Toronto On Guest experience leader Jobs – 608 Openings This Week

Lounge Assistant Manager
Plaza Premium Lounge Ltd —Mississauga, ON
- From $50,000 a year
- Weekends as needed
- Microsoft Word
- Microsoft Outlook
- Management
Quick apply
Manager of Guest Experience - MILESTONES
Foodtastic Inc. —Etobicoke, ON
- $48,000–$55,000 a year
- Full-time
- Sales
- Inventory management
- Restaurant management
Quick apply
9d
Guest Experience Expert (FT)
Marriott International, Inc —Toronto, ON
- $29.14–$32.38 an hour
- Weekends as needed
- Customer service
- No experience needed
- High school diploma or GED
16h
Restaurant Assistant Manager
850 Degrees Pizzeria —Toronto, ON
- $45,000 a year
- Weekends as needed
- Sales
- Supervising experience
- Team management
- Store discount
Quick apply
9d
Sous Chef
La Palma —Toronto, ON
- $55,000–$65,000 a year
- Full-time
- Inventory control
- Continuous improvement
- Team management
- Tuition reimbursement
General Manager
Kelseys Original Roadhouse —Maple, ON
- $48,500–$52,500 a year
- Temporary
- Inventory control
- Restaurant management
- English
- Store discount
- Paid time off
Quick apply
2d
Elevated Support Senior Specialist
TP Canada —Toronto, ON
- $21 an hour
- Weekends as needed
- CRM software
- English
- High school diploma or GED
- Dental care
3d
Assistant Manager - Aera
Aera —Toronto, ON
- $50,000–$55,000 a year
- Weekends as needed
- Bar
- Inventory management
- Restaurant management
- Dental care
- Tuition reimbursement
Quick apply
Assistant General Manager
Pump House Grille Co —Mississauga, ON
- $55,000–$65,000 a year
- Full-time
- Hospitality
- Restaurant management
- Team management
- Store discount
- Dental care
Quick apply
9d
Assistant General Manager
Taverna Mercatto —Toronto, ON
- $70,000–$80,000 a year
- 8 hour shift
- Bar
- Team management
- Training & development
- Commuter benefits
- Tuition reimbursement
3d
Fine Dining Restaurant Assistant Manager
George Restaurant —Toronto, ON
- $50,000–$60,000 a year
- Weekends as needed
- Restaurant management
- Team management
- POS
Quick apply
Cosmetic Nurse Injector
Living Beauty —Toronto, ON
- $35–$45 an hour
- Part-time
- Sales
- Customer service
- Sanitation
Quick apply
Restaurant Manager
Naan Kabob —Scarborough, ON
- From $50,000 a year
- Full-time
- Inventory management
- Customer service
- Restaurant management
- Flexible schedule
Quick apply
Restaurant Manager | Sherway Gardens
Cactus Club Cafe Sherway Gardens —Etobicoke, ON
- $57,000–$75,000 a year
- Full-time
- Customer service
- First Aid Certification
- Mentoring
Bar Manager
Kelseys Original Roadhouse —Maple, ON
- $45,000–$49,000 a year
- Weekends as needed
- Bar
- Inventory management
- Sanitation
- Paid time off
Quick apply
2d
Assistant General Manager - Busiest Location!
Wingstop Canada Inc. —Mississauga, ON
- From $60,000 a year
- Full-time
- Hospitality
- Sales
- Inventory management
Quick apply
Front of House Manager
Tubbies Breakfast Lunch & Dairy Bar —Woodbridge, ON
- $20–$30 an hour
- Full-time
- Hospitality
- Casual dining restaurant
- Inventory management
- Flexible schedule
Quick apply
General Manager
Shake Shack Canada —Toronto, ON
- Full-time
- Restaurant management
- Quick service & fast food restaurant
- Recruiting
- Store discount
- Dental care
Maintenance/Engineering Manager - Hotel (6 Months Contract)
JRoss Hospitality Recruiters —Toronto, ON
- $72,000–$78,000 a year
- Weekends as needed
- Hotel
- Team management
- Plumbing
Quick apply
1d
Assistant General Manager
Mad Radish —Toronto, ON
- $40,000–$46,000 a year
- Weekends as needed
- Sales
- Inventory management
- Customer service
- Life insurance
Quick apply

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guest experience leader jobs near toronto on

Lounge Assistant Manager

Plaza Premium Lounge Ltd
Mississauga, ON

Quick apply

Job details

Full-time
From $50,000 a year

Qualifications

Microsoft Word
French
Record keeping
Microsoft Outlook
Management
Operations management
Heavy lifting
FoodSafe
Restaurant management
Shift management
English
High school diploma or GED
Continuous improvement
Team management
Client services
Hospitality Management
Customer service orientation
Organizational skills
Customer support
Guest services
Leadership
Guest issue resolution
Communication skills
Client interaction
Team coordination
Smart Serve

Full job description

Lounge Assistant Manager

Plaza Premium Group

Plaza Premium Group is the global leader in 360-degree airport hospitality and passenger service solutions, operating across 600 international and domestic airports in 150 countries, proudly serving 30 million passengers annually with world-class services and 1.8 million Smart Traveller members.

