Stoney Creek On Customer service supervisor Jobs – 116 Openings This Week

Installation and Service Irrigation Team Leader
Blue Jay Irrigation - Blue Mountain Inc. —Stoney Creek, ON
- $27–$28 an hour
- Weekends as needed
- High school diploma or GED
- Supervising experience
- Team management
- Dental care
- Vision care
Quick apply
Field Sales Manager
TELUS —Hamilton, ON
- $36,000–$80,000 a year
- Full-time
- Sales
- Customer service
- Leadership
- Dental care
Quick apply
Service Manager
Grimsby Ford Sales & Service —Grimsby, ON
- $100,000–$150,000 a year
- Full-time
- Customer service
- High school diploma or GED
- Leadership
Quick apply
Used Car Manager
Leggat Chevrolet Burlington —Burlington, ON
- $70,000–$100,000 a year
- Full-time
- Inventory management
- Merchandising
- Analysis skills
- Dental care
Quick apply
Department Sales Manager Footwear
Sporting Life —Burlington, ON
- $50,000–$55,000 a year
- Full-time
- Leadership
- Communication skills
Senior Manager, Sales & CRM Optimization
FirstOntario Credit Union —Hamilton, ON
- $93,677–$128,806 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Salesforce
- Employee assistance program
Quick apply
Assistant Store Manager
Barbecues Galore —Oakville, ON
- $52,000–$65,000 a year
- Full-time
- Sales
- Leadership
- Store discount
- Dental care
Quick apply
Assistant District Manager (Arborist)
The Davey Tree Expert Company —Ontario
- $70,000–$90,000 a year
- Full-time
- Bachelor's
- In-person
- Leadership
- Employee stock purchase plan
- Dental care
Quick apply
District Manager (Arborist)
The Davey Tree Expert Company —Ontario
- $80,000–$120,000 a year
- Full-time
- Bachelor's
- In-person
- Communication skills
- Employee stock purchase plan
- Dental care
Quick apply
Sales Manager
Confidential —Hamilton, ON
- $80,000–$100,000 a year
- Full-time
- Bilingual
- CRM software
- Sales
Quick apply
Project Manager
Paul Davis GTA West Group —Burlington, ON
- $80,000 a year
- Full-time
- Sales
- Project management
- Presentation skills
- Dental care
- Paid time off
Quick apply
Retail Floor Supervisor - Hamilton (Full Time)
Talize —Hamilton, ON
- $45,760 a year
- Weekends as needed
- Customer service
- Merchandising
- Retail management
Quick apply
2d
Area Sales Manager
Winpak Ltd —Ontario
- Remote
- Bilingual
- Sales
- Marketing
- Disability insurance
- Dental care
Quick apply
District Manager
Freshslice Pizza —Hamilton, ON
- $80,000–$120,000 a year
- Full-time
- Customer service
- Business development
- Supervising experience
- Dental care
- Vision care
Quick apply
Commercial / Architectural Territory Manager
Lynden Door Canada —Ontario
- Full-time
- Sales
- Project management
- Presentation skills
- Dental care
- Vision care
Quick apply
Territory Sales Manager
Frontline Process Solutions —Ontario
- $80,000–$110,000 a year
- Full-time
- Remote
- CRM software
- Up to 50% travel
- Sales
- Dental care
- Paid time off
Quick apply
Sales Manager - Subaru of Hamilton
AutoCanada Inc. —Hamilton, ON
- $120,000–$150,000 a year
- Immediate opening
- CRM software
- Management
- Sales
Quick apply
6d
Territory Manager - Home Depot (12 month contract)
Stella-Jones Inc. —Ontario
- $50,000–$63,000 a year
- Temporary
- Microsoft Powerpoint
- Microsoft Excel
- Customer service
- Dental care
Retail Sales Manager
Prime Communications Canada Inc —Oakville, ON
- $18.74 an hour
- Full-time
- Sales
- Customer service
- Leadership
- Dental care
- Employee assistance program
Quick apply
International Service Manager
VTR Feeder Solutions —Grimsby, ON
- $100,000–$120,000 a year
- Weekends as needed
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Vision care
- Flexible schedule
Quick apply
5d

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customer service supervisor jobs near stoney creek on

Installation and Service Irrigation Team Leader

Blue Jay Irrigation - Blue Mountain Inc.
Stoney Creek, ON

Quick apply

Job details

Full-time
$27–$28 an hour

Qualifications

Post-secondary education
High school diploma or GED
Supervising experience
Team management
Irrigation
AI
Communication skills

Full job description

Job Type: Full-Time Permanent with a winter shutdown.

Schedule: Monday to Friday with the possibility of weekends depending on business needs.

Salary: $27-$28 per hour depending on experience.

AI Screening: Blue Jay Irrigation does not use any AI Technology in our recruitment process.

Vacancy Status: This posting is for an existing vacancy.

Role Overview:

The Installation & Service Team Leader is responsible for supporting the day-to-day leadership and operation of the irrigation team, including installations, service, and maintenance across residential, commercial, and golf properties.

This role operates as a self-managed, revenue-generating unit, accountable for productivity, quality, customer satisfaction, and field-generated revenue. The Installation and Service Team Leader is responsible not only for executing scheduled work, but also for maximizing each day’s efficiency, identifying new opportunities, and delivering a high-quality customer experience while upholding company standards.

