Toronto On Online order fulfillment Jobs – 96 Openings This Week

Customer Service Representative
Avron Distribution —Concord, ON
- $21 an hour
- Full-time
- Customer service
- ERP systems
- English
- Dental care
- Paid time off
Quick apply
4d
Order Picker/Packer
Parathas n Rolls —Toronto, ON
- $21.78–$25.72 an hour
- Part-time
- Hybrid work
- High school diploma or GED
- Cleaning
- Communication skills
- Disability insurance
- Dental care
Quick apply
Warehouse Worker / Online Order Fulfillment Assistant
PAPAGINO FOODS INC. —Scarborough, ON
- $19–$20 an hour
- Part-time
- Inventory management
- High school diploma or GED
- Cleaning
Quick apply
11d
Part Time Operations Associate
HockeyStickMan Inc —Etobicoke, ON
- $18–$22 an hour
- Part-time
- Inventory management
- High school diploma or GED
- Organizational skills
- Flexible schedule
Quick apply
1d
Sales Representative / Product Specialist
Wheels Collection —Vaughan, ON
- From $20 an hour
- Full-time
- Spanish
- Sales
- Customer service
- Store discount
Quick apply
Store Manager
Revelle Shop —Toronto, ON
- $40,000–$65,000 a year
- Weekends as needed
- Social media management
- Merchandising
- Cashiering
Quick apply
3d
Outside Sales Representative, Japanese Food Products
Tokusen —Greater Toronto Area, ON
- $23–$25 an hour
- Part-time
- Remote
- CRM software
- Business development
- In-person
- Mileage reimbursement
- Paid time off
Quick apply
3d
Store Manager
Revelle Shop —Toronto, ON
- $39,786.21–$75,235.52 a year
- Weekends as needed
- Social media management
- Merchandising
- Cashiering
Quick apply
3d
Outside Sales Representative — Customized Protective Packaging
Just Sales Jobs —Toronto, ON
- $75,000–$120,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Dental care
- Vision care
Quick apply
Operations Associate
CB2 —Toronto, ON
- $17.60–$20.00 an hour
- Part-time
- Inventory management
- Customer service
- Merchandising
- Store discount
- Dental care
10d
Shipping Clerk
Sonova —Mississauga, ON
- $17.60–$20.00 an hour
- Hybrid work
- No experience needed
- English
- Quality Control
14d
E-Commerce & Customer Support Associate (Part-Time)
ATR Sports —Etobicoke, ON
- $17.60 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Administrative experience
- Flexible schedule
Quick apply
6d
Membership Administrator
CAA SCO Systems & Services Inc —Thornhill, ON
- $40,800–$52,300 a year
- Hybrid work
- Inventory management
- Customer service
- Microsoft Office
- Wellness program
- Tuition reimbursement
Quick apply
Store Associate
YSM's Double Take Thrift —Toronto, ON
- $17.60 an hour
- Temporary
- Microsoft Word
- Heavy lifting
- Customer service
- Store discount
Quick apply
Operations Associate
Crate and Barrel —Toronto, ON
- $17.60–$20.00 an hour
- Part-time
- Inventory management
- Customer service
- Basic math
- Store discount
- Dental care
Customer Care Representative (Contract)
L'Occitane En Provence —Toronto, ON
- Contract
- Microsoft Outlook
- English
- Windows
Quick apply
Backend operations
Sunny Hobbies —Toronto, ON
- $17.60–$19.00 an hour
- Part-time
- Inventory control
- Inventory management
- Customer service
- Store discount
Quick apply
7d
Warehouse Assistant
Classique Nails Beauty Supply —Toronto, ON
- From $18 an hour
- Full-time
- Inventory management
- English
- Cleaning
- Store discount
Quick apply
3d
Omni Customer Fulfillment Associate
Walmart Canada —Markham, ON
- Part-time
- Assembly
- Quality Control
- Cleaning
2d
(CAN) OMNI Customer Fulfillment Associate
Walmart Canada —Richmond Hill, ON
- From $17.75 an hour
- Part-time
- Assembly
- Quality Control
- Cleaning
22h

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Customer Service Representative

Avron Distribution -
Concord, ON

Quick apply

Job details

Full-time
$21 an hour
4 days ago

Qualifications

Customer relationship building
Product recommendation
Customer service
Client inquiry handling
ERP systems
Process improvement
English
Microsoft Office
Inside sales
Client services
Customer service orientation
Data entry
Outbound calling
Order processing
Sales and customer service experience
Communication skills
Client interaction
Team coordination

Full job description

About Avron

At Avron, we are committed to providing our customers with exceptional service and high-quality products. Our Customer Service team plays an important role in creating positive customer experience by providing professional, responsive, and personalized support.

We are looking for a Customer Service Representative to join our in-office team. This is a hands-on customer service and order-entry position for someone who enjoys speaking with customers, solving problems, processing orders, and working in a fast-paced environment.

The successful candidate will be responsible for handling incoming customer calls, taking and processing orders, responding to email and website inquiries, making outbound calls regarding out-of-stock products, and providing suitable product substitutions when required.

