Vancouver, Bc Weekend technical support remote Jobs – 63 Openings This Week

Product Support Specialist II
IBC Technologies Inc. —Burnaby, BC
- $64,000–$74,000 a year
- Full-time
- Hybrid work
- CRM software
- Microsoft Office
- Plumbing
- Paid time off
10d
Product Support Specialist II
IBC Technologies —Burnaby, BC
- $64,000–$74,000 a year
- Full-time
- Hybrid work
- CRM software
- Microsoft Office
- Plumbing
- Paid time off
10d
Support Specialist I
Brex —Vancouver, BC
- $23–$25 an hour
- Overtime
- Bachelor's
- Mentoring
- AI
Quick apply
Microsoft Word & Excel Instructor – Temporary Contract
Brighton College —Burnaby, BC
- $35–$40 an hour
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Presentation skills
Quick apply
23h
Customer Support Specialist
ecobee Technologies ULC —Vancouver, BC
- $23.07 an hour
- Weekends as needed
- Hospitality
- Spanish
- Communication skills
- Disability insurance
- Dental care
Quick apply
Behavioral Consultant
CBI Consultants —Burnaby, BC
- $65,149.11–$79,801.61 a year
- Weekends as needed
- Hybrid work
- Experience working with individuals with developmental disabilities
- Applied behaviour analysis
- Experience working with individuals with disabilities
- Wellness program
- Mileage reimbursement
Quick apply
Automation Manager
CAN ASA-Jones Lang LaSalle Real Estate Services, Inc. —Delta, BC
- $93,000–$110,000 a year
- Weekends as needed
- English
- Continuous improvement
- Mentoring
Quick apply
Automation Manager
CAN ASA-Jones Lang LaSalle Real Estate Services, Inc. —Burnaby, BC
- $93,000–$110,000 a year
- Weekends as needed
- English
- Continuous improvement
- Mentoring
Quick apply
14d
Automation Manager
JLL —Delta, BC
- $93,000–$110,000 a year
- Weekends as needed
- English
- Continuous improvement
- Mentoring
Head Chef
CMH Heli-Skiing —British Columbia
- $62,000–$68,000 a year
- Weekends as needed
- Casual dining restaurant
- Inventory management
- Customer service
- Dental care
Sales Manager
Sonora Resort —Richmond, BC
- $70,000–$75,000 a year
- Weekends as needed
- Hybrid work
- CRM software
- Customer service
- English
- Dental care
- Work from home
Quick apply
IT Specialist – Terminal Automation Support
Parkland —Burnaby, BC
- Overtime
- Computer Science
- Engineering
- Maintenance
Quick apply
Field Technician Support
1Valet —Vancouver, BC
- $60,000–$80,000 a year
- Weekends as needed
- Computer Science
- Engineering
- English
- Paid time off
- Work from home
Quick apply
Senior IT Technician
Vancouver Aquarium —Vancouver, BC
- $36–$46 an hour
- Weekends as needed
- Writing skills
- Maintenance
- Windows
Quick apply
Junior Field Engineer (Temporary - 6 Months)
Knight Piesold Consulting —Vancouver, BC
- $6,000–$7,000 a month
- Temporary
- Microsoft Word
- Civil engineering
- Microsoft Outlook
Pool Service Worker
City of New Westminster —New Westminster, BC
- $29.25–$34.23 an hour
- Part-time
- Hybrid work
- Carpentry
- Sanitation
- High school diploma or GED
Junior Environmental Technologist
Stantec —Burnaby, BC
- $51,200–$71,700 a year
- Temporary
- Microsoft Office
- Travel
- Communication skills
- Wellness program
- Employee stock purchase plan
Intermediate Environmental Monitor / Coordinator
Connexa Group —Vancouver, BC
- Weekends as needed
- Remote
- Bachelor's
- Driving
- Quality Control
Quick apply
Parks & Recreation Maintenance Worker
City of New Westminster —New Westminster, BC
- $30.02–$35.21 an hour
- Part-time
- Hybrid work
- Carpentry
- CPR Certification
- Heavy lifting
Environmental Project Management Specialist – Habitat Offsetting (6 Month Term)
Vancouver Fraser Port Authority —Vancouver, BC
- $62.94 an hour
- Temporary
- Hybrid work
- PMP
- Research
- Bachelor's
- Paid time off

