Maintenance Technician - Senáḵw
About the Role:
Fitzrovia is seeking an experienced and motivated Maintenance Technician to join our dynamic team and manage a landmark development, Senáḵw, in the Vancouver Market. The Maintenance Technician is a key member of the Fitzrovia team, responsible for responding to residents' service needs and ensuring our luxury apartment communities maintain the highest standards of quality and safety. This role is essential in delivering superior customer service, ensuring smooth move-ins, maintaining resident satisfaction, and addressing service requests promptly and professionally.
Senáḵw is a place of return, a community built on Squamish land and shaped by Squamish values. Led by Nch’ḵay Development Corporation on behalf of the Squamish Nation, Senáḵw brings homes, opportunities, and connection back to a place where our people once gathered. It is more than a development; it is a vision for a sustainable, inclusive future where everyone can belong.
This position offers an excellent opportunity for a driven professional eager to advance their career in Property Management. Our organization values innovation and entrepreneurship, making this role ideal for a candidate who is ready to take on diverse responsibilities and contribute to the continued success of our real estate ventures.
At Fitzrovia, we pride ourselves on being an entrepreneurial and innovative organization, which makes this role well suited for a candidate looking to roll up their sleeves, wear multiple hats and contribute to all aspects of real estate investment and development.
As we are a highly collaborative team, the successful candidate will be required to work on-site full-time. The regular work schedule for this role will be Tuesday – Saturday, with Sunday and Monday off.
The hourly rate for this position is $27.85. Our total rewards program recognizes performance, supports well-being, and encourages growth by offering paid vacation and personal days, comprehensive benefits, wellness and mental health resources, and a generous professional development allowance.
Fitzrovia uses AI-enabled tools to assist in screening and assessing applications. Final hiring decisions are made by Fitzrovia’s hiring team.
Responsibilities:
- Provide a 5-star living experience by delivering exceptional customer service to all prospects, residents, and guests. Champion initiatives that strengthen resident satisfaction, elevate brand reputation, and reflect Sḵwxwú7mesh Úxwumixw values
- Respond to resident service requests promptly and professionally, ensuring all maintenance needs are resolved efficiently and with minimal disruption
- Complete, update, and maintain work orders through the online property management portal, ensuring tasks are accurately documented and completed within specified timelines
- Basic plumbing such as fixtures, faucets, toilets, supply lines, and drains
- HVAC basics including filter changes, thermostat troubleshooting, and fan coil units, with support from the Maintenance Supervisor for more complex repairs
- General electrical work such as replacing outlets, switches, and light fixtures within scope and comfort level
- Carpentry and finishing work including doors, hardware, drywall patching, trim, and touch-up repairs
- Appliance troubleshooting for fridges, dishwashers, ranges, washers, and dryers
- Prepare market-ready apartments through suite turnovers, including cleaning, patching, painting, replacing fixtures, and ensuring all components are fully operational before resident move-in
- Paint suites, common areas, and touch-up surfaces to maintain a clean and presentable appearance throughout the property
- Conduct preventative maintenance and scheduled inspections of mechanical rooms, rooftop equipment, building systems, common areas, and amenities to identify and address issues before they escalate
- Maintain pools, hot tubs, amenity spaces, grounds, and dog parks, ensuring all areas remain clean, safe, functional, and free of debris
- Assist housekeeping or cleaning staff as needed with sanitation, garbage cleanup, and maintaining overall property presentation standards
- Respond to after-hours emergency calls and participate in on-call rotations as scheduled, addressing issues such as leaks, lockouts, HVAC failures, and life safety concerns in a timely manner
- Communicate clearly and professionally with residents when entering suites and upon completion of work, consistently delivering a high-quality resident experience
- Report major maintenance concerns, property damage, life safety issues, and budget-impacting repairs to the Maintenance Supervisor or Property Manager
- Safeguard and maintain company tools, equipment, and maintenance supplies, ensuring they remain in safe and proper working condition
- Remain informed on applicable provincial, municipal, and federal housing regulations, building codes, and maintenance-related compliance requirements
- Represent the company professionally in all interactions with residents, coworkers, contractors, and members of the public
Qualifications and Experiences:
- High school diploma or equivalent required
- Minimum of 1+ years of relevant maintenance experience, preferably in residential, purpose-built rental, or hotel work environments
- Proficiency in various maintenance functions, including plumbing, HVAC, electrical, carpentry, appliance repair, and painting. Previous experience in construction, HVAC, and plumbing is preferred
- Strong oral and written communication skills are essential for interacting with residents, coworkers, and management, as well as for writing reports and correspondence
- Ability to use property management software, online portals, and other digital tools effectively for managing work orders and maintenance tasks
- Understanding of the safe use of cleaning agents and equipment, along with knowledge of life safety issues
- Ability to read and comprehend documents such as policy manuals and safety guidelines and write routine reports
Why Fitzrovia:
Fitzrovia is a vertically integrated development and asset manager focused on Class-A and vintage-style apartment buildings across the Greater Toronto Area (GTA), Montreal and Vancouver. Fitzrovia provides best-in-class development, construction, property and asset management with a focus on design, active lifestyle management and exceptional customer service.
Fitzrovia partners with public institutions, pension funds and high net worth investors who have a bias towards long-term cash flow generating assets. The company is the largest developer of purpose-built rental apartments in Canada with over $9 billion of assets under management.
Fitzrovia is honoured to be partnering with the Squamish Nation and Nch'kay to property manage Senáḵw, a world-class community built on Squamish land and shaped by Squamish values.
At Fitzrovia, we focus on our people and our culture, and offer a competitive salary, benefits, and career development opportunities. Fitzrovia’s commitment to hospitality is at the core of our DNA. To learn more about Fitzrovia, our people and our properties, visit www.fitzrovia.ca.
Fitzrovia is an equal opportunity employer and is committed to creating an inclusive environment for all our employees. If you require reasonable accommodation during the recruitment process, please reach us at [email protected].
Pay: $27.85 per hour
Benefits:
- Dental care
- Extended health care
- Life insurance
- Paid time off
Application question(s):
- Do you self-identify as Indigenous (First Nations, Inuit, or Métis), including Squamish Nation? This is confidential, voluntary, and not used in hiring decisions.
Experience:
- Real Estate : 1 year (preferred)
- Facilities maintenance: 1 year (preferred)
Work Location: In person
