a mature and highly professional individual with extensive

experience in customer relations, client management, business development, leadership, and communication. The

successful candidate will play an important role in supporting both English and Spanish-speaking clients across the

Niagara Region market.

Responsibilities

Build and maintain long-term relationships with residential and commercial clients

Support customer retention and client satisfaction initiatives

Professionally manage customer concerns, escalations, and conflict resolution

Support business development and account growth initiatives

Assist with B2B relationship management and client communications

Collaborate with management and operational teams to improve customer experience and service efficiency

Support marketing, outreach, and client engagement initiatives

Coordinate with internal departments to maintain high customer service standards

Assist with project development and operational support initiatives

Maintain detailed customer records, communications, and follow-up activities

Represent the company professionally in all customer and business interactions

Qualifications

Advanced professional communication skills in both English and Spanish, written and verbal

Minimum 20 years of customer-facing experience in customer service, customer relations, account management, hospitality, or client success environments

Minimum 3 years of experience in management, leadership, business development, or operations coordination roles

Experience in B2B relationship management and direct client support required

Experience in marketing, communications, public relations, or customer engagement initiatives required

Strong conflict resolution, interpersonal, and organizational skills

Ability to manage multiple priorities in a fast-paced environment

Strong understanding of customer retention and relationship-building strategies

Post-secondary education in business, marketing, hospitality management, communications, or related fields is

required

Ontario Human Rights Code and Accessibility for Ontarians with Disabilities Act training completed

Worker Health and Safety Awareness training completed
Valid G2 Driver's License

What We Offer

Competitive compensation

Long-term career growth opportunities

Supportive and collaborative work environment

Stable full-time employment

Opportunity to contribute to the continued growth of a customer-focused organization serving diverse communities

across Niagara Region

Culligan Niagara is an equal opportunity employer. We thank all applicants for their interest; however, only those

selected for an interview will be contacted

This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.

Quick apply

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Client Success & Business Development Manager

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