Toronto, On Front of house team leader Jobs – 125 Openings This Week

Hotel Front Desk- Guest Services Representative
Home2 Suites by Hilton Vaughan —Woodbridge, ON
- Weekends as needed
- Customer service
- Hotel
- High school diploma or GED
- Dental care
- Vision care
Quick apply
3d
Sales Representative
Apex Impressions Ltd. —Greater Toronto Area, ON
- $25,000–$100,000 a year
- Part-time
- Up to 50% travel
- Sales
- Travel
- Designated paid holidays
- Paid time off
Quick apply
2d
Health and Safety Specialist (Floater)
fgf brands —Mississauga, ON
- Full-time
- No university degree
- Organizational skills
- Communication skills
- Tuition reimbursement
General Manager
Wingstop Canada Inc. —Thornhill, ON
- $60,000–$70,000 a year
- Full-time
- Restaurant management
- Bachelor's
- Associate's degree
Quick apply
Assistant General Manager
Wingstop Canada Inc. —Mississauga, ON
- $50,000–$60,000 a year
- Part-time
- Supervising experience
- Team management
- Food service
Quick apply
Bilingual Talent Acquisition Specialist (French/English)
Plaza Premium Lounge Ltd —Mississauga, ON
- From $65,000 a year
- Full-time
- Microsoft Powerpoint
- Bilingual
- Hospitality
Quick apply
Assistant General Manager
Wingstop Canada Inc. —Toronto, ON
- $50,000–$60,000 a year
- Part-time
- Supervising experience
- Team management
- Food service
Quick apply
Terminal Chef
Plaza Premium Lounge Ltd —Mississauga, ON
- From $60,000 a year
- Weekends as needed
- Heavy lifting
- Cooking
- Team management
Quick apply
General Manager
Wingstop Canada Inc. —Toronto, ON
- $60,000–$70,000 a year
- Full-time
- Restaurant management
- Bachelor's
- Associate's degree
Quick apply
Lead Cook
Fitzrovia Real Estate —Toronto, ON
- $21.50 an hour
- Weekends as needed
- Hospitality
- Bar
- Cooking
- Store discount
- Dental care
Quick apply
General Manager
Wingstop Canada Inc. —Toronto, ON
- $60,000–$70,000 a year
- Full-time
- Restaurant management
- Bachelor's
- Associate's degree
Quick apply
Baker/Breakfast Cook - Remote Camp Northwestern Ontario
Dexterra Group —Mississauga, ON
- From $22.48 an hour
- Weekends as needed
- Serving
- Cooking
- Hotel
Quick apply
Front Desk Coordinator
Fengate Asset Management —Toronto, ON
- $65,000–$80,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Meeting and Conference Centre Team Lead
Norton Rose Fulbright —Toronto, ON
- $81,500–$100,700 a year
- Weekends as needed
- Hybrid work
- Microsoft Powerpoint
- Bilingual
- Microsoft Word
13d
GUCCI Team Manager - Holt Renfrew Yorkdale
Gucci —Toronto, ON
- $78,000–$87,500 a year
- Weekends as needed
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Customer Support Agent
Roam —Toronto, ON
- $45,000–$50,000 a year
- Holidays
- Customer service
- Continuous improvement
- Communication skills
Quick apply
Director, Early Learning Centre
Child Development Institute —Toronto, ON
- $87,000–$91,000 a year
- Full-time
- Childcare
- CPR Certification
- Microsoft Office
Quick apply
12d
Team Lead, Concierge
Fitzrovia —Toronto, ON
- $60,000–$65,000 a year
- Overtime
- Hospitality
- Customer service
- Microsoft Office
Quick apply
8h
Assistant Manager of Residences
Marriott International, Inc —Toronto, ON
- $74,000–$94,000 a year
- Full-time
- Hotel
- Bachelor's
- Guest services
Client Experience Manager
Hermès Paris —Toronto, ON
- $90,000–$110,000 a year
- Weekends as needed
- Bilingual
- Management
- English
- Disability insurance
- Dental care

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front of house team leader jobs near toronto, on

Hotel Front Desk- Guest Services Representative

Home2 Suites by Hilton Vaughan
Woodbridge, ON

Quick apply

Job details

Permanent | Full-time
3 days ago

Qualifications

Customer service
Post-secondary education
High school diploma or GED
Analysis skills
Organizational skills
Front desk
Computer skills
Cash handling
Hotel experience

Full job description

Job description

The Guest Services Representative will assist each of our Guests in a friendly, efficient, professional manner in all guest services related functions. To maintain a high standard of service and hospitality at all times

Flexibility with working overnight shifts on weekdays, weekends and holidays.

