Ville De Québec Qc Technical support specialist Jobs – 24 Openings This Week

Technical Onboarding Specialist (MXDR)
GoSecure —Quebec City, QC
- Full-time
- Bilingual
- Computer Science
- PMP
- Designated paid holidays
- Disability insurance
Quick apply
10d
IT Support Specialist
Eddyfi Technologies —Quebec City, QC
- Full-time
- Hybrid work
- Bilingual
- Azure
- Computer Science
Quick apply
IT Helpdesk Specialist
Coveo —Quebec City, QC
- Customer service
- Windows
- Communication skills
Quick apply
4d
IT Technical Advisor Specialist - Contact Center Solutions (CCaaS)
Intact —Quebec City, QC
- Full-time
- Hybrid work
- Bilingual
- Azure
- Computer Science
- Employee stock purchase plan
Application Specialist, Automation and Industrial Networking
Siemens —Quebec City, QC
- $90,000–$130,000 a year
- Full-time
- Hybrid work
- Bilingual
- Computer Science
- Sales
- Profit sharing
Technical Field Sales Specialist - New Brunswick, Quebec City
Henkel —Quebec City, QC
- $80,000–$100,000 a year
- Full-time
- Microsoft Powerpoint
- Bilingual
- Microsoft Excel
- Employee stock purchase plan
- Designated paid holidays
Quick apply
Implementation Specialist
Solutions Petal Inc. —Quebec City, QC
- Full-time
- Hybrid work
- Bilingual
- English
- Project management
- Flexible schedule
Quick apply
1d
Desktop Support Specialist
Info-Ways —Quebec City, QC
- Contract
Quick apply
Network Troubleshooting Specialist // Spécialiste en dépannage de réseaux
Keywords Studios —Quebec City, QC
- Monday to Friday
- Remote
- English
- Computer networking
- Computer skills
Quick apply
5d
Application Specialist - Quebec
InnovMetric Software Inc. —Quebec City, QC
- Full-time
- Bilingual
- CAD
- Engineering
- Work from home
- Flexible schedule
Conseiller (ère) en ventes techniques / Technical Sales Specialist
Hitachi Rail —Quebec City, QC
- Full-time
- Hybrid work
- Bilingual
- Schematics
- Maintenance
- Wellness program
- Disability insurance
10d
Full-Stack Application Developer (Kotlin-Java/React)
Equisoft —Quebec City, QC
- Full-time
- Hybrid work
- Azure
- DevOps
- Engineering
- Dental care
- Employee assistance program
10d
Conseiller (ère) en ventes techniques / Technical Sales Specialist
Hitachi —Quebec City, QC
- Full-time
- Bilingual
- Schematics
- Maintenance
- Wellness program
- Disability insurance
11d
Stagiaire en Développement Cloud, Intern Cloud Developer
Autodesk —Quebec City, QC
- Full-time
- Hybrid work
- Computer Science
- DevOps
- Engineering
CRM Migration & Automation Specialist
FocalPoint Coaching Integrations, Inc. —Canada
- $45–$75 an hour
- Contract
- Remote
- Computer science
- Computer Science
- JavaScript
Quick apply
Solution Specialist, Hybrid Cloud
Compugen Inc —Canada
- $80,000–$120,000 a year
- Hybrid work
- Bilingual
- Azure
- Sales
5d

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technical support specialist jobs near ville de québec qc

Technical Onboarding Specialist (MXDR)

GoSecure -
Quebec City, QC

Quick apply

Job details

Full-time
10 days ago

Qualifications

Bilingual
French
CAPM
Computer Science
PMP
CCNA
English
Information security
Bachelor's
CompTIA Network+
Computer networking
Cybersecurity
Business
CompTIA Security+
Account management
Communication skills
Information Technology

Full job description

GoSecure is recognized as a leader and innovator in cybersecurity solutions. The company is the first and only to integrate an Endpoint and Network threat detection platform, Managed Detection and Response services, and Cloud/SaaS delivery. Together, these capabilities provide the most effective response to the increased sophistication of continuously evolving malware and malicious insiders that target people, processes and systems. With focus on innovation quality, integrity, and respect, GoSecure has become the trusted provider of cybersecurity products and services to organizations of all sizes, across all industries globally. To learn more, please visit: https://www.gosecure.net.

GoSecure offers a creative and challenging work environment, a competitive benefit package, and a great atmosphere to foster career growth. Come put your career on the leading-edge and bring your talents to a much sought-after high growth opportunity in technology- GoSecure!

GoSecure is an Equal Opportunity Employer committed to hiring a diverse work team (EEO/AA).

