St. John's Nl Call centre Jobs – 13 Openings This Week

Customer Experience Representative
Rentokil Initial —St. John's, NL
- $40,560–$43,680 a year
- Contract
- Bilingual
- Microsoft Outlook
- Sales
- Disability insurance
- Dental care
Quick apply
Customer Service Representative Bilingual - Claims (CMS)-5
Intact —St. John's, NL
- Full-time
- Hybrid work
- Bilingual
- Sales
- Customer service
- Employee stock purchase plan
Call Centre Dispatcher
Compass Group Canada Ltd —St. John's, NL
- Microsoft Excel
- Microsoft Office
- Communication skills
Quick apply
CSR - Customer Service Representative / Inside Sales
Steers Distribution Limited —Mount Pearl, NL
- Full-time
- Sales
- Customer service
- High school diploma or GED
- Paid time off
- Vision care
Quick apply
Inside Sales Manager Call Centre
KBFX —Canada
- $65,000–$100,000 a year
- Full-time
- Remote
- Sales
- Business development
- Leadership
- Dental care
- Paid time off
Quick apply
3d
Outbound Sales Associate (Remote - Canada Only)
SP Data Digital —Canada
- $17.05 an hour
- Full-time
- Remote
- Sales
- Dental care
- Vision care
Quick apply

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Customer Experience Representative

Rentokil Initial -
St. John's, NL

Quick apply

Job details

Contract
$40,560–$43,680 a year

Qualifications

Bilingual
French
Microsoft Outlook
Sales
Call center
English
Microsoft Office
High school diploma or GED
Phone etiquette
Communication skills

Full job description

Rentokil-Terminix Canada is one of the largest pest control providers to the property management sector. Since its founding, it has been an industry leader in pest control. Our certified specialists use innovative technologies to protect millions of homes and businesses throughout Canada.

Rentokil-Terminix is currently seeking an experienced Customer Experience Representative to be a part of our fast-paced team. This is an onsite position based out of our Saint John's office.

Address: 24 Mews Pl, St. John's, NL A1B 4G3

Salary: $40,560 - 43,680 annually

Work hours: 8 am - 5 pm ADT

The duties and responsibilities of the Customer Experience Representative include, but are not limited to, the following:

 Maintaining strong customer relationships by handling questions and concerns with speed

and professionalism

 Receiving and placing customer service telephone calls, completing web forms and responding to emails

 Entering and processing orders for new and existing customers

 Investigating issues and resolving customer complaints

 Updating and managing customer databases

 Actively promoting Terminix products and services

 Monitoring the route and status of field technicians to coordinate and prioritize their schedule

 Relaying work orders, messages, and information to and from technicians and field management

 Constantly improving results by adhering to a philosophy of service excellence, and following business processes

 Providing an outstanding customer experience to all customers

 Available to work as required based on customer needs

 Performing other duties

Requirements

 Persuasive communication skills and lots of personality!

 Sales oriented, has the ability to identify sales opportunities within a service environment

 Energetic, positive and self motivated

 Naturally empathetic, with the ability to build a strong rapport

 Excellent communication skills - both verbal and written

 Professional demeanor, stellar phone etiquette

 Able to perform successfully in a high paced, results-oriented environment

 Ability to build relationships and communicate with a broad range of people

 Well organized, energetic and reliable

 Ability to work independently in a busy environment

 Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times

 At least one year’s experience in a Call Centre role answering phone calls and emails

 Proficient with Microsoft Office, Outlook and other applicable computer programs

 Bilingual English/French an asset

 High school diploma – College preferred

 Will have to undergo a criminal background check

 Will be required to wear a headset, input data and sit for long periods of time

Benefits

You are paid during your training!
Great benefits - Medical, Dental, and Vision
Employer-matched RRSP program up to 3.5% of your base salary per year
Paid sick and vacation days
Short and long-term disability
Life Insurance
Competitive compensation
ON DEMAND PAY! Have access to your paycheque as soon as it is earned!

Rentokil-Terminix is an equal opportunity employer. If you require any accommodations at any point during the interview process, please get in touch with our HR Department.

Rentokil Canada Corporation is an equal opportunity employer and encourages women, Aboriginal people, persons with disabilities and members of visible minorities to apply for positions. Rentokil Canada Corporation is committed to provide accommodations to applicants with disabilities throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). Please ensure to inform us if you require accommodation during any stage of the recruitment process.

Quick apply

Refine Your Search

call centre jobs in st. john's nl

Customer Experience Representative

Customer Service Representative Bilingual - Claims (CMS)-5

Call Centre Dispatcher

CSR - Customer Service Representative / Inside Sales

Inside Sales Manager Call Centre

Outbound Sales Associate (Remote - Canada Only)

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