Thunder Bay, On It technical support Jobs – 59 Openings This Week

Deskside Support Analyst, FoxWise
Compugen Inc —Ontario
- $21–$38 an hour
- Full-time
- Hybrid work
- Computer Science
- Windows
- No university degree
IT Support Analyst
Lakehead University —Thunder Bay, ON
- $59,519.19–$69,697.63 a year
- Full-time
- Computer Science
- Customer service
- Windows
4d
Maintenance Technician (Commercial)
Leyad —Thunder Bay, ON
- $55,000–$70,000 a year
- Full-time
- Schematics
- Customer service
- Maintenance
- Dental care
- Paid time off
Quick apply
Senior Cloud Engineer
BMO Financial Group —Ontario
- $75,900–$141,900 a year
- Full-time
- Remote
- DevOps
- AWS
- Analysis skills
- Tuition reimbursement
- Life insurance
ITSM Business Process Analyst - Contract
Compugen Inc —Ontario
- $50–$75 an hour
- Contract
- Microsoft Powerpoint
- Bilingual
- Microsoft Word
3d
Angular Developer - Contract
Compugen Inc —Ontario
- Contract
- Azure
- Oracle
- DevOps
5d
System Technician - Wawa, Ontario
Rogers Communications —Thunder Bay, ON
- Full-time
- Travel
- In-person
Technician
Motion LP —Thunder Bay, ON
- $20.30–$30.45 an hour
- 8 hour shift
- Customer service
- Assembly
- Power tools
- Employee assistance program
Quick apply
System Technician
Rogers Communications —Thunder Bay, ON
- Full-time
- Travel
- In-person
14d
Intermediate Technician, Design Support
WSP —Thunder Bay, ON
- $26.60–$39.10 an hour
- AutoCAD
- Engineering
- Continuous improvement
8d
BAS Technician - New Grads Welcome to Apply
BGIS —Thunder Bay, ON
- $63,397–$79,246 a year
- Full-time
- Engineering
- HVAC
- Computer networking
Intermediate Structural Designer – Resources
WSP —Thunder Bay, ON
- $70,600–$102,500 a year
- Hybrid work
- AutoCAD
- Engineering
- Construction experience
Park Worker Trades (Equipment Technician) (Full-Time)
City of Thunder Bay —Thunder Bay, ON
- $31.63 an hour
- Full-time
- High school diploma or GED
- Welding
Structural Engineering Student - Mining
WSP —Thunder Bay, ON
- $21.50–$32.25 an hour
- AutoCAD
- Business
Facility Manager III
BGIS —Thunder Bay, ON
- $84,493–$105,616 a year
- Full-time
- Management
- Analysis skills
- Computer skills
Intermediate Engineer, Mechanical
DMC Mining Services —Thunder Bay, ON
- $92,000–$134,000 a year
- Engineering
- Master's degree
- Analysis skills
Archaeology Field Supervisors I to IV
AECOM —Thunder Bay, ON
- $31.72–$35.56 an hour
- Contract
- First Aid Certification
- Leadership
- Employee stock purchase plan
- Dental care
Fort Frances - System Technician
Rogers Communications —Thunder Bay, ON
- Full-time
- In-person
4d
Intermediate Highway Designer, Engineer
WSP —Thunder Bay, ON
- $81,100–$112,800 a year
- AutoCAD
- Engineering
- Presentation skills
Specialist: Junior Electrical/Electronic Engineer
BMW —Rosslyn, ON
- Bachelor's

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it technical support jobs near thunder bay, on

Deskside Support Analyst, FoxWise

Compugen Inc -
Ontario

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Job details

Permanent | Full-time | Contract | Fixed term contract
$21–$38 an hour

Qualifications

ITIL Certification
Computer Science
Incident management
iOS
Windows
Communication skills
CompTIA A+
Intune
Time management
VPN

Full job description

Job Title/Titre d'emploi

Deskside Support Analyst, FoxWise

Vacancy No / Numéro de poste vacant

VN9623

Company Name/Nom de l'entreprise

Foxwise

Work Location

Any location in Ontario

Pay Range / Rémunération

Base Compensation: $21-$38 Hourly *range is not inclusive of variable compensation (if applicable). Total Cash Compensation: $40950-$74100 Annually (range is inclusive of variable compensation if applicable)

Pipeline Posting

Job Details/Détails du poste

About FoxWise

Founded in 2000 and headquartered in the nation’s capital, FoxWise is a First Nation firm specializing in the provision of IT solutions and services. FoxWise was established to provide IT services to federal government departments and to First Nations, Inuit and Métis communities. As a First Nation company, FoxWise prides itself on working in a meaningful way with communities and clients. Our Culture
FoxWise holds First Nations values and concepts at its core. We respect the unique cultures and histories of Indigenous communities and employ First Nation approaches in all of our work. FoxWise actively seeks to recruit, train and hire an Indigenous workforce. With extensive experience working with Indigenous communities and government, FoxWise is a strong team of First Nations experts.