Summary

The Technical Onboarding Specialist works at the intersection of our clients and GoSecure’s specialized engineering and operations teams. This role is responsible for directing the structured, technical delivery of GoSecure's managed security services, ensuring that clients are successfully integrated into our MXDR stack (including SIEM, MDR, IDR, NGAV, and Vulnerability Management) smoothly and efficiently.

This position focuses heavily on the initial technical onboarding phase and complex service transitions. The ideal candidate acts as the critical bridge between the client's IT/security infrastructure and internal GoSecure teams (SIEM, SOC, SOC Infrastructure, and PMO) to ensure deployment alignment, clear technical communication, and a seamless transition into active monitoring.

Duties and responsibilities

Client Implementation & Coordination

Technical Onboarding Delivery: Coordinate the post-sales technical onboarding of new clients, leading them from kickoff through architecture discovery, agent deployment alignment, and active service validation.

Cross-Functional Alignment: Act as the primary technical coordination point between clients and internal teams to systematically track configuration dependencies, ingest requirements, and resolution of blockers.

Expectation & Scope Management: Manage client expectations regarding technical prerequisites, deployment timelines, and service activation milestones.

Strategic Partnerships: Collaborate with Account Managers and Finance to define service activation parameters, verify contract deliverables, and ensure accurate billing triggers upon successful onboarding.

Process Architecture & Project Delivery

Deployment Tracking: Develop and maintain structured implementation plans, configuration tracking logs, risk registries, and technical status reports.

Adoption & Best Practices: Support initial service deployments and actively guide client IT teams in adhering to GoSecure deployment best practices for maximum visibility.

Continuous Optimization

Metrics & Reporting: Track implementation velocity, time-to-value indicators, and initial customer satisfaction metrics.

Process Engineering: Identify bottlenecks in the ingestion and deployment pipelines; collaborate with engineering to improve internal automation, documentation, and delivery quality.

Qualifications

Relevant Experience: Minimum of two (2) years of experience in technical implementation, onboarding, technical account management, or technical project coordination within an IT or cybersecurity environment.

Education: Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field; or an equivalent combination of hands-on technical education and experience.

Language Skills: Superior verbal and written communication skills in both English and French are mandatory.

Technical Acumen: Strong foundational knowledge of information security, enterprise networking, IT infrastructure, or security software concepts (e.g., log collection, endpoint agents, cloud environments).

Execution Skills: Exceptional analytical, organizational, and prioritization skills with a proven ability to manage multiple complex client implementations simultaneously.

Core Certifications: CompTIA Security+, Network+, CCNA, or foundational cloud/cybersecurity certifications are highly valued. Standard project management methodologies or certifications (such as CAPM/PMP) are considered an asset but must be backed by a technical background.

Ideal Profile

The ideal candidate is a tech-savvy coordinator who thrives in structured environments but embraces the fast-paced realities of cybersecurity. You should be equally comfortable talking high-level timelines with client executives and discussing log routing or agent deployment dependencies with internal engineers.

This position requires a unique blend of sharp technical comprehension—allowing you to quickly master the operational dependencies of an MXDR stack—and exceptional interpersonal skills like active listening, diplomatic expectation management, and cross-team collaboration. Rigor, technical curiosity, and sound judgment are essential to ensuring a professional, consistent, and secure onboarding experience.

Why choose GoSecure as an employer?

3 weeks’ vacation, 5 personal days, paid bereavement days
13 paid holidays
Group insurance plan: health, dental, vision, disability, life, travel
Employee assistance program (Dialogue)
RRSP and matching employer contribution
Peer recognition program and other awards granted throughout the years
Company stock options
Discounts on a variety of merchants
Young and dynamic team always striving to improve

and much more!

Quick apply

Refine Your Search

technical support specialist jobs in ville de québec qc

Technical Onboarding Specialist (MXDR)

IT Support Specialist

IT Helpdesk Specialist

IT Technical Advisor Specialist - Contact Center Solutions (CCaaS)

Application Specialist, Automation and Industrial Networking

Technical Field Sales Specialist - New Brunswick, Quebec City

Implementation Specialist

Desktop Support Specialist

Network Troubleshooting Specialist // Spécialiste en dépannage de réseaux

Application Specialist - Quebec

Conseiller (ère) en ventes techniques / Technical Sales Specialist

Full-Stack Application Developer (Kotlin-Java/React)

Conseiller (ère) en ventes techniques / Technical Sales Specialist

Stagiaire en Développement Cloud, Intern Cloud Developer

CRM Migration & Automation Specialist

Solution Specialist, Hybrid Cloud

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