Surrey, Bc Tour guide Jobs – 10 Openings This Week

Assistant (Tour Operations Assistant)
Glodalduniya Tours —Delta, BC
- $17.95–$22.00 an hour
- Temporary
- Hospitality
- Customer service
- English
- Flexible schedule
Quick apply
Tour Guide
BEST VANCOUVER TOURS —New Westminster, BC
- Spanish
- Customer service
- Public speaking
Community Services Assistant 2 - Heritage Interpreter
City of Surrey —Surrey, BC
- $25.54 an hour
- Temporary
- CPR Certification
- Customer service
- High school diploma or GED
16h
Community Services Assistant 2 - Surrey Nature Centre - Interpreter/Program Leader
City of Surrey —Surrey, BC
- $25.54 an hour
- Temporary
- Customer service
- High school diploma or GED
- Working with children
2d
Campus Tour Leader
Douglas College —New Westminster, BC
- $18.42 an hour
- Part-time
- Hybrid work
- Public speaking
- English
- Dental care
English Tour Guide
Ctour Holiday LLC —Richmond, BC
- $19–$25 an hour
- Part-time
- Spanish
- Customer service
- English
- Dental care
- Flexible schedule
Quick apply
4d
Fishing Guide
Maplestar Fishing Ltd. —Richmond, BC
- From $25 an hour
- Part-time
- Bilingual
- Customer service
- Public speaking
- Store discount
- Profit sharing
Quick apply
Recreation Instructor (Hiking)
City of Burnaby —Burnaby, BC
- $31.52 an hour
- Weekends as needed
- CPR Certification
- Customer service
- First Aid Certification
Driver Class 4
BEST VANCOUVER TOURS —New Westminster, BC
- Driving

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Assistant (Tour Operations Assistant)

Glodalduniya Tours
Delta, BC

Quick apply

Job details

Temporary | Permanent | Part-time | Seasonal | Full-time
$17.95–$22.00 an hour

Qualifications

Hospitality
Customer service
English
Microsoft Office
Administrative experience
Class 4 Licence
Organizational skills
Communication skills

Full job description

Assistant (Tour Operations Assistant)

Location: Delta / Surrey, BC
Job Type: Part-time only
Schedule: Monday to Friday, 10:00 AM – 2:00 PM
Reports To: Operations Manager / Director
Salary: $17.85 – $21.00 CAD per hour
Email: [email protected]

About Globalduniya

Globalduniya specializes in high-end private travel experiences across British Columbia and Alberta. We are committed to delivering exceptional service, personalized tour experiences, and seamless guest journeys. As we continue to grow, we are seeking a detail-oriented, organized, and proactive Assistant (Tour Operations Assistant) to support our daily tour operations.

Position Overview

Assistant (Tour Operations Assistant) will play an important role in supporting the smooth operation of our travel business. This position requires strong organizational, communication, and multitasking skills, along with a solid understanding of customer service in the tourism or hospitality industry.

The successful candidate will assist with tour calendar management, guest communication, first introduction calls, add-on service coordination, quotation preparation, partner coordination, tour content updates, expense tracking, driver payments, bookkeeping support, and general administrative tasks.

Key ResponsibilitiesTour Calendar Management & Guest Engagement

Add all confirmed tours to the company calendar.
Conduct first introduction calls with guests after their booking is confirmed.
Contact guests before their tour to introduce yourself, provide a tour overview, and answer any pre-tour questions.
Review the tour itinerary, pickup details, guest expectations, and available services.
Identify guest interest in additional services and upsell relevant offerings, including:
Airport transfers
High Tea experiences
Tour extensions
Local attractions and experiences
Customized private tour experiences
Add and coordinate selected add-on services to guest bookings.
Ensure all guest preferences, add-ons, and special requests are accurately recorded and communicated to the operations team.

Email Correspondence & Quotation Management

Respond to guest inquiries and tour-related emails in a timely and professional manner.
Prepare and send accurate, customized quotations for new tour requests.
Follow up with guests regarding quotations, confirmations, payments, and booking details.

Tour Content Review & Updates

Regularly review existing tours listed on internal and external platforms.
Ensure pricing, photos, tour descriptions, inclusions, exclusions, and other details are accurate and up to date.
Update tour descriptions to ensure they are engaging, professional, and aligned with current company offerings.

Product Development & Partner Collaboration

Work with existing and new partners to help develop unique tour products and guest experiences.
Conduct competitor and market research to identify service gaps, customer demand, and new business opportunities.
Assist in creating new tour packages, add-on experiences, and customized travel offerings.

Tour Expense Tracking & Driver Payments

Review post-tour forms and update the company’s cost tracking sheet.
Ensure tour expenses are recorded accurately before finalizing sales.
Process driver payouts and reimbursements accurately and on time.
Maintain organized records of tour-related costs and payments.

Bookkeeping & Financial Records

Create and maintain individual driver files, updated annually.
Track off-tour operational expenses, including:
Marketing materials
Showcase events
Administrative expenses
Other business-related costs
Communicate with tour guides to ensure their availability is updated in the scheduling app.
Support basic bookkeeping and administrative recordkeeping as required.

Qualifications

Experience in the travel, tourism, or hospitality industry is required.
Fluent English is required.
Fluency in additional languages would be considered a strong asset.
Strong verbal and written communication skills.
Proficiency with Google Workspace, Microsoft Office, and general office software.
Excellent organizational skills and strong attention to detail.
Customer-focused with a professional and friendly communication style.
Ability to multitask and meet deadlines in a fast-paced environment.
Comfortable communicating with guests, tour guides, partners, and internal team members.

How to Apply

Interested candidates are invited to send their resume and a brief cover letter to:

[email protected]

Job Types: Full-time, Part-time, Permanent, Seasonal

Pay: $17.95-$22.00 per hour

Benefits:

Casual dress
Company events
Flexible schedule
On-site parking

Flexible language requirement:

French not required

Experience:

tourism industry: 1 year (required)
Administrative: 2 years (preferred)

Licence/Certification:

Class 4 Licence (preferred)

Work Location: In person

Quick apply

Refine Your Search

tour guide jobs in surrey, bc

Assistant (Tour Operations Assistant)

Tour Guide

Community Services Assistant 2 - Heritage Interpreter

Community Services Assistant 2 - Surrey Nature Centre - Interpreter/Program Leader

Campus Tour Leader

English Tour Guide

Fishing Guide

Recreation Instructor (Hiking)

Driver Class 4

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