- Preference given to candidates with Hilton Experience, exposed to Pep PMS software

· Verifies accuracy of Front Desk Agents' transactions and making corrections if necessary.

· Completing daily revenue audits, posting transactions, performing end-of-day procedures,

compiling and running statistical reports for all departments, system backups and transfer of

information into Accounting system.

· Monitors customer accounts to insure adherence to hotel credit limits by completing high

balance report and verifies accuracy of registration information.

· Provides quality service to the customer by responding to their requests promptly, efficiently,

and courteously during check-in, check-out, and throughout stay.

· Registers, processes, and greets customer promptly, welcoming him/her to the hotel.

· Assist in pre-registration and blocking reservations

· Confirming, at check-in, the method of payment and at check-out, that full payment has been made.

· Make room moves where appropriate and providing room tours upon request.

· Arranges for special services requested by the customer.

· Arranges fulfillment of customer services by working with housekeeping, reservations.

· Stays current with developments in the hotel by reviewing the communication log book each

shift; updates log book for next shift.

· Stay up-to date on room rates, packages, discounts, road directions, major attractions and common local destinations as well as services and facilities’ hours of operation

· Minimizes loss of revenue by adhering to all established credit and inventory control

Procedures.

· Insures all customers establish credit upon check-in.

· Improves timeliness of cash flow by adhering to all established credit and inventory control

procedures.

· Verifies all information on reservations check-in; name, address, method of payment, etc.

· Retrieves proper name and address verification and proper approval codes for cash and credit

card paying customers.

· Increases revenues by offering customers upgraded rooms and promoting hotel amenities and

outlets.

· An open line of communication with the Housekeeping and Maintenance Team.

· Maintains a favorable working relationship with all other company employees to foster and

promote a cooperative and harmonious working environment.

· Notify housekeeping of late departures, early arrival, special requests and day rooms Report any unusual occurrences or requests to your Team Leader or Guest Services Manager

· Maintain the orderliness and cleanliness of the Front Desk and Heart of House. Monitor the neatness of the lobby.

JOB REQUIREMENTS:

· Flexibility with working overnight shifts on weekdays, weekends and holidays.

· Self-motivated, friendly, upbeat, outgoing, mature person who thrives in a fast-paced environment

· Previous Hotel experience is ideal

· Excellent interpersonal skills /Customer focused and detail oriented.

· Organizational skills, ability to multi-task with strong analytical and problem solving skills.

· Professionalism and reliability.

· Excellent communications skills

· Excellent attention to detail

· Knowledge of computers and cash handling experience an asset

· Professional attitude and appearance

· Must be a team player

· High school graduate, Post-secondary studies/diploma an asset.

Job Types: Full-time, Permanent

Benefits:

Dental care
Extended health care
RRSP match
Vision care

Experience:

Customer service: 1 year (preferred)
Hotel Front Desk: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

front of house team leader jobs in toronto, on

Hotel Front Desk- Guest Services Representative

Sales Representative

Health and Safety Specialist (Floater)

General Manager

Assistant General Manager

Bilingual Talent Acquisition Specialist (French/English)

Assistant General Manager

Terminal Chef

General Manager

Lead Cook

General Manager

Baker/Breakfast Cook - Remote Camp Northwestern Ontario

Front Desk Coordinator

Meeting and Conference Centre Team Lead

GUCCI Team Manager - Holt Renfrew Yorkdale

Customer Support Agent

Director, Early Learning Centre

Team Lead, Concierge

Assistant Manager of Residences

Client Experience Manager

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