From award-winning lounges to premium airport services, we take pride in delivering exceptional comfort, convenience, and care to travellers. As a dynamic and fast-growing company, we offer exciting career opportunities, a diverse and inclusive workplace, and the chance to be part of a team that’s shaping the future of travel. If you're passionate about hospitality and thrive in a fast-paced, customer-focused environment, we’d love to have you on board!

Job Summary

The Assistant Manager is responsible for overseeing the services and leading the operations team

with a smooth efficient service that meets the expectations of customers and act according to our

company's standards.  

Key Responsibilities

Oversee and coordinate daily Front of House and Back of House operations of all lounges during the shift.    
Monitor and ensure the service speed & quality are up to company standards.  
Ensure all staff members are knowledgeable of products, such as the menu, services and overall information about the airport. 
Audit units to ensure conformance with the company, government, and health authority standards regulations and codes regarding food storage, preparation, sanitation, and record keeping. 
Supervise team members, tracking and measuring staff performance; conduct staff counseling and work closely with HR Department for disciplinary actions taken and follow up.  
Monitor and check front of house (FOH) inventory and forecast weekly ordering. 
Control operational costs and identify measures to cut waste. 
Build rapports with customers and carry out PR activities so as to receive feedback from customers on their lounge experiences; resolve guest complaints and give directions to tackle guest inquiries. 
Perform necessary auditing to daily tractions, such as void transactions, and keep a track record for auditing. 
Assist Lounge Manager / Operations Manager to analyze data and statistics of customer flow and pattern
Assist Lounge Manager / Operations Manager to lead focus groups, committees, and projects.
Act as a bridge of communication between management & teammates and make timely and effective reports as required. 
Liaise with airlines for any necessary information. 
Handle administrative duties including organizing employee rosters and duty assignments.
Monitor regular checks of all areas of the lounge to ensure a professional image. 
Take initiative to identify areas for improvement and participate in continual improvement activities. 
Other related responsibilities and special or ad hoc projects, as assigned.

Qualifications Required

Completion of High School, College/CEGEP/Vocational or Technical training. 
Minimum of two (2) years of experience in hotels and/or restaurants. 
Must possess proper liquor service certification according to provincial requirements.  Smart Serve
Possess Food Safe – Level 1 certified. 
Passionate about customer service and able to create a welcoming atmosphere for all guests.
High level of attention to detail. 
Ability to work in a team environment and take direction.
Possess excellent communication skills (verbal and writing).
Good organizational skills.
Self-motivated.
Strong interpersonal skills with positive attitude.
Must be able to multitask and plan ahead.  
Strong supervision and multitasking skills. 
Demonstrates leadership skills and abilities as a role model. 
Good computer skills, familiar with Microsoft Applications (Word, Excel and Outlook). 
Able to obtain Transport Canada clearance for security pass (RAIC) to work at the airport.
Bilingual French/English is a strong asset

Working Conditions

Ability to stand for extended periods.
Ability to lift up to 20 lbs.
Must be flexible to work weekdays/weekends and statutory holidays.
Must be available to work flexible shifts early morning/day/evening shift

Why Join Us?
At Plaza Premium Group, you’ll be part of a collaborative team that values innovation, excellence, and a shared commitment to delivering exceptional experiences. This is your chance to grow your career in an environment that celebrates your contributions and empowers you to thrive.

Ready to make your next career move?

Apply today and help us shape the future of our workplace.

Plaza Premium Group offers:

Paid health benefits package
Access to our Global lounges for you and your family
Smart Traveler Loyalty Program Recognition

We strive to be inclusive of the diversity of our employees, invest in their development, and foster a collaborative and respectful work environment where all employees feel like they belong and matter.

We are committed to employment equity and encourage applications from women, First Nations peoples, persons with disabilities and members of visible minorities. In accordance with AODA, applicants with disabilities requiring accommodation during the recruitment process are encouraged to make their needs known in advance.

Due to Canadian Immigration regulations, only applications from Canadian citizens or other individuals legally entitled to work in Canada will be considered.

We thank all applicants in advance for their interest, however only those being considered will be contacted.

Pay: From $50,000.00 per year

Ability to commute/relocate:

Mississauga, ON L5P 1A2: reliably commute or plan to relocate before starting work (required)

Experience:

Management: 2 years (required)

Work Location: In person

Quick apply

Refine Your Search

guest experience leader jobs in toronto on

Lounge Assistant Manager

Manager of Guest Experience - MILESTONES

Guest Experience Expert (FT)

Restaurant Assistant Manager

Sous Chef

General Manager

Elevated Support Senior Specialist

Assistant Manager - Aera

Assistant General Manager

Assistant General Manager

Fine Dining Restaurant Assistant Manager

Cosmetic Nurse Injector

Restaurant Manager

Restaurant Manager | Sherway Gardens

Bar Manager

Assistant General Manager - Busiest Location!

Front of House Manager

General Manager

Maintenance/Engineering Manager - Hotel (6 Months Contract)

Assistant General Manager

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