Vancouver, Bc Technical customer support, team lead Jobs – 7337 Openings This Week

Customer Success Manager
TelemetryTV —Vancouver, BC
- $60,000–$80,000 a year
- Full-time
- Customer service
- English
- Bachelor's
- Dental care
- Paid time off
11d
Red Seal Lead Carpenter
Homes To Havens Construction Inc. —Surrey, BC
- $35.67–$50.00 an hour
- Full-time
- Carpentry
- English
- High school diploma or GED
Quick apply
Senior Director, Event Technology I - Vancouver
Encore Global —Vancouver, BC
- $85,284–$104,473 a year
- Overtime
- Sales
- Customer service
- Microsoft Office
Maintenance Manager
Chard Property Group —New Westminster, BC
- $70,000–$80,000 a year
- Weekends as needed
- Maintenance
- Plumbing
- HVAC
- Dental care
5d
Civil Utility Foreman
New Elevation Civil Construction —Metro Vancouver Regional District, BC
- $45–$55 an hour
- Overtime
- Supervising experience
- First Aid Certification
- Construction
- Store discount
- Dental care
Quick apply
Senior Property Manager
Pinnacle International —Vancouver, BC
- From $120,000 a year
- Full-time
- Sales
- In-person
- Dental care
- Paid time off
Quick apply
Director of Engineering
Terminal City Club —Vancouver, BC
- $120,000–$140,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Disability insurance
- Dental care
Quick apply
Regional Accounts Manager
Raute Canada Ltd —Delta, BC
- $100,000–$115,000 a year
- Full-time
- Hybrid work
- Up to 50% travel
- Sales
- Presentation skills
- Disability insurance
- Dental care
Electrical/Lighting - Project Coordinator/Manager
Confidential —Burnaby, BC
- $65,000–$85,000 a year
- Full-time
- Customer service
- English
- Organizational skills
- Profit sharing
- Wellness program
Quick apply
Lead Certified Dental Assistant/Clinical Manager
Peak Dental Arts —North Vancouver, BC
- From $40 an hour
- Weekends as needed
- Travel
- In-person
- Leadership
- Dental care
- Paid time off
Quick apply
4d
Human Resources Manager
Crown Packaging —Richmond, BC
- $100,000–$120,000 a year
- Full-time
- Microsoft Excel
- Analysis skills
- Bachelor's
- Dental care
- Employee assistance program
Quick apply
VSTO Developer (Office COM Add-ins)
BLUE BYTE SYSTEMS INC. —Vancouver, BC
- $75,000–$100,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Relocation assistance
- Dental care
Quick apply
5d
Senior Sales Executive & Team Lead
Dreamcast Design & Production - Concrete Manufacturing —Richmond, BC
- $80,000–$120,000 a year
- Full-time
- Sales
- Customer service
- English
- Dental care
- Paid time off
Quick apply
Inside Sales Representative
Jastram Engineering Ltd. —North Vancouver, BC
- $60,000–$80,000 a year
- Full-time
- Sales
- Customer service
- ERP systems
- Dental care
- Paid time off
Quick apply
Trade Supervisor, Electrical (Afternoon Shift)
Seaspan Vancouver Shipyards —North Vancouver, BC
- $115,000–$127,000 a year
- Full-time
- Supervising experience
- Construction
- In-person
- Wellness program
- Disability insurance
Quick apply
13d
Senior Dam Safety Engineer
Klohn Crippen Berger —British Columbia
- $120,000–$180,000 a year
- Immediate opening
- Hybrid work
- Civil engineering
- Writing skills
- Engineering
Quick apply
Senior Director, Bargaining & Member Services
UFCW1518 —New Westminster, BC
- $128,500–$142,500 a year
- Full-time
- Microsoft Office
- Bachelor's
- Travel
- Dental care
- Paid time off
Quick apply
Site Superintendent
O|M - OrrMoniz Projects Corp. —Vancouver, BC
- $110,000–$150,000 a year
- Full-time
- Supervising experience
- Construction
- In-person
- Dental care
- Paid time off
Quick apply
Development Marketing Manager
Pinnacle International Developments —Vancouver, BC
- From $125,000 a year
- Full-time
- Sales
- Marketing
- Project management
- Wellness program
- Dental care
Quick apply
Construction Safety Officer
Hi-Beam Contractors Ltd —Vancouver, BC
- $30–$32 an hour
- Full-time
- First Aid Certification
- Construction
- In-person
Quick apply

