Winnipeg, Mb Care access representative winnipeg Jobs – 31 Openings This Week

Care Access Representative - Winnipeg
CBI Home Health —Winnipeg, MB
- $37,050 a year
- Monday to Friday
- Hybrid work
- Customer service
- Microsoft Office
- High school diploma or GED
- Work from home
- Employee assistance program
Quick apply
Business Development Representative
MoveMobility —Winnipeg, MB
- From $65,000 a year
- Full-time
- Customer service
- English
- Research
- Disability insurance
- Dental care
Quick apply
3d
Sprinkler Sales Representative
Viking Fire Protection —Winnipeg, MB
- Full-time
- Microsoft Excel
- Customer service
- System design
- Designated paid holidays
Quick apply
Food & Beverage Supervisor - Northern Manitoba Camp Operations
Dexterra Remote Services —Winnipeg, MB
- $21 an hour
- Weekends as needed
- Customer service
- Hotel
- Food service
- Flexible schedule
Quick apply
12d
Food & Beverage Supervisor - Northern Manitoba Camp Operations
Dexterra —Winnipeg, MB
- From $21 an hour
- Weekends as needed
- Customer service
- Hotel
- Food service
- Flexible schedule
5d
Direct Support Professional - IJC Winnipeg
Initiatives For Just Communities Inc. —Winnipeg, MB
- $16.65–$18.26 an hour
- 8 hour shift
- Microsoft Office
- High school diploma or GED
- First Aid Certification
- Paid sick leave
Quick apply
6d
Accident Benefits Claims Representative - ll
Portage Mutual Insurance —Winnipeg, MB
- $64,000–$80,000 a year
- Full-time
- Hybrid work
- Nursing
- Microsoft Office
- In-person
- Tuition reimbursement
- Paid time off
Quick apply
2d
Claims Adjudicator
Manitoba Government —Winnipeg, MB
- $57,137–$66,725 a year
- Full-time
- Business
- Medical terminology
- Communication skills
Child Protection Specialist
Manitoba Government —Winnipeg, MB
- $66,139–$94,055 a year
- Full-time
- Bachelor's
- Case management
- Travel
Manager, Productivity Applications
Manitoba Government —Winnipeg, MB
- $97,365–$123,446 a year
- Full-time
- Computer Science
- Project management
- Budgeting
- Disability insurance
- Dental care
Resident Manager
Qualico Properties —Winnipeg, MB
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Store discount
- Wellness program
Quick apply
10d
Manager of Finance and Admin, DFOM/SOA - Level 9 (EMAPS)
University of Manitoba —Winnipeg, MB
- $44.49–$80.08 an hour
- Full-time
- Microsoft Office
- Finance
- Master's degree
Consultant, Network Technologies
Manitoba Government —Winnipeg, MB
- $84,825–$113,857 a year
- Full-time
- Computer Science
- Customer service
- Travel
- Disability insurance
- Dental care
Business and Performance Finance Analyst
Manitoba Government —Winnipeg, MB
- $83,123–$109,034 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
2d
Painter
Manitoba Government —Winnipeg, MB
- $60,209–$70,435 a year
- Full-time
- Communication skills
- Time management
- Disability insurance
- Dental care
Flood Damage Reduction Hydraulic Engineer
Manitoba Government —Winnipeg, MB
- $95,303–$124,732 a year
- Full-time
- Engineering
- Bachelor's
- Travel
- Disability insurance
- Dental care
Customer Service Representative (One-Year Contract Position) - Crown Autobody and Glass - West
Crown Auto Group —Winnipeg, MB
- Contract
- Customer service
- Microsoft Office
- High school diploma or GED
- Dental care
- Vision care
Quick apply
13d
Medical Equipment Technician
Manitoba Government —Winnipeg, MB
- $51,292–$62,262 a year
- Full-time
- Customer service
- Maintenance
- Forklift
3d
Customer Service Representative (One-Year Contract Position) - Crown Autobody and Glass - South
Crown Auto Group —Winnipeg, MB
- Contract
- Customer service
- Microsoft Office
- High school diploma or GED
- Dental care
- Vision care
Quick apply
13d
Customer Service Representative (One-Year Contract Position) - Crown Autobody and Glass - North
Crown Auto Group —Winnipeg, MB
- Contract
- Customer service
- Microsoft Office
- High school diploma or GED
- Dental care
- Vision care
Quick apply
13d

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Care Access Representative - Winnipeg

CBI Home Health -
Winnipeg, MB

Quick apply

Job details

Permanent
$37,050 a year

Qualifications

French
Customer service
Microsoft Office
High school diploma or GED
Organizational skills
Computer skills
Phone etiquette
Medical terminology
Communication skills
Time management

Full job description

Care Access Representative

CBI Home Health supports people at home and in the community. We are one of Canada’s leading specialized community services, home and integrated care providers, operating in more than 800 communities across the country. Our teams work together to deliver the right care at the right time, helping people live safely, independently, and with dignity. Learn more at cbihomehealth.ca (https://recruiting.ultipro.ca/CBI5000CBHIG/cbihomehealth.ca).

Because Your Care Matters.

CBI Home Health is looking to hire Care Access Representatives in Winnipeg.

Salary Rate: The salary pay rate for this position is $37,050 per year.

Vacancy Disclosure: This job posting is for a new vacancy.