You will work closely with our warehouse, purchasing, logistics, and inventory teams to ensure orders are processed accurately and customers receive timely updates.

Key Responsibilities

Customer Service & Customer Care

Provide professional, friendly, and responsive customer service by phone, email, and other communication channels.
Answer incoming calls as part of the customer service telephone queue.
Communicate confidently and professionally with customers in both spoken and written English.
Respond to customer inquiries regarding products, pricing, availability, orders, and shipping.
Resolve customer concerns efficiently while maintaining a positive, customer-first approach.
Build strong customer relationships through excellent communication and timely follow-up.
Provide accurate product and order information to customers.
Make outbound calls to customers regarding out-of-stock products, back-orders, and product availability.
Proactively contact customers when an ordered product is unavailable.
Recommend suitable substitute products based on availability, product specifications, pricing, and customer needs.
Clearly explain substitute options to customers and obtain approval before making changes to an order.
Follow up with customers to ensure out-of-stock items and substitutions are handled promptly.

Order Entry & Order Management

Take customer orders by phone and accurately enter them into the company ERP system.
Process customer orders received by email and through the company website.
Review orders for accuracy, product availability, pricing, and shipping requirements.
Verify customer information and ensure all orders are entered correctly and efficiently.
Monitor order status and communicate updates to customers as required.
Identify out-of-stock items and determine appropriate substitute products.
Coordinate with warehouse, purchasing, logistics, and inventory teams to support timely and accurate order fulfillment.
Ensure customer orders are processed accurately and according to customer requirements.

Delivery & Order Support

Keep customers informed about delivery delays, back orders, and revised delivery timelines.
Follow up on missing items, shipment discrepancies, and other order-related issues.
Work with internal departments to investigate and resolve customer concerns.
Provide customers with clear and timely updates regarding their orders.
Maintain accurate and complete order information in the ERP system.

Team Collaboration

Work closely with warehouse, purchasing, logistics, and inventory teams to provide a seamless customer experience.
Communicate customer requirements and order information accurately to internal departments.
Assist with resolving order and inventory issues in a timely manner.
Identify opportunities to improve customer service and internal processes.
Maintain a positive, professional, and team-oriented work environment.

Qualifications

Previous experience in customer service, order entry, inside sales, or a similar role.
Confident, professional, and friendly telephone manner.
Comfortable handling a busy telephone queue and speaking with customers throughout the day.
Comfortable making outbound customer calls when required.
Strong data-entry skills with excellent attention to detail.
Experience processing orders by phone, email, and/or online systems.
Ability to understand customer needs and recommend appropriate substitute products.
Ability to learn and use ERP, order-management, and other computer systems.
Proficiency with Microsoft Office.
Strong organizational and problem-solving skills.
Ability to manage multiple tasks and priorities in a fast-paced environment.
Strong follow-up skills and attention to detail.
Positive attitude, strong work ethic, and commitment to excellent customer service.
Reliable and punctual with a professional approach to work.
Experience in a wholesale, distribution, manufacturing, product-based, or e-commerce environment is an asset.

Schedule

Full-time, permanent position
In-office
Monday to Friday
9:00 AM–5:30 PM
37.5 hours per week
No evenings or weekends

Compensation & Benefits

$21.00 per hour
Comprehensive health, dental, and vision benefits
Paid vacation, sick days, and personal time
Opportunities for professional growth and career advancement
Supportive, collaborative, and team-oriented work environment
Stable Monday-to-Friday schedule
Employee discounts on company products, where applicable

Why Join Avron?

At Avron, we value teamwork, accountability, and exceptional customer service. We provide our employees with a supportive and professional work environment where they can develop their skills, contribute to the success of the team, and grow within the company.

If you are a friendly and reliable individual who enjoys helping customers, processing orders, making outbound calls, and finding solutions when products are unavailable, we would love to hear from you.

Recruitment Process Disclosures

Use of artificial intelligence: In accordance with the Employment Standards Act, 2000 (Ontario), we advise that artificial intelligence is used in our hiring process to screen, assess, and select applicants for this position.

Job Type: Full-time

Pay: $21.00 per hour

Benefits:

Company events
Dental care
Extended health care
Life insurance
On-site parking
Paid time off
RRSP match
Vision care

Ability to commute/relocate:

Concord, ON L4K 4W8: reliably commute or plan to relocate before starting work (required)

Experience:

Customer service: 2 years (required)

Work Location: In person

Quick apply

Refine Your Search

online order fulfillment jobs in toronto on

Customer Service Representative

Order Picker/Packer

Warehouse Worker / Online Order Fulfillment Assistant

Part Time Operations Associate

Sales Representative / Product Specialist

Store Manager

Outside Sales Representative, Japanese Food Products

Store Manager

Outside Sales Representative — Customized Protective Packaging

Operations Associate

Shipping Clerk

E-Commerce & Customer Support Associate (Part-Time)

Membership Administrator

Store Associate

Operations Associate

Customer Care Representative (Contract)

Backend operations

Warehouse Assistant

Omni Customer Fulfillment Associate

(CAN) OMNI Customer Fulfillment Associate

I want to receive the latest job alerts for online order fulfillment in toronto on

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