Toronto On Guest service ritz carlton Jobs – 11 Openings This Week

Guest Experience Expert (Call Centre)
Marriott International, Inc —Toronto, ON
- $28.70–$31.89 an hour
- Full-time
- No experience needed
- High school diploma or GED
- Supervising experience
Concierge
Marriott International, Inc —Toronto, ON
- $28.70–$31.89 an hour
- Weekends as needed
- No experience needed
- High school diploma or GED
- Supervising experience
5d
Club Lounge Attendant (PT)
Marriott International, Inc —Toronto, ON
- $26.35–$29.27 an hour
- Part-time
- No experience needed
- High school diploma or GED
- Supervising experience
11d
Server Assistant (FT) TOCA
Marriott International, Inc —Toronto, ON
- $21.13–$23.47 an hour
- Weekends as needed
- No experience needed
- High school diploma or GED
- Supervising experience
Residences Housekeeping Attendant
Marriott International, Inc —Toronto, ON
- $26.61–$29.57 an hour
- Full-time
- High school diploma or GED
- Supervising experience
Server (PT) LANO
Marriott International, Inc —Toronto, ON
- $17.60–$19.47 an hour
- Part-time
- High school diploma or GED
- Supervising experience
Director of Loss Prevention
Marriott International, Inc —Toronto, ON
- $79,000–$112,000 a year
- Full-time
- CPR Certification
- High school diploma or GED
- First Aid Certification
Catering Sales Manager
Marriott International, Inc —Toronto, ON
- $74,000–$96,000 a year
- Full-time
- Sales
- Marketing
- No experience needed
Junior Cook (FT) Banquet
Marriott International, Inc —Toronto, ON
- $26.35–$29.27 an hour
- Full-time
- Hotel
- High school diploma or GED
- Supervising experience
2d
Junior Cook (PT) Banquet
Marriott International, Inc —Toronto, ON
- $26.35–$29.27 an hour
- Part-time
- Hotel
- High school diploma or GED
- Supervising experience
2d
Overnight Cook (FT)
Marriott International, Inc —Toronto, ON
- $30.36–$33.73 an hour
- Full-time
- Supervising experience

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Guest Experience Expert (Call Centre)

Marriott International, Inc -
Toronto, ON

Apply Now

Job details

Full-time
$28.70–$31.89 an hour

Qualifications

Call center
No experience needed
High school diploma or GED
Supervising experience

Full job description

Additional InformationFlexible Shift Preferred
Job Number26067348
Job CategoryRooms & Guest Services Operations
Location181 Wellington Street West, Toronto, ONT, Canada, M5V 3G7
ScheduleFull Time
Located Remotely?N
Position Type Non-Management
Pay Range: $28.70-$31.89 per hour

POSITION SUMMARY

Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure their request has been resolved to their satisfaction. Provide information to guests about room features, property amenities, and local areas of interest. May process room service orders, answer questions on menu selection and record transactions in point-of-sale system. Assist guests with accessing internet and guestroom entertainment.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Notification to Applicants: The Ritz-Carlton Toronto takes seriously its obligations under provincial human rights and accessibility legislation (such as the Accessibility for Ontarians with Disabilities Act, 2005, the Accessibility for Manitobans Act, and Nova Scotia Accessibility Act). We are happy to provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email [email protected] and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply Now

Refine Your Search

guest service ritz carlton jobs in toronto on

Guest Experience Expert (Call Centre)

Concierge

Club Lounge Attendant (PT)

Server Assistant (FT) TOCA

Residences Housekeeping Attendant

Server (PT) LANO

Director of Loss Prevention

Catering Sales Manager

Junior Cook (FT) Banquet

Junior Cook (PT) Banquet

Overnight Cook (FT)

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