Toronto On Ttc information technology Jobs – 52 Openings This Week

Product Support Analyst
CMiC —Toronto, ON
- $45,000–$55,000 a year
- Full-time
- Hybrid work
- Bachelor's
- Communication skills
- Analytics
- Wellness program
- Dental care
Quick apply
7d
Senior Clerk
Toronto Transit Commission —Toronto, ON
- $64,355.20–$80,462.20 a year
- Full-time
- Writing skills
- Microsoft Office
- Administrative experience
- Dental care
- Vision care
6d
Coordinator, Workcar Operations
Toronto Transit Commission —Toronto, ON
- $104,124.80–$130,166.40 a year
- Full-time
- Management
- Writing skills
- Maintenance
- Dental care
- Vision care
1d
Coordinator, Investigative Services
Toronto Transit Commission —Toronto, ON
- $80,353.00–$100,445.80 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Access
- Dental care
- Vision care
6d
Investigator and Advisor
Toronto Transit Commission —Toronto, ON
- $100,318.40–$125,434.40 a year
- Full-time
- Hybrid work
- Writing skills
- Research
- Analysis skills
- Dental care
- Vision care
7d
Supervisor, Training
Toronto Transit Commission —Toronto, ON
- $104,124.80–$130,166.40 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Dental care
- Vision care
5d
Controls and Operations Support Specialist
Toronto Transit Commission —Toronto, ON
- $80,353.00–$100,445.80 a year
- Day shift
- Hybrid work
- Word processing
- Writing skills
- Databases
- Dental care
- Vision care
2d
Manager, External and Capital Communications
Toronto Transit Commission —Toronto, ON
- $129,693.20–$162,089.20 a year
- Full-time
- Hybrid work
- Analysis skills
- Project management
- Presentation skills
- Dental care
- Vision care
2d
Manager, Contracted Taxi Services
Toronto Transit Commission —Toronto, ON
- $115,570.00–$144,526.20 a year
- Full-time
- Analysis skills
- Bachelor's
- Continuous improvement
- Dental care
- Vision care
6d
Scheduler
Kenaidan Contracting Ltd —Toronto, ON
- $110,000–$130,000 a year
- Full-time
- Engineering
- Construction experience
- Civil Engineering
- Paid time off
Quick apply
Manager, Digital Products - Digital Customer Experience
Toronto Transit Commission —Toronto, ON
- $129,693.20–$162,089.20 a year
- Day shift
- Hybrid work
- Computer Science
- Engineering
- Analysis skills
- Dental care
- Vision care
5d
Hosting Systems Principal
Thales —Toronto, ON
- $100,000–$125,000 a year
- Weekends as needed
- Remote
- Azure
- Computer Science
- Maintenance
- Designated paid holidays
- Disability insurance
1d
Traffic Control Coordinator
Aecon Group —Scarborough, ON
- $75,000–$95,000 a year
- AutoCAD
- Microsoft Outlook
- Continuous improvement
- Dental care
Infrastructure Support Analyst
Scotiabank —Toronto, ON
- Hybrid work
- Computer Science
- Engineering
- Research
- Tuition reimbursement
Project Manager
Toronto Transit Commission —Toronto, ON
- $140,176.40–$175,284.20 a year
- Day shift
- Hybrid work
- PMP
- Writing skills
- Analysis skills
- Dental care
- Vision care
2d
Process Improvement Leader - Operations
THE EMPIRE LIFE INS. CO —North York, ON
- $92,960–$142,960 a year
- Full-time
- Hybrid work
- Computer Science
- Engineering
- Communication skills
- Dental care
- Tuition reimbursement
Quick apply
Industrial Engineer
Toronto Transit Commission —Toronto, ON
- $100,318.40–$125,434.40 a year
- Full-time
- Writing skills
- Engineering
- Data analysis skills
- Dental care
- Vision care
13h
Business Quality Analyst III
THE EMPIRE LIFE INS. CO —North York, ON
- $92,960–$142,960 a year
- Full-time
- Hybrid work
- English
- No university degree
- Mentoring
- Dental care
- Life insurance
Quick apply
Program Integration Lead
Toronto Transit Commission —Toronto, ON
- $129,693.20–$162,089.20 a year
- Temporary
- Hybrid work
- PMP
- Customer service
- Engineering
7h
Cybersecurity Risk Specialist
Toronto Transit Commission —Toronto, ON
- $100,318.40–$125,434.40 a year
- Full-time
- Hybrid work
- Computer Science
- Writing skills
- Analysis skills
- Dental care
- Vision care
12d

