Vaughan, On Bilingual call center representative Jobs – 12 Openings This Week

Bilingual Pension Customer Service Representative
Telus Health —Toronto, ON
- $45,000–$60,000 a year
- Full-time
- Bilingual
- Microsoft Word
- Microsoft Excel
Customer Support Representative - Part-time (12-month contract)
Nelson Education LTD —Toronto, ON
- $23 an hour
- Overtime
- Hybrid work
- Bilingual
- Customer service
- Salesforce
- Employee assistance program
Quick apply
Customer Support Representative (12-month Contract)
Nelson Education LTD —Toronto, ON
- $45,000 a year
- Overtime
- Hybrid work
- Bilingual
- Customer service
- Salesforce
- Employee assistance program
Quick apply
Bilingual Customer Service Representative
Passport Health —Toronto, ON
- $19 an hour
- Part-time
- Bilingual
- Google Suite
- Sales
Quick apply
6d
Bilingual Customer Service Representative
Tire Discounter Group Inc. —Etobicoke, ON
- $55,000–$60,000 a year
- Full-time
- Hybrid work
- Bilingual
- Microsoft Word
- Microsoft Excel
- Dental care
- Paid time off
Quick apply
2d
Bilingual Spanish Call Center Representative (Collections)
Propel Holdings Inc —Toronto, ON
- $18.00–$18.50 an hour
- Remote
- Bilingual
- Spanish
- Customer service
- Dental care
Customer Service Representative
Support Services Group —Toronto, ON
- $19.35 an hour
- Temporary
- Bilingual
- CRM software
- Customer service
Quick apply
12d
Bilingual Customer CARE Representative
The Lincoln Electric Company —Toronto, ON
- $38,799–$48,499 a year
- Full-time
- Bilingual
- Microsoft Word
- Microsoft Excel
4d
French Bilingual – Evergreen Posting
Foresters Financial Services, Inc. —Toronto, ON
- Full-time
- Hybrid work
- Bilingual
- Customer service
- English

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Customer Support Representative - Part-time (12-month contract)
Nelson Education LTD —Toronto, ON
Demonstrate a thorough and current understanding of the Edwin product, policies, and procedures, ensuring customers receive accurate and consistent information…
$23 an hour
Quick apply
Customer Support Representative (12-month Contract)
Nelson Education LTD —Toronto, ON
We commit to holding ourselves accountable by creating measurable short and long-term goals that place equity, diversity, and inclusion at the core of what we…
$45,000 a year
Quick apply

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Bilingual Customer Service Representative (English/French)
Snap-on Tools of Canada Co. —Newmarket, ON
The overall responsibilities of the position include: ensuring that all customer issues and marketing requests are resolved and expedited in a timely manner,…
$50,000–$55,000 a year
Quick apply
Bilingual (EN/FR) Partner Support Representative
LendCare —Pickering, ON
Address Partner inquiries and requests via inbound calls and emails with prompt and effective responses. Internal development training programs and platforms…
From $20.10 an hour
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Bilingual Pension Customer Service Representative

Telus Health -
Toronto, ON

Apply Now

Job details

Full-time
$45,000–$60,000 a year

Qualifications

Bilingual
Microsoft Word
French
Microsoft Excel
Customer service
Call center
English
Databases
Organizational skills
College diploma
Leadership
Communication skills

Full job description

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

Join our team

TELUS Health Retirement Consulting brings 60 years of experience and innovative thought leadership to pension & savings, actuarial, compensation and overall financial well-being consulting and outsourcing. Our purpose is to improve financial outcomes for individuals while managing costs and risks for organizations by leveraging specialized knowledge, experience, technology and data. We are also one of the largest pension plan administrators in Canada, serving over five million plan participants. We are a diverse organization with unparalleled capabilities for our clients and their people.

Here’s the impact you’ll make and what we’ll accomplish together

You will become part of a collaborative and expanding team dedicated to facilitating the administration of pension plan windups for companies facing insolvency or bankruptcy. This dynamic group comprises administrators, actuaries, legal professionals, and investment consultants. The role offers a unique opportunity to develop expertise within a highly specialized area of pension plan administration.clients.

Here’s how

You will support the team’s success by consistently providing professional, high-quality service to plan members via telephone.

What you’ll do

Address routine inquiries and requests from plan members (inbound and outbound calls).
Utilize membership databases and internal software systems (e.g., Harmony).
Review membership data using custodian databases.
Conduct research to respond accurately to member questions concerning their pension plans.
Process information submitted by plan members through internal databases and information systems.
Assist senior teammates with plan member searches.
Participate in special projects as needed.
Follow directions from and provide support to senior team members.
Attend internal training sessions to expand industry knowledge and stay informed about trends.
Uphold quality control and service standards in every transaction.
Observe internal risk management policies.

You have

Strong communication and organizational skills.
Outstanding customer focus complemented by a high level of professionalism.
Capability to work independently.
Fluency in French and English is required

What you bring

Dedicated team contributor, who demonstrates initiative and autonomy.
Effective collaborator within a team environment.
Proactive problem-solver committed to continuous improvement of processes and outcomes.

Nice to haves

College diploma in a related discipline is an asset.
Experience with Defined Benefit (DB) or Defined Contribution (DC) pension plans is advantageous.
Background in call centers.
Proficiency in Microsoft Excel and Word, along with confidence in database operations.
Previous experience in a call centre or customer service setting.
Familiarity with pension administration systems or databases.
Experience with Amazon Connect

Salary Range: $45,000 - $60,000

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise.

TELUS Health offers rewarding benefits, which may vary per job function, such as:

Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
Flexibility to work in-office, virtually or a combination of both
Generous company matched pension
Opportunity to give back to communities in which we work, live and serve
Career growth and learning & development opportunities to develop your skills
And much more…

Job Type: This is for a current vacancy

Advanced knowledge of English is required because you will most of the time interact in English with external parties (clients, suppliers, candidates, external partners, etc.); interact in English with internal parties (colleagues, internal partners, stakeholders, etc.); and work with IT tools whose interface is only accessible in English as part of this position's main responsibilities given its national scope.

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.

Apply Now

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bilingual call center representative jobs in vaughan, on

Bilingual Pension Customer Service Representative

Customer Support Representative - Part-time (12-month contract)

Customer Support Representative (12-month Contract)

Bilingual Customer Service Representative

Bilingual Customer Service Representative

Bilingual Spanish Call Center Representative (Collections)

Customer Service Representative

Bilingual Customer CARE Representative

French Bilingual – Evergreen Posting

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