Operations Project Manager
Location: Concord, ON
Job Type: Full-Time, Permanent
Compensation: up to $38/hr based on experience
About the Company
Our client is a well-established leader in vehicle graphics, fleet branding, signage, displays, and custom visual solutions. Serving clients across Canada, they specialize in managing complex branding projects from concept through installation while maintaining exceptional quality and service standards.
Position Summary
We are seeking a highly organized and proactive Operations Project Manager to oversee the coordination of vehicle and display projects from initiation to completion. This role is responsible for managing project timelines, coordinating vendors and installers, tracking production workflows, and ensuring vehicles and materials move efficiently through the shop and installation process.
The ideal candidate is a hands-on problem solver who thrives in a fast-paced environment and can effectively manage multiple priorities. This role requires strong relationship-building skills and the ability to work collaboratively with a diverse group of stakeholders, including customers, sales teams, vendors, installers, and production staff.
As part of a small but growing organization, you'll have the opportunity to make a meaningful impact. We're looking for someone who is adaptable, resourceful, and willing to roll up their sleeves to support the team wherever needed. Success in this role requires a proactive mindset, a strong sense of ownership, and a commitment to contributing to the overall success of the business.
What's in It for You
- Competitive Pay: Up to $38/hour, based on experience and qualifications
- Time Off: 4% vacation pay plus 3 paid personal days annually
- Benefits: Extended health and dental benefits available after successful completion of the 3-month probationary period
- Company-Provided Gear: Uniforms provided, with safety shoes available for applicable positions
Key Responsibilities
Project & Operations Management
- Coordinate and manage projects from order intake through production, installation, and completion.
- Monitor and track vehicles entering and exiting the facility.
- Manage and follow up on outsourced projects and installation partners across Canada.
- Obtain and evaluate vendor quotations to support project execution.
- Ensure projects remain on schedule and communicate updates to relevant stakeholders.
- Coordinate installer schedules and project timelines as required.
Production & Workflow Coordination
- Work closely with production manager to ensure efficient workflow and project completion.
- Assist with production activities when required.
- Support capacity planning and scheduling to meet customer deadlines.
- Develop a strong understanding of production processes, installation requirements, and project dependencies.
Customer & Sales Support
- Serve as a point of contact for customers when required, gathering project information and communicating requirements to the sales team.
- Collaborate with sales representatives to ensure project objectives and customer expectations are achieved.
- Provide timely updates regarding project status, timelines, and challenges.
Logistics & Fleet Coordination
- Coordinate vehicle movement, deliveries, and courier activities as required.
- Safely operate customer and company vehicles as required, including moving vehicles in and out of the facility, refueling vehicles, and transporting vehicles to designated locations when necessary.
- Support fleet branding and vehicle installation projects through effective planning and coordination.
Qualifications & Skills
- 3+ years of experience in project coordination, operations, production, fleet management, or a related field, printing industry is a must
- Strong organizational, time-management, and multitasking abilities.
- Proficient with Microsoft Office and project management software; Cyrious experience is an asset.
- Excellent English communication verbal (over the phone and in person) and writing skills, interpersonal, problem-solving, and decision-making skills.
- Valid Ontario G Driver's License with a clean driving record with access to own vehicle (plant location is not TTC accessible)
- Ability to occasionally lift up to 50 lbs.
- Experience in manufacturing, signage, graphics, vehicle wraps, vinyl or carboard printing, or fleet management is an asset.
- Self-starter with a proactive, hands-on approach and strong attention to detail.
- Strong spatial reasoning skills with the ability to visualize vehicle layouts, displays, and project concepts in 3D.
- Comfortable working in a fast-paced environment with changing priorities and willing to support various operational needs as required.
What Success Looks Like
- Projects are completed on time and within scope.
- Customers receive excellent service and communication.
- Production schedules remain organized and efficient.
- Vendor and installer relationships are effectively managed.
- Vehicles and materials move smoothly through the production and installation process.
Work hours: Monday to Friday 8:30am to 5:00pmCompliance & Equity Statement
This posting reflects a current employment opportunity. Only candidates selected for an interview will be contacted.
We are committed to building a diverse and inclusive workplace and encourage applications from all qualified individuals. Employment decisions are made without regard to race, colour, religion, sex, gender identity or expression, sexual orientation, age, disability, marital status, family status, or any other protected ground under applicable provincial and federal human rights legislation.
In accordance with the Accessibility for Ontarians with Disabilities Act, accommodations are available upon request for candidates participating in all stages of the recruitment and selection process. Applicants requiring accommodation are encouraged to notify the recruiter so appropriate arrangements can be made.
The salary range listed in this posting represents the expected compensation for this position based on market conditions and internal considerations. Final compensation will be determined based on the selected candidate’s experience, qualifications, and alignment with the role requirements.
The recruitment process may include interviews, reference checks, and verification of relevant qualifications or experience. All personal information collected during the recruitment process will be handled in accordance with applicable privacy and employment legislation.
Any tools used in the recruitment process are applied in a fair and non-discriminatory manner.
Candidates must be legally authorized to work in Canada.
Pay: $35.00-$38.00 per hour
Expected hours: 40.0 per week
Benefits:
- Casual dress
- Extended health care
- On-site parking
- Paid time off
Application question(s):
- Do you have access to your own vehicle as this location is not TTC accessible?
Experience:
- project coordination in printing: 3 years (required)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
