vancouver bc guest service agent in hotel Jobs – 33 Openings This Week

Guest Service Agent
Sandman Hotel Group —Vancouver, BC
- $24.00–$26.10 an hour
- Part-time
- Customer service
- Hotel
- Accounting
- Dental care
- Employee assistance program
Quick apply
13d
Guest Services Agent
Marriott International, Inc —Vancouver, BC
- $25.48–$31.85 an hour
- Full-time
- No experience needed
- Hotel
- High school diploma or GED
Front Office Agent
PETERSON GROUP PROPERTI —Vancouver, BC
- $28 an hour
- Weekends as needed
- Microsoft Word
- Customer service
- Hotel
Quick apply
Assistant Front Office Manager
The Westin Wall Centre, Vancouver Airport —Richmond, BC
- $72,500 a year
- Full-time
- English
- Microsoft Office
- Hotel
- Store discount
- Dental care
Quick apply
Maintenance Technician - Sen̓áḵw
Fitzrovia Real Estate —Vancouver, BC
- $27.85 an hour
- Full-time
- Carpentry
- Customer service
- Maintenance
- Dental care
- Paid time off
Quick apply
Sales Manager (Temporary 13 months) - Civic Hotel
Civic Hotel —Surrey, BC
- $68,000–$73,000 a year
- Full-time
- Hospitality
- Sales
- Customer service
- Dental care
1d
Royal Service Agent, Part-Time
FAIRMONT —Vancouver, BC
- $33.44 an hour
- Part-time
- Customer service
- English
- Windows
- Commuter benefits
- Dental care
Quick apply
Seasonal Front Desk Agent - Full Time
FAIRMONT —Vancouver, BC
- $26.99–$33.74 an hour
- Weekends as needed
- Hospitality
- English
- Microsoft Office
Quick apply
7d
Front Office Agent-RRCR
Great Canadian —Richmond, BC
- $22.15–$26.06 an hour
- Weekends as needed
- Microsoft Office
- Hotel
- Front desk
7d
Guest Services Agent - Part Time
Onni Property Management Services Ltd —Steveston, BC
- $22–$23 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Dental care
- Vision care
Quick apply
2d
Spa Reception Agent (Part Time)
Hyatt Vancouver Downtown Alberni —Vancouver, BC
- $30.25 an hour
- Part-time
- Hospitality
- Customer service
- Hotel
- Tuition reimbursement
Front Desk Agent
Viaggio Hospitality Group —Vancouver, BC
- $19–$23 an hour
- Part-time
- Serving
- Customer service
- Hotel
- Dental care
- Vision care
Quick apply
7d
Guest Services Manager (Full-time) - Coast Tsawaassen Inn
Coast Tsawwassen Inn —Delta, BC
- $52,000–$58,000 a year
- Full-time
- Hospitality
- Customer service
- Hotel
- Flexible schedule
Wine Store Associate
Sheraton Vancouver Wall Centre Hotel —Vancouver, BC
- $22.65–$25.20 an hour
- Weekends as needed
- Customer service
- Microsoft Office
- Hotel
- Dental care
- Vision care
Quick apply
Pacific Club Lounge Attendant
Pan Pacific Vancouver —Vancouver, BC
- $21.91 an hour
- Part-time
- Serving
- Bar
- English
Quick apply
Reservations Agent
Onni Seymour Street Development LP —Vancouver, BC
- $58,000 a year
- Full-time
- Customer service
- English
- Databases
- Employee assistance program
Quick apply
Night Auditor – 12-Month Contract (Maternity Leave Coverage)
Seaside Hotel Vancouver —North Vancouver, BC
- Up to $33.66 an hour
- Weekends as needed
- Microsoft Word
- Hospitality
- Microsoft Excel
- Store discount
- Dental care
Quick apply
18h
Duty Manager
Onni Seymour Street Development LP —Vancouver, BC
- $56,000–$60,000 a year
- Weekends as needed
- Hotel
- High school diploma or GED
- Bachelor's
- Dental care
- Vision care
Quick apply
Education & Adventure Programs Sales Coordinator
Grouse Mountain Resort —North Vancouver, BC
- $20–$25 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Dental care
- Employee assistance program
Quick apply

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Front Desk Agent - Relocate to Waterton, Alberta (Seasonal)
Bayshore Inn and Spa —Ontario
Greet guests with a smile and answer their questions as required. Ensure front desk is stocked with any items guests may require before housekeeping leaves for…
$18 an hour
Quick apply
Guest Service Agent - Part Time
Courtyard by Marriott - Sunray hotels —Oshawa, ON
Maintain knowledge of local attractions and events to assist guests with recommendations. Handle phone calls and reservations using hotel phone systems with…
From $20.02 an hour
Quick apply

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Guest Service Agent

Sandman Hotel Group -
Vancouver, BC

Quick apply

Job details

Part-time
$24.00–$26.10 an hour
13 days ago

Qualifications

Customer service
Accounting
Front desk
Clerical experience
Negotiation
Hotel experience
Time management

Full job description

Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.