Key Responsibilities

1. Field Operations & Project Execution

Lead and oversee daily installation and service operations, ensuring jobs are completed on schedule and to company standards.
Take full ownership of the assigned daily schedule ensure all jobs are completed and proactively adjust to fill gaps or downtime.
Monitor job progress, productivity, and work quality, addressing issues and delays proactively.
Make day-to-day field decisions to resolve problems, adjust scope, and maintain efficiency without unnecessary escalation.
Ensure all work follows company processes, industry best practices, and quality standards.
Respond quickly to quality control and warranty-related issues.
Ensure safe work practices around utilities, infrastructure, and job site conditions.
Conduct daily morning huddles to review schedules, job requirements, and team expectations.

2. Revenue Generation & Field Sales

Identify opportunities for additional work while on-site and actively contribute to revenue growth.
Prepare service estimates and clearly communicate recommendations and solutions to customers.
Collaborate with the office to confirm pricing, scope adjustments, and approvals as needed.
Support the creation of future work by proactively identifying customer needs and potential upgrades

3. Team Coordination & Customer Experience

Supervise, support, and motivate team members to achieve high performance and productivity.
Plan and coordinate daily schedules, workloads, and on-site activities.
Foster a positive team environment, promoting accountability, morale, and retention.
Act as a primary point of contact on-site, owning the full customer experience from arrival through completion.
Communicate professionally with customers and contractors to ensure satisfaction and long-term relationships.
Collaborate with internal teams (Customer Care, supervisors, other departments) to manage workflow and resolve issues.
Train, coach, and support ongoing development of team members.

4. Equipment, Inventory & Administration

Oversee maintenance and cleanliness of vehicles, tools, and equipment within budget guidelines.
Monitor and manage inventory to reduce waste, loss, and damage.
Ensure accurate and timely completion of all documentation, including:
Job costing and reports.
Time tracking and job logs
Materials and inventory usage.
As-built and service documentation.
Ensure all work is properly recorded in company systems (e.g., Service Titan).
Maintain clear documentation of incomplete work for efficient follow-up.
Enforce company procedures to safeguard assets and ensure proper record-keeping.

5. Health, Safety and Compliance

Ensure all team members follow health and safety policies, procedures, and job site regulations.
Enforce use of required PPE and compliance with safety standards (e.g., WHMIS, OH&S, Working at heights).
Immediately stop work and report unsafe conditions or incidents.
Ensure safety documentation, inspections, and vehicle checks are completed and up to date.
Participate in and enforce attendance at all required safety training and meetings.
Follow and enforce company security procedures to protect assets.

6. Financial & Operational Accountability

Monitor job costing, labour efficiency and unbillable time in alignment with company targets.
Ensure accurate time tracking and billing for all team activities.
Manage job-related expenses within approved budgets.
Obtain approval for purchases exceeding company thresholds.
Support overall operational efficiency and cost control initiatives.

7. Other Duties as Assigned

Perform additional administrative or operational responsibilities as needed.
Participate in ongoing training and development to support personal and career development.
Support overall business operations and contribute to team success.

KPIs & Success Metrics

Productivity: Jobs are completed on schedule with efficient use of labour and minimal downtime.
Quality: Work meets company standards with low deficiencies, rework, or warranty callbacks.
Customer Satisfaction: Strong customer feedback, clear communication, and minimal complaints.
Documentation & Billing: Accurate, complete, and timely job tracking, reporting, and billing.
Safety compliance: Consistent adherence to safety standards with minimal incidents.
Team Performance: High team productivity, engagement, and low turnover.

Education and Experience

High School Diploma or equivalent required.
Post-secondary education is an asset.
Minimum 5 years of experience in irrigation, landscaping, or related field.
Certified Irrigation Technician (CIT) certification (or working toward) preferred/required.
Experience with field service or scheduling software (e.g., Service Titan).
Previous leadership or supervisory experience required.

Skills and Competencies

Strong leadership, coaching, and team management skills.
Excellent communication and interpersonal skills.
Strong organizational, problem-solving, and decision making skills.
Ability to manage multiple priorities and deadlines effectively.
Customer-focused with a commitment to quality and professionalism.

Working Conditions and Physical Requirements

Work is primarily outdoors in varying conditions (rain, heat, cold, wind, snow).
Regular travel between job sites; company vehicle provided.
Stand, walk, and perform physical labour for extended periods.
Dig, bend, crouch, and lift as required.
Lift up to 50lbs.
Requires full range of motion, manual dexterity, and sensory awareness (sight, hearing, touch)

We are an equal opportunity employer and welcome applications from people with disabilities. Accommodations are available on request from candidates taking part in all aspects of the selection process.

Pay: $27.00-$28.00 per hour

Benefits:

Dental care
Extended health care
Life insurance
RRSP match
Vision care

Ability to commute/relocate:

Stoney Creek, ON L8E 2K4: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

Do you have a valid class (G) license.

Experience:

Irrigation: 3 years (preferred)

Work Location: In person

Quick apply

Refine Your Search

customer service supervisor jobs in stoney creek on

Installation and Service Irrigation Team Leader

Field Sales Manager

Service Manager

Used Car Manager

Department Sales Manager Footwear

Senior Manager, Sales & CRM Optimization

Assistant Store Manager

Assistant District Manager (Arborist)

District Manager (Arborist)

Sales Manager

Project Manager

Retail Floor Supervisor - Hamilton (Full Time)

Area Sales Manager

District Manager

Commercial / Architectural Territory Manager

Territory Sales Manager

Sales Manager - Subaru of Hamilton

Territory Manager - Home Depot (12 month contract)

Retail Sales Manager

International Service Manager

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