vancouver, bc guest experience expert Jobs – 158 Openings This Week

Guest Services Representative - Vancouver
Indigo Park Canada —Vancouver, BC
- Full-time
- Microsoft Powerpoint
- Bilingual
- Microsoft Word
Quick apply
13d
Guest Experience Expert
Marriott International, Inc —Vancouver, BC
- $34.99 an hour
- Full-time
- No experience needed
- Hotel
- High school diploma or GED
Frogbox Delivery Driver - 3 tonne trucks - experience required
Frogbox —Burnaby, BC
- From $22 an hour
- Part-time
- Driving
- In-person
Quick apply
Esthetician | Formula Fig Mount Pleasant
Formula Fig —Vancouver, BC
- $20–$23 an hour
- Part-time
- Sales
- Customer service
- Sanitation
Quick apply
Genesis Experience Manager
Genesis Vancouver —Vancouver, BC
- Full-time
- Microsoft Excel
- Management
- Salesforce
Quick apply
1d
Stretch Professional at StretchLab
StretchLab North Shore —North Vancouver, BC
- $29–$33 an hour
- Part-time
- English
- Bachelor's
- In-person
- Flexible schedule
Quick apply
4d
Hotel Manager
Wedgewood Hotel & Spa —Vancouver, BC
- From $130,000 a year
- Full-time
- Hospitality
- Hotel
- Supervising experience
- Dental care
- Paid time off
Quick apply
General Manager | British Columbia
Cactus Club Cafe Head Office —Vancouver, BC
- $85,000–$120,000 a year
- Full-time
- First Aid Certification
- Leadership
- Communication skills
General Manager | Ontario
Cactus Club Cafe Head Office —Vancouver, BC
- $85,000–$120,000 a year
- Full-time
- First Aid Certification
- Leadership
- Communication skills
Sales Associate Richmond
ScanDesigns Furniture —Richmond, BC
- $35,700.00–$97,108.72 a year
- Full-time
- Sales
- Customer service
- English
Quick apply
Chef | Ontario
Cactus Club Cafe Head Office —Vancouver, BC
- $85,000–$120,000 a year
- Full-time
- First Aid Certification
- Communication skills
Chef | British Columbia
Cactus Club Cafe Head Office —Vancouver, BC
- $85,000–$120,000 a year
- Full-time
- First Aid Certification
- Communication skills
ScanDesigns Furniture Coquitlam - Sales
ScanDesigns Coquitlam —Coquitlam, BC
- $36,000–$90,000 a year
- Full-time
- Microsoft Word
- Sales
- In-person
- Dental care
Quick apply
11d
Housekeeping Manager
Hotel Zed —British Columbia
- $50,000–$60,000 a year
- Full-time
- Hotel
- Human resources
- In-person
- Dental care
Quick apply
Esthetician
Bare Wax Bar —Vancouver, BC
- $20–$25 an hour
- Temporary
- Sales
- Customer service
- In-person
- Store discount
- Flexible schedule
Quick apply
Chef
Viaggio Hospitality Group —New Westminster, BC
- Full-time
- Serving
- Cooking
- Hotel
- Dental care
- Paid time off
Quick apply
Line Cook
Viaggio Hospitality Group —Vancouver, BC
- $20–$23 an hour
- Full-time
- Serving
- Cooking
- Hotel
Quick apply
9d
Sushi Chef
Viaggio Hospitality Group —West Vancouver, BC
- $20–$23 an hour
- Weekends as needed
- Serving
- Hotel
- Restaurant experience
Quick apply
12d
Guest Environment Expert
Marriott International, Inc —Burnaby, BC
- $25–$28 an hour
- Part-time
- Hotel
Guest Experience Specialist - Vancouver (Seasonal Part Time until October)
Rocky Mountaineer —Vancouver, BC
- $22.24 an hour
- Overtime
- Hospitality
- Customer service
- Hotel
12d

