toronto, on patient engagement specialist Jobs – 102 Openings This Week

Team Lead - Dental Clinic
Krest One Dental —North York, ON
- $27–$30 an hour
- Overtime
- Customer service
- Microsoft Office
- Organizational skills
- Dental care
Quick apply
7d
Team Lead - Dental Clinic
Krest One Dental —Toronto, ON
- $27–$30 an hour
- Overtime
- Customer service
- Medical office experience
- Microsoft Office
- Dental care
Quick apply
14d
Team Lead - Dental Clinic
Krest One Dental —Richmond Hill, ON
- $27–$30 an hour
- Overtime
- Customer service
- Microsoft Office
- Organizational skills
- Dental care
Quick apply
7d
Team Lead - Dental Clinic
Krest One Dental —Markham, ON
- $27–$30 an hour
- Overtime
- Customer service
- Microsoft Office
- Organizational skills
- Dental care
Quick apply
7d
Practice Engagement Specialist
WELL Health Technologies Corp —Toronto, ON
- $65,000–$75,000 a year
- Full-time
- Travel
Quick apply
Program Engagement Co-Facilitator - Youth Wellness Hubs Ontario
CAMH —Toronto, ON
- $25.59–$31.58 an hour
- Part-time
- Bilingual
- Microsoft Outlook
- Social media management
2d
Senior Specialist, Patient Journey AI
McKesson —Mississauga, ON
- $99,100–$132,100 a year
- Bachelor's
- No university degree
- AI
- Wellness program
- Employee stock purchase plan
Director, Patient Access and Health Information Management
Unity Health Toronto —Toronto, ON
- Full-time
- Computer Science
- Master's degree
- Budgeting
Senior Specialist, Volunteer Services
Humber River Health —Greater Toronto Area, ON
- $87,299.55–$109,196.10 a year
- Weekends as needed
- Microsoft Office
- Travel
- Psychology
Holocaust Survivor Relations Specialist
Azrieli Foundation —Toronto, ON
- $66,000–$75,000 a year
- Full-time
- CRM software
- Databases
- Administrative experience
Quick apply
2d
Sr. Change Management & Training Specialist (12 Month Contract)
McKesson —Mississauga, ON
- $99,100–$132,100 a year
- Temporary
- Hybrid work
- Bachelor's
- SharePoint
- In-person
Digital & Direct Response Specialist
Diabetes Canada —Toronto, ON
- $75,000–$80,000 a year
- Full-time
- Hybrid work
- CRM software
- Microsoft Office
- Bachelor's
- Designated paid holidays
- Disability insurance
Quick apply
Women's Health Account Specialist - Downtown Toronto East
Bayer —Toronto, ON
- $84,800–$127,200 a year
- Sales
- Project management
- Bachelor's
- Designated paid holidays
- Dental care
2d
Key Account Specialist, Eylea - Toronto
Bayer —Toronto, ON
- $84,800–$127,200 a year
- Sales
- Project management
- Bachelor's
- Designated paid holidays
- Dental care
5d
Remote Care Navigator, Surgical Program
Humber River Health —Greater Toronto Area, ON
- $52.79–$66.03 an hour
- Temporary
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Nursing
Talent Acquisition Specialist
Humber River Health —Greater Toronto Area, ON
- $75,585.90–$94,541.85 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Communications Specialist
Teladoc Health —Toronto, ON
- $50,000–$70,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Bilingual
- Microsoft Word
Sr Manager, Clinic Transformation - East
WELL Health Technologies Corp —Toronto, ON
- $85,000–$100,000 a year
- Full-time
- Administrative experience
- Project management
- Computer networking
Quick apply
National Clinical Service Specialist (BC, ON, QC)
BD —Mississauga, ON
- $85,000–$135,000 a year
- Bilingual
- Nursing
- English
Sales Representative, Neurology (CNS) - Halton, Hamilton, Niagara, Ontario
Teva Pharmaceuticals —Toronto, ON
- $86,400–$108,000 a year
- Sales
- Analysis skills
- Presentation skills
- Employee stock purchase plan
- Disability insurance

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Team Lead - Dental Clinic

Krest One Dental
North York, ON

Quick apply

Job details

Permanent | Full-time
$27–$30 an hour
7 days ago

Qualifications

Customer service
Certified Dental Assistant
Microsoft Office
Dentrix
Organizational skills
Dental office experience
Office management
Leadership
Communication skills

Full job description

Who We Are:

Krest One Dental is a Dental Management Corporation operating multiple clinics across Ontario, Canada. Each clinic delivers a full suite of dental services, including general dentistry, cosmetic treatments, implants, and emergency care. Our locations are equipped with modern technology and staffed by experienced professionals who prioritize patient experience, accessibility, and clinical excellence. We maintain strong brand standards and place a heavy focus on digital visibility and community engagement.

Team Leader responsible for supporting daily clinic operations, supervising staff, and ensuring excellent patient care and workflow efficiency. Works closely with management to maintain professionalism, team performance, and operational standards across clinic locations.

