Surrey, Bc Veterinary office manager Jobs – 3 Openings This Week

Veterinary Assistant
Regional Animal Protection Society —Richmond, BC
- $19–$21 an hour
- Full-time
- Customer service
- Laboratory experience
- Microsoft Office
- Store discount
- Dental care
Quick apply
Veterinary Receptionist
Maple Ridge Veterinary Hospital —Maple Ridge, BC
- From $18.25 an hour
- Part-time
- Microsoft Word
- Customer service
- Laboratory experience
- Store discount
- Dental care
Quick apply
Janitorial Cleaner
Boundary Bay Veterinary Specialty Hospital —Surrey, BC
- From $18.25 an hour
- 8 hour shift
- High school diploma or GED
- Cleaning
- In-person
- Store discount
- Dental care
Quick apply

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Veterinary Assistant

Regional Animal Protection Society
Richmond, BC

Quick apply

Job details

Permanent | Full-time
$19–$21 an hour

Qualifications

Customer service
Laboratory experience
Veterinary clinic experience
Microsoft Office
Organizational skills
Animal welfare
Communication skills

Full job description

Position Summary

The Veterinary Office Assistant supports Veterinarians and Veterinary Technicians in delivering high-quality patient care while providing exceptional customer service to clients and visitors. This role combines front-desk reception duties with hands-on animal care and hospital support functions.
RAPS is a registered charity operating the RAPS Animal Hospital, Cat Sanctuary, Adoption & Education Centre, and three thrift stores. As a no-kill animal-serving organization, we are committed to the welfare of animals and the communities we serve.
The Veterinary Office Assistant reports to the treating Veterinarian (DVM) on duty and works collaboratively with hospital staff to ensure the smooth operation of the clinic.

Key Responsibilities

Client Service & Reception

Provide professional, compassionate customer service in person, by phone, and through electronic communications.
Answer phones, schedule appointments, and follow up with clients.
Process invoices, payments, and retail transactions.
Welcome clients and patients, assist with check-in, and escort them to exam rooms as needed.
Respond to client inquiries and direct medical questions to appropriate veterinary staff.
Assist with mail, deliveries, and general reception duties.

Patient Care & Clinical Support

Obtain patient information and assist with examinations.
Record vital signs, including weight, respiration, and blood pressure.
Collect and prepare laboratory samples (blood, urine, fecal, tissue) as directed.
Assist with diagnostic testing under veterinary supervision.
Restrain patients safely during examinations and procedures.
Assist with radiology procedures and other diagnostic services.
Prepare instruments, equipment, and medications as directed.
Assist with medication dispensing and client instructions.
Feed, bathe, comfort, and care for hospitalized animals.

Hospital Operations & Maintenance

Maintain a clean, safe, and sanitary hospital environment.
Clean and disinfect treatment, surgical, kennel, reception, and common areas.
Prepare and maintain surgical suites and sterilize equipment.
Ensure compliance with hospital safety and wellness protocols.
Maintain accurate medical records and documentation.

Client Education

Provide information regarding treatments, medications, wellness plans, and insurance options.
Educate clients on home care instructions and general pet wellness.
Direct clients to veterinarians when additional medical consultation is required.

Team Support

Work collaboratively and professionally with staff and volunteers.
Assist with hospital retail operations and other reception functions as required.
Support other RAPS departments, including the Sanctuary, Shelter, Thrift Stores, and Administration, when needed.
Perform additional duties assigned by the CEO, Hospital Manager, or Veterinarian based on operational needs.

Skills & Qualifications

Required Skills

Excellent customer service and communication skills.
Strong attention to detail and organizational abilities.
Ability to work independently and as part of a team.
Professional, compassionate, and patient demeanor.
Ability to remain calm in fast-paced or emergency situations.
Physical ability to safely handle and restrain animals.
Proficiency with Microsoft Office applications.

Preferred Qualifications

Veterinary Office Assistant certification or related training is an asset.
Experience in a veterinary clinic or animal care environment is preferred.
Knowledge of IDEXX EzyVet practice management software is an asset.

Knowledge & Experience

Passion for animal welfare and alignment with the mission of the Regional Animal Protection Society (RAPS).
Strong written and verbal communication skills.
Excellent observation, critical thinking, and problem-solving abilities.
Commitment to following established policies, procedures, and protocols.
Positive attitude, initiative, and strong teamwork skills.

Working Conditions

Veterinary hospital environment.

Reporting Structure

Reports to:

CEO
Senior Manager
Veterinarian (DVM)
Animal Hospital Manager

Pay: $19.00-$21.00 per hour

Benefits:

Dental care
Extended health care
Flexible schedule
Life insurance
On-site parking
Store discount
Vision care

Ability to commute/relocate:

Richmond, BC V6V 1W8: reliably commute or plan to relocate before starting work (required)

Experience:

Veterinary clinic: 1 year (required)

Work Location: In person

Quick apply

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veterinary office manager jobs in surrey, bc

Veterinary Assistant

Veterinary Receptionist

Janitorial Cleaner

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