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technical customer support, team lead jobs near vancouver, bc

Customer Success Manager

TelemetryTV
Vancouver, BC

Apply Now

Job details

Full-time
$60,000–$80,000 a year
11 days ago

Qualifications

Customer service
English
Bachelor's
Customer support
Account management
Communication skills

Full job description

Customer Success Manager

About Us

TelemetryOS is a SaaS platform that turns screens into smart, connected experiences; from digital menu boards and wayfinding kiosks to interactive displays and real-time dashboards. Our platform connects to sensors, live data feeds, and real-world events so screens respond intelligently to what's happening around them. With AI-native development tools, teams can build and launch custom screen applications faster and more cost-effectively than ever before, all managed from a single platform across any number of locations.

Location: Vancouver, BC (Hybrid) close to Olympic Village (False Creek)

Our Culture

We embrace a startup mindset: agile, communicative, and collaborative. You'll learn fast, and have your voice heard. We move quickly, learn from mistakes, and genuinely enjoy working together.

Your Role

We're hiring a Customer Success Manager who leads with support. This role is the frontline of the customer experience: you're the first person customers hear from when something goes wrong, and the reason they stay when their renewal comes around.

You'll own a portfolio of accounts from onboarding through renewal, but day-to-day, your priority is making sure customers get fast, clear, and professional responses to their questions and issues. You're someone who already uses AI tools to work smarter, takes pride in well-written communication, and genuinely enjoys talking to customers.If you're energized by solving problems, keeping inboxes clean, and building relationships, this role was written for you.

What You'll Do

Customer Support

Respond to inbound support tickets and troubleshooting inquiries via Intercom promptly and professionally, treating response time as a key metric you own.
Troubleshoot technical issues with customers over email and on live calls, walking them through problems clearly and confidently.
Train and maintain Fin, Intercom's AI agent, to handle first-level support accurately: writing resolution content, reviewing AI performance, and continuously improving the knowledge base.
Identify documentation gaps and build guides, troubleshooting flows, and training resources to reduce repeat tickets.

Account Management

Own a portfolio of accounts with a proactive approach: regular check-ins, health scoring, milestone reviews, and structured quarterly business reveiws.
Guide customers through a defined success path from onboarding to full adoption, catching risk signals before they become churn.
Assist with contract drafting and manage customer renewals from first conversation through signature.
Track all account activity, pipeline health, and renewal forecasts.

Technical Troubleshooting

Build genuine product depth across the TelemetryOS platform so you can diagnose issues with confidence, not just escalate them.
Understand the full customer onboarding stack.

What You Bring

Experience in customer support, customer success, or account management.
Comfortable on customer calls, you can walk someone through a technical issue without making it feel technical.
Strong written communication skills: clear, warm, and professional without being stiff.
A proactive approach to relationships. You follow up before customers have to ask twice.
Genuine curiosity about AI tools. You've already started using them and want to go further.
Familiarity with Intercom or similar support platforms is a plus; CRM experience (Pipedrive or similar) is a bonus.
A university or college degree is a plus, but not required.
Past experience working in the customer service or hospitality industry a plus.

Company Perks

Health and benefits
Casual dress code
Hybrid (Minimum of 3 work from office days)

Pay: CA$60,000 – CA$80,000 per year commensurate with experience.

Pay: $60,000.00-$80,000.00 per year

Benefits:

Casual dress
Company events
Dental care
Discounted or free food
Extended health care
Paid time off
Vision care
Work from home

Work Location: In person

Apply Now

Refine Your Search

technical customer support, team lead jobs in vancouver, bc

Customer Success Manager

Red Seal Lead Carpenter

Senior Director, Event Technology I - Vancouver

Maintenance Manager

Civil Utility Foreman

Senior Property Manager

Director of Engineering

Regional Accounts Manager

Electrical/Lighting - Project Coordinator/Manager

Lead Certified Dental Assistant/Clinical Manager

Human Resources Manager

VSTO Developer (Office COM Add-ins)

Senior Sales Executive & Team Lead

Inside Sales Representative

Trade Supervisor, Electrical (Afternoon Shift)

Senior Dam Safety Engineer

Senior Director, Bargaining & Member Services

Site Superintendent

Development Marketing Manager

Construction Safety Officer

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