Waterloo, On Geography Jobs – 97 Openings This Week

Claim Investigation Analyst
Manulife —Waterloo, ON
- $43,875–$73,125 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Data analysis skills
- Disability insurance
- Dental care
1d
GEC - Networks Operations Manager
Grote Industries —Waterloo, ON
- $90,000–$120,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Oracle
- Dental care
- Paid time off
Quick apply
Experienced Retail Store Manager - Northern Ontario 16517309
Northern / NorthMart —Ontario
- $52,020–$77,520 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
Quick apply
Life Insurance Agent - LLQP License Required - Remote
Specialty Life Insurance —Ontario
- $40,000–$160,000 a year
- Full-time
- Remote
- Sales
- Customer service
- Retail sales
- Dental care
- Work from home
Quick apply
Store Manager - Northern Canada
Northern / NorthMart —Ontario
- $52,020–$77,520 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Sales
Department Manager, Food Services - Northern Canada
Northern / NorthMart —Ontario
- $48,450–$65,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
Department Manager, Grocery - Northern Canada
Northern / NorthMart —Ontario
- $48,450–$65,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
Department Manager, Convenience - Northern Canada
Northern / NorthMart —Ontario
- $48,450–$65,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Relocation assistance
Department Manager, General Merchandise - Northern Canada
Northern / NorthMart —Ontario
- $48,450–$65,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Relocation assistance
Department Manager, Produce - Northern Canada
Northern / NorthMart —Ontario
- $48,450–$65,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
Department Manager, Meat - Northern Canada
Northern / NorthMart —Ontario
- $48,450–$65,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
Associate Optometrist (Guelph, ON)
EssilorLuxottica —Guelph, ON
- Part-time
- Doctoral degree
- Communication skills
- Paid time off
Vice President of Marketing
Tangam Systems —Waterloo, ON
- $220,000–$260,000 a year
- Full-time
- Hybrid work
- Marketing
- Master's degree
- Business development
- Dental care
- Flextime
Client Relationship Executive
Manulife —Waterloo, ON
- $118,300–$168,300 a year
- Full-time
- Bilingual
- English
- Finance
- Profit sharing
- Disability insurance
7d
Investigation Analyst – Provider Risk
Manulife —Waterloo, ON
- $43,875–$73,125 a year
- Full-time
- Hybrid work
- Bilingual
- Microsoft Excel
- Data analysis skills
- Disability insurance
- Dental care
Content Producer - (Temporary - 6 months)
Co-operators General Insurance Company —Guelph, ON
- $60,574–$100,956 a year
- Temporary
- Hybrid work
- Bilingual
- English
- Disability insurance
- Dental care
Quick apply
Product Owner - Canada Retirement Products
Manulife —Waterloo, ON
- $85,300–$135,300 a year
- Full-time
- Analysis skills
- Product management
- APIs
- Disability insurance
- Dental care
Sales Associate
LensCrafters —Waterloo, ON
- $17.60–$21.47 an hour
- Sales
- Customer service
- High school diploma or GED
- Paid time off
3d
Partner Manager, Channel Partnerships (Success)
Jobber —Kitchener-Waterloo, ON
- $148,798 a year
- Full-time
- Hybrid work
- Sales
- Business development
- Travel
Grade 1-6 (Junior School) English, Social Studies, HomeForm (FT)
InnovOak School —Kitchener, ON
- Full-time
- English
- High school diploma or GED
- Education
Quick apply

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Claim Investigation Analyst

Manulife -
Waterloo, ON

Apply Now

Job details

Full-time
$43,875–$73,125 a year
1 day ago

Qualifications

Microsoft Excel
Data mining
Customer service
Certified Fraud Examiner
Data analysis skills
Presentation skills
Bachelor's
Organizational skills
Communication skills

Full job description

Manulife’s Customer Experience Investigation Services department, an industry leader in fraud prevention, is looking for a dynamic individual to join its team. This department is dedicated to preventing, detecting and investigating incidences of fraud and abuse against its benefit plans.

The Investigation Analyst, Investigation Services is responsible for applying Group Benefits knowledge, attention to detail, problem solving abilities, customer service, investigation and data analysis skills to identify, investigate and prevent fraud and abuse. Additionally, this role will support the Manager with projects and initiatives.

Position Responsibilities:

Perform risk-based data profiling and analysis to identify trends and outliers in various categories for further review and investigation
Lead and support audit programs; coordinating, assessing, and making decisions on investigations
Take initiative and lead investigations to successful conclusions including the preparation of criminal and regulatory complaints
Conduct interviews with plan members, providers of service and others
Create written audits and other correspondence to plan members, providers of service and others
Engages, interacts and consults with various internal contacts such as Customer Service, Legal, Client Relations, Medical Consultants, Regional Group Office and external stakeholders such as Health Practitioner Regulatory Bodies, Colleges and Associations, and Plan Sponsors
Lead, support and implement key investigative projects
Comfortable delivering effective presentations to new and existing clients
Travel is required for this role, including the ability to work outside of core working hours

Required Qualifications:

University degree or equivalent work experience

Preferred Qualifications:

Knowledge of Group Benefits
Knowledge of the Canadian healthcare environment, service delivery model and regulation
CFE designation is an asset
Knowledge of fraud and abuse risk, and techniques to manage risk
Strong research, problem solving and decision-making skills
Ability to manage contentious interactions with various stakeholders
Excellent oral communication (both phone and face to face) and written communication skills
Intermediate data analysis skills with expertise using Excel and other data mining software
Demonstrate investigation skills with attention to detail
Ability to be creative, critical and aggressive in managing audit and investigative activities
Organizational skills and the ability to manage multiple conflicting priorities

When you join our team:

We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.

#LI-HYBRID

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Referenced Salary Location

Waterloo, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$43,875.00 CAD - $73,125.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

Apply Now

Refine Your Search

geography jobs in waterloo, on

Claim Investigation Analyst

GEC - Networks Operations Manager

Experienced Retail Store Manager - Northern Ontario 16517309

Life Insurance Agent - LLQP License Required - Remote

Store Manager - Northern Canada

Department Manager, Food Services - Northern Canada

Department Manager, Grocery - Northern Canada

Department Manager, Convenience - Northern Canada

Department Manager, General Merchandise - Northern Canada

Department Manager, Produce - Northern Canada

Department Manager, Meat - Northern Canada

Associate Optometrist (Guelph, ON)

Vice President of Marketing

Client Relationship Executive

Investigation Analyst – Provider Risk

Content Producer - (Temporary - 6 months)

Product Owner - Canada Retirement Products

Sales Associate

Partner Manager, Channel Partnerships (Success)

Grade 1-6 (Junior School) English, Social Studies, HomeForm (FT)

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