First impressions count, right? We think so too! The Guest Service Agent is the face of our hotels. You're a people-pleaser who loves to go above and beyond to exceed the needs of our guests. You'll wear many hats-from meeter and greeter to problem-defeater. At Sandman Hotel Group, we recognize this vital role with a competitive compensation package and flexible schedule. We're also pleased to encourage personal development and real career growth, which means the sky's the limit. We know you'd love to hear about our perks-incredible team rates and discounts at all 7 of our restaurant brands is just the beginning! With over 60 hotels (and growing!) there has never been a more exciting time to join our team.

JOB REQUIREMENTS:

Completion of a two-year apprenticeship program in front desk operations or hotel management preferred
1 year of experience as a Hotel Front Desk Clerk Preferred
Experience in all aspects of customer service and people management
Strong working knowledge of accounting practices and principles
Ability to analyze and interpret the needs of clients and offer the appropriate options, solutions, and resolutions required
Exceptional conflict resolution, negotiation, and objection handling skills
Able to effectively communicate both verbally and in writing
High level of proficiency Opera/Opera Cloud

DUTIES:

To provide a warm, welcoming and friendly environment
Responsible for checking guests in and out of the Hotel.
Luggage assistance
Issues room keys, pamphlets, discount cards, etc.
Answers various questions from guests and arranges transportation for guests.
Respond to telephone, e-mail, and in-person inquiries from clients, business partners, and other parties.
Book telephone reservations
Computes bills, collects payment and makes change for guests.
Count and verify cash, shift activity, keys, gift certificates, and wireless internet cards with departing shift.
Print updated in-house, arrival, departure, and room status reports every two hours
Check all unresolved departures.
Ensure front desk is stocked with any items guests may require before housekeeping leaves for the day.
Write all wake-up call requests on specified form and enter on switchboard.
Complete welcome calls.
Clean and tidy front desk area.
Refer all inquiries to the appropriate individuals, divisions, or departments across the organization.
As a front-line worker, present a positive and professional image of the organization to all visitors, suppliers, inquiries, and other interactions.
Provide information to staff and/or clients about special activities.
Observe and report any security issues to the Manager.

APPLICABLE SKILLS:

Excellent customer relations.
Must have time-management skills.
Adaptable to change and be able to handle multiple priorities under pressure.
Eager and focused to exceed guest expectations.

We believe that by taking care of our team members, we create a positive atmosphere that benefits both our team members and guests. We want you to love coming to work and also find that working with Northland has a positive influence on your life outside of work.
PERKS

Rewards & Recognition
Discounted Hotel Stays for Team Members and Family & Friends rates too!
25% discount at our restaurants for up to 6 people
Discounted Passes/Lift tickets at Grouse Mountain and Revelstoke Mountain Resort
Ongoing Employee events, incentives & recognition
Growth Opportunities- Career Advancement starts from Within
Dedicated Training Program
Employee Assistance Program (EAP)- Free mental Health Support, Legal & Financial Counselling
Refer a friend or family and earn money!
Group Life Insurance, Extended Health, Dental, Vision Care!
Complimentary Stays
RRSP Matching
Milestone Rewards
Tuition Credit Program

SUMMATION:
Submission of resume does not guarantee an interview or an actual transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required. You must be legally entitled to work in Canada to apply as the employer does not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker. Applications will not be accepted via email or in person. We thank all applicants for their interest in Career opportunities with The Sandman Hotel Group, however, only those applicants we wish to interview will receive a reply to their application.**
**ABSOLUTELY NO PHONE CALLS PLEASE**
Sandman Hotel Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Sandman Hotel Group does not discriminate on the basis of disability, veteran status or any other basis protected under federal, provincial or local laws. Sandman Hotel Grouptakes seriously its obligations under the Human Rights Code.

At Northland Properties, we are committed to building a network of talented professionals who can help to provide exceptional hospitality experiences. As an equal opportunity employer, we are constantly seeking motivated and enthusiastic individuals to join us in various fields, including Construction, Finance, IT, HR, Marketing, and Support Center. To join our dedicated team and be a part of our thriving hospitality community, explore the exciting career opportunities available at https://northland.ca/careers/.

Quick apply

Refine Your Search

guest service agent in hotel jobs in vancouver bc

Guest Service Agent

Guest Services Agent

Front Office Agent

Assistant Front Office Manager

Maintenance Technician - Sen̓áḵw

Sales Manager (Temporary 13 months) - Civic Hotel

Royal Service Agent, Part-Time

Seasonal Front Desk Agent - Full Time

Front Office Agent-RRCR

Guest Services Agent - Part Time

Spa Reception Agent (Part Time)

Front Desk Agent

Guest Services Manager (Full-time) - Coast Tsawaassen Inn

Wine Store Associate

Pacific Club Lounge Attendant

Reservations Agent

Night Auditor – 12-Month Contract (Maternity Leave Coverage)

Duty Manager

Education & Adventure Programs Sales Coordinator

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