Toronto On Online presenter Jobs – 14 Openings This Week

Client Experience Manager
Hermès Paris —Toronto, ON
- $90,000–$110,000 a year
- Weekends as needed
- Bilingual
- Management
- English
- Disability insurance
- Dental care
Associate Curator, Photography
Art Gallery of Ontario —Toronto, ON
- $89,180–$111,456 a year
- Full-time
- Writing skills
- English
- Research
- Disability insurance
- Dental care
Implementation Trainer
Jonas Software —Markham, ON
- Full-time
- Microsoft Powerpoint
- Hospitality
- Microsoft Excel
Customer Success Manager, Credit Risk
Mastercard —Toronto, ON
- $142,000–$192,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Bachelor's
9h
Associate Curator, Contemporary Art
Art Gallery of Ontario —Toronto, ON
- $89,180–$111,456 a year
- Full-time
- Writing skills
- English
- Research
Sessional Lecturer - URB337H1F: Housing and Homelessness (0.50 FCE)
University of Toronto —Toronto, ON
- $9,997.48–$11,228.90 a month
- Doctoral degree
- Master's degree
- Bachelor's
12d
Design Manager
CAN ASA-Jones Lang LaSalle Real Estate Services, Inc. —Toronto, ON
- $130,000–$160,000 a year
- Full-time
- AutoCAD
- Master's degree
- Bachelor's
Quick apply
3d
MIN250 - Communication Module
University of Toronto —Toronto, ON
- $9,997.47–$11,212.15 a month
- Civil engineering
- Doctoral degree
- English
12d
ESC101H1 F - Praxis I
University of Toronto —Toronto, ON
- $9,997.47–$11,212.15 a year
- Doctoral degree
- English
- Master's degree
14d
Senior Solutions Specialist, Cybersecurity
Bell —Mississauga, ON
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Bilingual
- Microsoft Excel
- Dental care
8h
ESC102H1 S - Praxis II
University of Toronto —Toronto, ON
- $9,997.47–$11,212.15 a year
- Doctoral degree
- English
- Master's degree
14d
CIV282H1 F - Engineering Communication I
University of Toronto —Toronto, ON
- $9,997.47–$11,212.15 a month
- Civil engineering
- Doctoral degree
- English
14d
Engineering Manager
Sun Life —Toronto, ON
- $90,000–$140,000 a year
- Full-time
- Hybrid work
- Salesforce
- Java
- JavaScript
10d
Manager, Commerce
Publicis Groupe Holdings B.V —Toronto, ON
- In-person
Quick apply
8d

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Implementation Trainer
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Willingness and ability to travel internationally (valid passport required). Experience working directly with customers in hospitality, hotel, spa, or wellness…
Customer Success Manager, Credit Risk
Mastercard —Toronto, ON
You will develop a deep understanding of our credit risk features & functionalities and how these can be utilized to drive value for our customers.
$142,000–$192,000 a year
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Client Experience Manager

Hermès Paris -
Toronto, ON

Apply Now

Job details

Full-time
$90,000–$110,000 a year

Qualifications

Bilingual
French
Management
English
Analysis skills
Project management
Leadership

Full job description

Overview

The Client Experience Manager (CX Manager) leads the Canadian strategy to deliver emotionally compelling interactions that reflect the brand's heritage of craftsmanship and enchantment. They oversee CRM initiatives and clienteling standards while ensuring regional operations align perfectly with global group policies. A major focus includes hosting key clients at exclusive events and traveling to major Hermès gatherings to cultivate authentic, long-term relationships. By analyzing data and KPIs, the manager guides cross-functional teams in Retail and Operations to maintain superior service quality and data accuracy. Success in this role requires a deep commitment to the "Made in Hermès" philosophy and the leadership skills to resolve complex client issues with precision.

Key Responsibilities

Strategy

Develop cross-functional client strategies that meet brand objectives and identify and implement high-impact, emotionally compelling service improvements
Build a global client strategy for the subsidiary:
- Understand client connections with Hermès
- Lead global client strategies to enhance brand image and category development
- Ensure a memorable, emotionally compelling experience at all touch points, including after-sales

Maintain Client Relationships:

Manage the animations calendar and unique client events cross-departmentally
Propose and drive initiatives to deepen client engagement
Coordinate commercial events in collaboration with Retail, Operations, Merchandising and Communications teams and initiate one-of-a-kind experiences for clients
Support stores and H.com teams with client outreach, follow-ups, and complaint resolution
Identify, create and foster special connections with key clients
Implement and standardize a Client Engagement Model for the sales team:
- Establish clear expectations for client outreach cadence and follow up protocols

Communication Initiatives :

Partner with analysts to optimize data quality and monitor performance KPIs
Educate teams on qualitative data collection and GDPR compliance
Deliver customized data insights and monitor database quality to drive client retention and recruitment strategies

Omnichannel Client Experience:

Be the point of reference for the Canada stores and the CRC, working closely with the Ecommerce team to ensure a smooth and consistent experience for clients

Support store/H.com teams

Build and animate the Experience Manager’s community
Collaborate with the Learning & Development BP to create and co-animate training programs

Client Services:

Collaborate with retail operations to oversee the roll-out of new services or improve existing ones both in-store and online

Front-of-House Standards:

Define and implement a clear standard for the host(ess) role in stores across Canada to ensure consistent and elevated client experience
Ensure consistent use of the appointment management tool to effectively track and measure booking conversion, attendance rates and overall client engagement

Regional & Global Synergy:

Actively engage with international and regional Hermès communities to share best practices and drive cross-functional synergies

Requirements

8+ years’ relevant experience in a retail environment
Availability for store hours, weekends, and extended event hours, with a requirement for regional and occasional international travel
Excellent presenter and communicator; fluent in English (French is an asset)
Inspiring leader with the gravitas to influence senior stakeholders and develop teams
Strong analytical, project management, and cross-functional collaboration skills
Pragmatic, high-energy work ethic, and comfortable navigating diverse cultures

Job responsibilities and functions are not limited to the above.

Compensation

The anticipated annual compensation range for this position is $90,000 - $110,000 CAD. For final offers, we take into consideration factors such as experience, skills, responsibilities of the position, and internal equity.
Comprehensive benefits package including medical, dental, vision, long-term disability, life insurance, AD&D, and company group retirement savings plan.

Vacancy Status: This position is for an existing vacancy.

Apply Now

Refine Your Search

online presenter jobs in toronto on

Client Experience Manager

Associate Curator, Photography

Implementation Trainer

Customer Success Manager, Credit Risk

Associate Curator, Contemporary Art

Sessional Lecturer - URB337H1F: Housing and Homelessness (0.50 FCE)

Design Manager

MIN250 - Communication Module

ESC101H1 F - Praxis I

Senior Solutions Specialist, Cybersecurity

ESC102H1 S - Praxis II

CIV282H1 F - Engineering Communication I

Engineering Manager

Manager, Commerce

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