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- Microsoft Excel
- Microsoft Outlook
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City of Maple Ridge
The City of Maple Ridge —Maple Ridge, BC
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- Overtime
- High school diploma or GED
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- Wellness program
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- High school diploma or GED
- Driving
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Police Records Clerk
City of Richmond BC —Richmond, BC
- $32.50–$38.21 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
7d
POLICE CLERK
City of Coquitlam —Coquitlam, BC
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- High school diploma or GED
6d
Clerk 3
City of Burnaby —Burnaby, BC
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26-091 Clerk 2 (Auxiliary)
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- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Wellness program
Front Counter Clerk - RCMP
City of Burnaby —Burnaby, BC
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- High school diploma or GED
- Typing
Customer Experience Clerk
City of Maple Ridge —Maple Ridge, BC
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- High school diploma or GED
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- Wellness program
13h
File Reviewer
City of Burnaby —Burnaby, BC
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Guest Services Assistant
City of Burnaby —Burnaby, BC
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Telephone Operator - Receptionist
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Insurance Clerk
City of Burnaby —Burnaby, BC
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- Monday to Friday
- High school diploma or GED
ADMINISTRATIVE/CLERICAL POOL
City of Coquitlam —Coquitlam, BC
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2d
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Plan Checker 1, 2, Building Technologist
City of Burnaby —Burnaby, BC
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Aquatic Leader 1
City of Burnaby —Burnaby, BC
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Dispatcher Clerk

City of Richmond BC -
Richmond, BC

Apply Now

Job details

$33.84–$39.78 an hour
1 day ago

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Word processing
Microsoft Office
High school diploma or GED
PeopleSoft
Data entry
SharePoint
Communication skills

Full job description

Dispatcher Clerk

The City of Richmond is committed to be the most appealing, livable, well-managed community in Canada, a vision that is only made possible by developing our most valuable asset – our people. This is a great opportunity to join our team and shape our community. The City of Richmond offers competitive pay programs, comprehensive benefits and attractive incentives. If you are looking to make a difference, and to share our vision, then please apply.

Overview

The Dispatcher Clerk is responsible for assisting the public through various modes of communication, including in- person and creating service requests for the appropriate responsible Public Works section to respond to the issue. The dispatcher also monitors radio communication, SCADA (Supervisory Control and Data Acquisition), Work Yard security cameras and calls out staff for after hours situations.

Examples of key responsibilities include, but are not limited to:

Operating a multi-phone line system and taking calls from the public and other sources.
Providing customer service functions for external & internal customers, including in person.
Responding to these calls through service requests created using Infor Public Sector (IPS).
Calling out staff, outside of business hours, including during emergency situations.
Monitoring the operations of Richmond’s SCADA System for Flood, Water, Sewer and Roads sections, which includes monitoring of the city’s Pump stations.
Monitoring, recording, and reporting information received concerning weather conditions, interdepartmental building alarms and security and Works Yard access.
Performing clerical duties including data entry of time sheets.
Providing information and customer service to internal and external customers.
Providing training when necessary.
Performing other duties as required.

Knowledge, Skills & Abilities:

Knowledge of departmental functions, procedures, rules and regulations relative to the work performed.
Knowledge of municipal streets and traffic routes.
Knowledge of public works crew assignments and of the equipment, materials and work-related terms used in operations.
Skilled in providing customer service in a multitasking environment, through multiple sources, including in-person
Skilled in the use of radio, telephones and multi-phone line systems.
Knowledge and experience working with MS Office Suite applications such as Word, Outlook, Excel and SharePoint.
Ability to speak directly, clearly, and concisely while handling inquiries in a prompt manner with tact and accuracy.
Ability to exercise sound judgement in determining the urgency of situations before alerting senior staff and/or dispatching crews.
Ability to process large amounts of information and exercise sound judgement and decision making to effect quick and accurate decisions reflecting departmental policy and process.
Ability to establish and maintain effective working relationships with others.
Ability to work under minimal supervision.
Ability to perform word processing and data entry with a high degree of accuracy.
Ability to learn and use Infor Public Sector (IPS), SCADA, SharePoint, PeopleSoft, and/or other software programs required of the job.
Must be available to work all 3 shifts types (day, afternoon & midnight), especially midnight shifts.
Comfortable working alone.
Ability to successfully clear a Police Information Check.

Qualifications and Experience:

Completion of Grade 12 or equivalent plus up to one (1) year of experience in dispatch, radio communication, r and customer service; or an equivalent combination of training and experience may be considered.
Attention will be given to candidates available to work midnight shifts.
Attention will be given to candidates with experience in a municipal or public works environment.
Previous experience with IPS, SCADA, and/or PeopleSoft is preferred.

Working Conditions:

Work is performed in an office environment where some sitting and concentrating at a computer monitor is required.

Additional Information:

Employee Group:

CUPE Local 718

Position Status:

Auxiliary

Duration of Appointment:

Salary Range:

$33.84 - $39.78 per hour

Hours of Work:

Dispatch is a 24/7 operation with 3 shifts per day: Day (7:30am-3:30pm), Afternoon (3:30-11:30pm), Midnight (11:30pm to 7:30am the following morning).

Application Posted:

6/4/26

External Closing Date:

6/17/26

PCC#:

Apply Now

Refine Your Search

government clerk jobs in surrey bc

Dispatcher Clerk

City of Maple Ridge

Animal Services Officer

Police Records Clerk

POLICE CLERK

Clerk 3

26-091 Clerk 2 (Auxiliary)

Front Counter Clerk - RCMP

Customer Experience Clerk

File Reviewer

Guest Services Assistant

CPIC Operator - Clerk

Telephone Operator - Receptionist

Insurance Clerk

ADMINISTRATIVE/CLERICAL POOL

Food Services Attendant

Plan Checker 1, 2, Building Technologist

Aquatic Leader 1

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I want to receive the latest job alerts for government clerk in surrey bc

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Dispatcher Clerk

Overview

Examples of key responsibilities include, but are not limited to:

Knowledge, Skills & Abilities:

Qualifications and Experience:

Working Conditions:

Additional Information:

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