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Product Support Analyst

CMiC -
Toronto, ON

Quick apply

Job details

Full-time
$45,000–$55,000 a year
7 days ago

Qualifications

French
Bachelor's
Client services
Customer service orientation
Customer support
Communication skills
Client interaction
Help desk
Analytics

Full job description

Founded in 1974, CMiC today delivers comprehensive and advanced enterprise and field operations solutions, purpose-built for construction and capital projects companies. CMiC’s powerful software transforms how firms optimize productivity, minimize risk and drive growth by planning and managing all financials, projects, resources, and content assets - all from a single database platform.

In the past several years, the construction industry has experienced unprecedented changes driven by new technologies - including integration with multi-dimensional modeling, an explosion of cloud-based offerings and the demand for robust mobile capabilities. CMiC has kept pace by constantly upgrading and enhancing our advanced platform to reflect the changing needs of the industry, leading to significant growth as a company.

Position Scope

We are seeking enthusiastic, talented people to act as the first point of contact when our customers have inquiries or encounter issues as they use our software. Product Analysts receive tickets and analyse screenshots and details of customer issues, to replicate the problem while proactively communicating with CMiC teams to guide issues to resolution. In addition to providing a very high level of client service, you will develop strong relationships with clients and staff and provide feedback on documentation. Individuals applying for this position must be able to multi-task, have a strong attention to detail, professional demeanor, and be able to adapt into a growing and changing environment.

Important Information:

The overall hiring salary range for this position is $45,000 to $55,000 annually.
This position is for an existing vacancy
We do not use AI to screen, assess, or select applicants

Duties & Responsibilities

Answer client queries and provide basic direction and training on common issues
Triage product queues and prioritize issues according to their severity
Conduct web meetings with customers to gather information for investigative purposes or to provide assistance
Test and duplicate issues in order to document and demonstrate the problem to other teams such as programming
Participate in project and team meetings; interacting and collaborating with team members
Leverage and contribute to the Knowledge Base to assist with the resolution of issues
Relay feedback to Product Managers so that the product can be improved
Provide feedback to supervisors and managers regarding processes that are unclear and need to be changed

This role is for you if:

You would rather spend most of your time on challenging issues rather than handling simple support requests
You want to engage in a collaborative environment with helpful co-workers and accessible leaders and managers
You prefer to work for a company that listens to its staff and continues to work toward being a Great Place To Work

Requirements

College/University Degree
Proficiency in spoken and written French
Excellent communication skills, both verbal & written
Exceptional analytical and problem-solving skills
A passion for exploring new software, ability to grasp new concepts and learn quickly
Extremely detail oriented with the ability to manage and prioritize workflow
Facilitate communication of information between team members and Product Groups
Previous technical support experience or customer service experience
Able to operate in a fast-paced environment
Team-player, strong work ethic and a positive attitude

Benefits

Competitive benefits Package (including Health & Dental benefits)
Paid vacation and personal days
Townhall meetings where all employees are encouraged to participate in open discussions
Located on York University’s campus, easily accessible by transit (TTC, GO, etc.), walking distance to shopping and restaurants
Outdoor lunch space, including picnic tables
An active Social Events Committee (past events include annual seasonal parties, pool and bowling tournaments, karaoke nights, Game nights, BBQ’s, and more)
Health and Wellness webinars
RRSP Matching Program after 2 years of employment
Experience in a rapidly growing, socially responsible corporation

CMiC is an Equal Opportunity Employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, CMiC will provide accommodation to applicants with disabilities throughout the recruitment, selection and/or assessment process. If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources staff of the nature of any accommodation(s) that you may require.

Quick apply

Refine Your Search

ttc information technology jobs in toronto on

Product Support Analyst

Senior Clerk

Coordinator, Workcar Operations

Coordinator, Investigative Services

Investigator and Advisor

Supervisor, Training

Controls and Operations Support Specialist

Manager, External and Capital Communications

Manager, Contracted Taxi Services

Scheduler

Manager, Digital Products - Digital Customer Experience

Hosting Systems Principal

Traffic Control Coordinator

Infrastructure Support Analyst

Project Manager

Process Improvement Leader - Operations

Industrial Engineer

Business Quality Analyst III

Program Integration Lead

Cybersecurity Risk Specialist

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