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guest experience expert jobs near vancouver, bc

Guest Services Representative - Vancouver

Indigo Park Canada -
Vancouver, BC

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Job details

Full-time
13 days ago

Qualifications

Microsoft Powerpoint
Bilingual
Microsoft Word
French
Microsoft Excel
Microsoft Outlook
Customer service
Call center
Filing
English
Microsoft Office
Analysis skills
Clerical experience
Business
Communication skills

Full job description

Role Description:

The Guest Services Representative is a customer service expert focused on solving customer concerns and managing their monthly parking and notice disputes. The GSR is often the first and last point of contact for many customers.

Responsibilities:

Manage department phone calls and e-mails, ensuring that customer service is a top priority and that we meet expectations regarding timelines and flexibility.
Greet all in-person guests and customers. Direct and assist them as needed.
Recognize, document, and alert the management team of trends in customer calls.
Accurately input and maintain data in various databases and spreadsheets, ensuring the integrity and confidentiality of information.
Process new monthly parking applications and provide alternative solutions if the lot is full.
Stay informed on changes in lots and ensure that customers are updated promptly when their parking may be affected.
Understand the services Indigo offers and ensure that customers are well-informed.
Resolve customer complaints and appeals regarding violation notices.
Process parking notices, monthly parking invoices, and transient parking.
Provide administrative support, basic filing, data entry, and other office duties.
Other duties as assigned.

Job requirements:

Minimum of 1 year of experience in a customer service, call center, or clerical position.
Previous experience in the parking industry would be considered an asset.
A certificate or Diploma in Business Administration is considered an asset.
The position requires 100% of work hours to be performed at the office.

Skillsets:

Professional communication and interpersonal skills.
Empathetic and a customer-focused mindset.
Ability to analyze, interpret, and negotiate with parking customers while offering appropriate resolutions.
Manage and maintain confidential information.
Strong analytical, problem-solving, and decision-making abilities.
Ability to work efficiently in a team.
Accurate and well organized, with the ability to prioritize effectively.
Enthusiasm for ongoing learning, coaching, and training.
Positive mindset and embraces changes in the workplace.
Proficient in Microsoft Office (Outlook, Word, PowerPoint, Excel, Teams).
Working knowledge of office equipment, including multi-line telephones, printers, and fax machines.
Bilingualism (English and French)
Fluency in French is an asset

Indigo Park Canada is the leading provider of parking, transportation, logistical, and consulting services with over 1000 locations in Canada. Our Company’s activities cover the entire mobility and parking value chain: on-street parking facilities and related services; a comprehensive digital offering; parking enforcement and management of public spaces; soft mobility and last-mile logistics, optimizing the use of available space to serve the city and its citizens.

The composition of Indigo's workforce reflects a wide variety of ages, profiles, and roles. We maintain and promote this openness through a policy of equal opportunities and fight against all forms of discrimination in hiring and in work relationships. Applications from various groups are welcomed and encouraged. Every person has a right to equal treatment with respect to employment or discrimination, but it does not include any other person under the Human Rights Code. Accommodations are available on request in relation to the materials or processes.

We thank all applicants for their interest in this position. However, due to the high volume of applicants, we will only be contacting candidates selected for an interview. #IPC1

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Refine Your Search

guest experience expert jobs in vancouver, bc

Guest Services Representative - Vancouver

Guest Experience Expert

Frogbox Delivery Driver - 3 tonne trucks - experience required

Esthetician | Formula Fig Mount Pleasant

Genesis Experience Manager

Stretch Professional at StretchLab

Hotel Manager

General Manager | British Columbia

General Manager | Ontario

Sales Associate Richmond

Chef | Ontario

Chef | British Columbia

ScanDesigns Furniture Coquitlam - Sales

Housekeeping Manager

Esthetician

Chef

Line Cook

Sushi Chef

Guest Environment Expert

Guest Experience Specialist - Vancouver (Seasonal Part Time until October)

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