Position Overview:

Join our team as a Deskside Support Analyst supporting a key customer in a fast-paced, enterprise environment. In this client-facing role, you’ll deliver hands-on technical support, troubleshoot issues, and ensure a seamless end-user experience across devices and platforms.

This is a contract opportunity (16 months) with on-site presence one day per week at each of two locations within the GTA. There is potential for this role to transition into a full-time, permanent role.

We’re looking for a customer-centric, solutions-driven professional who thrives in a collaborative environment and is passionate about delivering high-quality IT support.

Location:
Oakville and Oshawa Ontario

Key Responsibilities:

Serving as the first point of contact for users seeking technical assistance
Provide end-user support through multiple contact channels including phone, chat, email, and deskside
Build relationships with users both in person and over the phone
Perform initial problem analysis and triage problem to other staff or teams as necessary
Multi-platform (Microsoft Windows, Apple macOS) support for desktop/laptop and mobile devices (Apple iOS and Android) hardware/software, operating systems, applications, networks, and peripherals (printers, MFPs, projectors)
Support for endpoint provisioning, deployment, and management using tools such as Windows Autopilot and Microsoft Intune
Support end-users use of cloud services such as Microsoft 365 (Office, Teams)
Support for remote access configurations including Virtual Private Network (VPN)
Support for A/V IT equipment, including video conferencing, in technology-enabled meeting rooms
Own the input and follow incidents/requests through to fulfillment and keep the customer updated
Performing remote troubleshooting through diagnostic techniques and pertinent questions
Determining the best solution based on the issue and details provided by customers
Create knowledge base articles in support of both internal IT and end users
Support hardware moves and relocation projects as required
Daily incident management
Daily request fulfillment

Skills & Qualifications:

Possess a degree, diploma or certificate in Computer Science, or related discipline or equivalent work experience
2-5 years of Deskside Support for enterprise customers
COMPTIA A+ and ITIL Certification an asset
Knowledge of incident and problem management tools and processes
Knowledge of supporting endpoint solutions within a multi-platform environment
Knowledge of support of mobility devices (iOS and Android) onsite and remote with the vendor
Familiarity with hardware and software lifecycle
Strong troubleshooting skills
Excellent written and verbal communication skills, intuitive and empathetic listening skills
Ability to present ideas in a user-friendly language
A sense of urgency to complete tasks and assignments
Ability to take direction and follow practices and procedures consistently and accurately
Good time management skills, ability to manage multiple priorities
Ability to work independently as well as in a team environment
Knowledge of Indigenous communities and culture is considered an asset

What FoxWise Offers You:

Exciting, fast-paced challenging work environment
A culture where authenticity and diversity are valued
Professional development
Participation in Women in Technology Network
Opportunities to give back to our local communities
Collaborative supportive team members
Remote work/hybrid work options
Work/life flexibility

Equity Statement
At FoxWise, we are committed to diversity, equity and inclusion. We actively recruit from all groups, including women, Indigenous people, persons with disabilities and members of visible minorities. We recognize the importance of removing barriers to participation and provide accommodation upon request to all applicants throughout the recruitment process. If you require an accommodation, our People & Culture representatives will work with you to meet your needs in a confidential and respectful manner. We believe everyone deserves a seat at the table-and we are taking deliberate action to make this a reality.

Apply Now

Refine Your Search

it technical support jobs in thunder bay, on

Deskside Support Analyst, FoxWise

IT Support Analyst

Maintenance Technician (Commercial)

Senior Cloud Engineer

ITSM Business Process Analyst - Contract

Angular Developer - Contract

System Technician - Wawa, Ontario

Technician

System Technician

Intermediate Technician, Design Support

BAS Technician - New Grads Welcome to Apply

Intermediate Structural Designer – Resources

Park Worker Trades (Equipment Technician) (Full-Time)

Structural Engineering Student - Mining

Facility Manager III

Intermediate Engineer, Mechanical

Archaeology Field Supervisors I to IV

Fort Frances - System Technician

Intermediate Highway Designer, Engineer

Specialist: Junior Electrical/Electronic Engineer

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