Key Duties:

Team Leadership & Staff Management

Supervise and support administrative and clinical team members
Provide guidance, coaching, and ongoing training to staff
Assist with staff scheduling, shift coverage, and workflow management
Monitor team performance and maintain workplace professionalism
Help resolve staff concerns and workplace conflicts professionally
Support leadership initiatives and operational growth across multiple locations
Foster accountability, collaboration, and a high-performance culture

Clinic Operations

Ensure smooth day-to-day clinic operations across assigned locations
Monitor appointment scheduling, production flow, and patient experience metrics
Maintain clinic policies, procedures, and compliance standards
Support inventory management and ordering of supplies
Coordinate with dentists, hygienists, specialists, and external partners
Assist in implementing operational systems and process improvements
Support clinic growth initiatives, efficiency goals, and KPI tracking

Patient Experience

Ensure excellent customer service and patient satisfaction
Address patient inquiries, complaints, and concerns professionally
Assist patients with treatment coordination and follow-ups
Maintain patient confidentiality according to privacy regulations
Ensure consistent patient experience standards across the organization
Support patient retention, recall systems, and communication strategies

Administrative Support

Assist with patient scheduling and follow-up logistics
Support insurance verification and basic billing assistance
Maintain patient records with accuracy and confidentiality
Help monitor office supplies and place orders as needed
Ensure clinic policies and procedures are followed
Liaise with dental assistants, hygienists, and providers to support workflow
Assist management with reporting, audits, and operational documentation

Team Coordination

Support onboarding and training of new front desk staff
Provide daily support and guidance to patients, visitors, and clinic staff
Ensure staff adhere to clinic standards, protocols, and patient care expectations
Promote a positive, collaborative, and patient-focused work environment
Encourage team engagement, accountability, and continuous improvement

Patient Care & Communication

Serve as a helpful point of contact for patient concerns, redirecting to management when needed
Ensure efficient patient flow throughout the clinic
Oversee appointment reminders, recalls, and follow-ups
Maintain high patient satisfaction through friendly, timely communication
Support reputation management and patient feedback initiatives

Compliance & Safety

Ensure compliance with infection prevention and control protocols
Support workplace health and safety standards
Maintain knowledge of dental office software and insurance procedures
Ensure adherence to privacy legislation, regulatory requirements, and DSO operational standards

Reporting & Documentation

Prepare and submit reports on office performance, including financial, patient flow, and staff efficiency.
Analyze patient satisfaction surveys and take appropriate action to improve service delivery.
Manage inventory reports and track the use of materials.

Required Qualifications:

Minimum of 1 year of experience as a Dental Office Manager within the healthcare industry.
Dental office experience is required, and knowledge of dental procedures and terminology is preferred.
Strong knowledge of dental insurance claims, billing, and coding.
Proficient in office software (e.g., Microsoft Office Suite) and dental practice management software (e.g., Akitu, Dentrix).
Strong leadership and organizational skills with the ability to manage multiple priorities.
Excellent communication skills, both written and verbal.
Ability to work independently and in a team environment.

Preferred Qualifications:

Certification in dental office management or related fields (e.g., CDA, Dental Office Administrator Certificate).
Experience of hiring and performance reviews.
Familiarity with local healthcare regulations and public health policies.

Physical Requirements:

Ability to sit, stand, or walk for extended periods.
Occasional lifting of office supplies or dental equipment (up to 20 lbs).
Ability to work at a fast pace and manage high-stress situations effectively.

Working Conditions:

Occasional overtime may be required during peak periods or for special projects.
The position may require standing for long periods, occasional lifting, and the ability to work in a fast-paced, patient-focused environment.

We thank all applicants for their interest, but only those selected for an interview will be contacted.

Equal Opportunity Employer:

We are an equal opportunity employer and encourage applications from all qualified individuals. We are committed to providing a diverse and inclusive workplace for all employees

This Vacancy is for an existing position in the organization

Pay: $27.00-$30.00 per hour

Application question(s):

Are you legally eligible to work for any employer in Ontario?
How many years of experience do you have working in a Dental Clinic set up?
How many years of experience do you have working with dental insurance claims and patient billings?
Are you available to work evenings and weekends as needed?

Work Location: In person

Quick apply

Refine Your Search

patient engagement specialist jobs in toronto, on

Team Lead - Dental Clinic

Team Lead - Dental Clinic

Team Lead - Dental Clinic

Team Lead - Dental Clinic

Practice Engagement Specialist

Program Engagement Co-Facilitator - Youth Wellness Hubs Ontario

Senior Specialist, Patient Journey AI

Director, Patient Access and Health Information Management

Senior Specialist, Volunteer Services

Holocaust Survivor Relations Specialist

Sr. Change Management & Training Specialist (12 Month Contract)

Digital & Direct Response Specialist

Women's Health Account Specialist - Downtown Toronto East

Key Account Specialist, Eylea - Toronto

Remote Care Navigator, Surgical Program

Talent Acquisition Specialist

Communications Specialist

Sr Manager, Clinic Transformation - East

National Clinical Service Specialist (BC, ON, QC)

Sales Representative, Neurology (CNS) - Halton, Hamilton, Niagara, Ontario

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