Why CBI Home Health?
We’re committed to making a difference in people’s lives – and that starts with yours. You’ll enjoy a flexible schedule that allows you to achieve your goals at work and at home. As you care for others, CBI Home Health will care for you by providing the equipment, training and resources that you need to feel confident every day.

Our Total Rewards offerings include:

Reward and recognition programs, including earned-wage access through our partnership with ZayZoon.
Comprehensive Benefit and Retirement packages.
Employee discount and perk offerings with various partnerships, including Perkopolis, Telus, Rogers, Goodlife, etc.
Employee Assistance Program.
Paid orientation, training and development with opportunities to grow your career.

The Care Access Representative plays a vital role in delivering a seamless and positive experience for clients, families, and care providers by managing the scheduling of direct care staff (Personal Support Workers, Health Care Aides, and Nurses) within a high-volume contact center environment. In this dynamic role, representatives handle chats, inbound and outbound calls, data entry and intake, responding to scheduling requests, resolving issues, and ensuring continuity of care.

As the primary point of contact, the Care Access Representative must excel in problem-solving, communication, and multitasking to effectively coordinate care while balancing client needs and staff availability. By maintaining strong relationships with clients, families, care providers, and referral sources, they contribute to the delivery of high-quality, person-centered care.

What you will do

Efficient Scheduling: utilize scheduling software to optimize the assignment of care providers, ensuring client care plans are fulfilled promptly and accurately within a dynamic contact center setting.
KPI Achievement: Meet and exceed individual KPIs such as calls/chats per hour, quality assurance, and the successful scheduling of visits.
Stakeholder Communication: Maintain open lines of communication with clients, families, and care providers to ensure smooth scheduling processes. Address issues proactively and escalate when necessary.
Relationship Building: Cultivate and maintain positive relationships with care providers, clients, funders, and team members, considering individual needs in all decision-making processes.
Data Management: Accurately update and manage scheduling databases, client / care provider records, and care plans, ensuring all information is current and accessible for reporting and tracking.
Compliance: Adhere to Employment Standards legislation, collective agreements, and organizational policies and procedures.

What you will need to be successful

Educational Background: Minimum Grade 12 education.
Experience: At least 2 years of experience in Customer Service, Scheduling, and/or Coordination, preferably within a contact center environment.
Technical Skills: Proficiency in Microsoft Office Suite and experience with scheduling software (e.g., AlayaCare). Keyboarding speed of 35-45 words per minutes required.
Communication: Strong verbal and written communication skills, with excellent telephone etiquette.
Problem-solving: Results-oriented with strong problem-solving abilities.
Multitasking: Ability to manage multiple tasks in a fast-paced environment.
Organizational Skills: Excellent time management and organizational skills, with a keen eye for detail.
Computer Literacy: Advanced computer literacy with various applications and programs.
Medical Background: Knowledge of medical terminology or experience in medical administration is an asset.
Language Skills: Ability to communicate in French is an asset.
Healthcare Scheduling: Prior experience in healthcare scheduling is highly desirable.
Work Schedule: Availability to work in office.

Availability Requirement / Commitment

By applying to this role, you are confirming that you are available to work during the following times:

Schedule 1: Monday to Friday 4pm-12am
Schedule 2: Monday to Friday 8am-4pm
Schedule 3: Saturday to Wednesday 2pm-10pm

Important!

Applicants must maintain flexibility across the full operating hours
Candidates who cannot consistently work within these times will not be eligible for the role

Orientation

- Orientation and training will be between July 27 and August 31. All successful candidates must be available Monday to Friday 8:30am-4:30pm for the full duration of training.

Work from Home Requirements

To be eligible for remote work, employees must meet the following requirements:

Access to a private and secure workspace at home to ensure confidentiality during all client and team communications
A proper home office setup, including an ergonomic deck and chair, to support comfort and productivity
A high-speed wired connection with the minimum speed test of 25 Mbps download and 5 Mbps upload
An active wired internet service plan
Ability to be on camera for all virtual meetings and calls

Recruitment Technology Disclosure: We use technology and automation to support administrative aspects of our recruitment process. Artificial Intelligence is not used to evaluate, rank, or select candidates. All hiring decisions are made by people.

CBI Home Health is committed to a diverse, equitable, and inclusive workplace. We welcome applications from all qualified individuals and are committed to providing accommodations throughout the hiring process in accordance with applicable legislation. Please advise your recruiter if you require an accommodation.

#HHWCLD

Quick apply

Refine Your Search

care access representative winnipeg jobs in winnipeg, mb

Care Access Representative - Winnipeg

Business Development Representative

Sprinkler Sales Representative

Food & Beverage Supervisor - Northern Manitoba Camp Operations

Food & Beverage Supervisor - Northern Manitoba Camp Operations

Direct Support Professional - IJC Winnipeg

Accident Benefits Claims Representative - ll

Claims Adjudicator

Child Protection Specialist

Manager, Productivity Applications

Resident Manager

Manager of Finance and Admin, DFOM/SOA - Level 9 (EMAPS)

Consultant, Network Technologies

Business and Performance Finance Analyst

Painter

Flood Damage Reduction Hydraulic Engineer

Customer Service Representative (One-Year Contract Position) - Crown Autobody and Glass - West

Medical Equipment Technician

Customer Service Representative (One-Year Contract Position) - Crown Autobody and Glass - South

Customer Service Representative (One-Year Contract Position) - Crown Autobody and Glass - North

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