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weekend technical support remote jobs near vancouver, bc

Product Support Specialist II

IBC Technologies Inc. -
Burnaby, BC

Apply Now

Job details

Permanent | Full-time
$64,000–$74,000 a year
10 days ago

Qualifications

CRM software
Boiler
Microsoft Office
Plumbing
Client services
HVAC
Heat pump installation
Customer service orientation
Customer support
Communication skills
Mechanical knowledge
Help desk

Full job description

Are you fueled by the thrill of solving problems and the satisfaction of turning customers' worries into smiles? We have an opportunity for you to do just that! As a Technical Support Specialist at our company, you will be a crucial part of our mission to deliver outstanding technical support to both commercial and residential clients.

Harness your technical prowess in a hybrid role that offers flexibility without missing out on the in-person engagements that so many of us thrive on. You'll find yourself diving into the diverse challenges of diagnostics and resolutions for an array of post-sale issues. Your playground will include boiler installation and service, heat pumps, tankless water heaters, air handlers, heat exchangers, and parts replacement.

Take your passion for problem-solving to the next level and join our team to make a tangible difference in the day-to-day lives of our customers. Your skill, dedication, and customer-oriented approach will be the beacon that guides our customers from their heating concerns to solutions. Don't miss this opportunity to turn your passion into a rewarding career!

Position Summary

The Product Support Specialist II provides technical support for commercial and residential customers and contractors. The role will be hybrid with a mix of in-office work and work from home, offering diagnostics and resolutions for a range of post-sale issues, including but not limited to boiler installation and service, heat pumps, tankless water heaters, air handlers, heat exchangers, and parts replacement.

This role is best suited for canddiates with hands-on experience in HVAC, boilers, hydronics, plumbing, or mechanical systems troubleshooting who enjoys supporting contractors and customers.

This role will support the IBC Canada business site, based in Burnaby, Canada.

Schedule: Monday to Friday, 8 am to 4:30 pm. May occasionally require weekends and holidays.

Work Arrangement: Work from home days available after completing training.

Reporting to: Manager, Customer Experience

Essential Functions

Provide verbal and written technical assistance to customers with service, installation, repair and general product questions.
Identify problems, troubleshoot errors, and explain and help initiate the repairs process via phone and email.
Support customers in the interpretation of warranty information.
Arrange for malfunctioning or defective items to be returned for repair or replacement.
Track requests, troubleshoot problems, assess parts or spare inventory, document resolutions, and determine warranty eligibility on CRM.
Drafting process documents and troubleshooting guides.
Ensure full resolution and conclusion of tickets.
Performs other duties as assigned.

Qualifications

Knowledge, Skills, & Abilities:

Excellent customer service skills.
Mechanically inclined.
Excellent verbal and written communication skills.
Meticulous in nature, with a strong focus on accuracy.
Advanced proficiency in CRM.
Working proficiency in MS Office Suites.
Demonstrated ability to work well with others in a matrix team environment.
Ability to see cases and tickets through to their conclusion.
Demonstrated ownership.
Ability to manage time on tickets efficiently.
Ability to read, write, and comprehend technical instructions, short correspondence, technical documentation and memos.
Excellent problem-solving skills for technical products.

Work Experience:

Expereince working with mechanical products.
Prior experience providing remote technical support and customer service.
Prior experience maintaining extensive customer records on CRM.

Pay: $64,000.00-$74,000.00 per year

Benefits:

Extended health care
On-site parking
Paid time off

Work Location: Hybrid remote in Burnaby, BC

Apply Now

Refine Your Search

weekend technical support remote jobs in vancouver, bc

Product Support Specialist II

Product Support Specialist II

Support Specialist I

Microsoft Word & Excel Instructor – Temporary Contract

Customer Support Specialist

Behavioral Consultant

Automation Manager

Automation Manager

Automation Manager

Head Chef

Sales Manager

IT Specialist – Terminal Automation Support

Field Technician Support

Senior IT Technician

Junior Field Engineer (Temporary - 6 Months)

Pool Service Worker

Junior Environmental Technologist

Intermediate Environmental Monitor / Coordinator

Parks & Recreation Maintenance Worker

Environmental Project Management Specialist – Habitat Offsetting (6 Month Term)

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