Client service manager security services calgary area Jobs

Account Manager - Air France/KLM
SAMSIC Assistance Canada Inc —Richmond, BC
- $55,000–$60,000 a year
- Overtime
- Management
- Customer service
- Microsoft Office
- Dental care
- Paid time off
Quick apply
Hydrogeologist
Higher Ground Consulting —Calgary, AB
- Overtime
- Hybrid work
- Microsoft Office
- Databases
- Supervising experience
- Dental care
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Full Time Healthcare Security Guard - On Call Rotation
Paladin Security —Calgary, AB
- $17.41–$21.93 an hour
- Full-time
- High school diploma or GED
- Travel
- Communication skills
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Sales
Security Building Supplies, Division of West Four Group of Companies —Saskatoon, SK
- Full-time
- Microsoft Excel
- Sales
- Customer service
- Wellness program
- Disability insurance
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Front Desk Agent - Relocate to Waterton, Alberta (Seasonal)
Bayshore Inn and Spa —Calgary, AB
- $18 an hour
- Temporary
- Customer service
- Hotel
- In-person
- Store discount
- Wellness program
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Front Desk Agent - Relocate to Waterton, Alberta (Seasonal)
Bayshore Inn and Spa —Ontario
- $18 an hour
- Temporary
- Customer service
- Hotel
- In-person
- Store discount
- Wellness program
Quick apply
Customer Account Manager
The Radius Group —Richmond, BC
- From $25 an hour
- Full-time
- CRM software
- Sales
- Customer service
- Profit sharing
- Dental care
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Operations Supervisor - Night Shift
MTE Logistix Edmonton Inc. —Edmonton, AB
- Overtime
- Inventory control
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- ERP systems
- Disability insurance
- Dental care
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4d
Front Desk Agent - Relocate to Waterton, Alberta (Seasonal)
Bayshore Inn and Spa —Alberta
- $18 an hour
- Temporary
- Customer service
- Hotel
- In-person
- Store discount
- Wellness program
Quick apply
Operations Supervisor
MTE Logistix Edmonton Inc. —Edmonton, AB
- 8 hour shift
- Customer service
- Microsoft Office
- Supervising experience
- Disability insurance
- Dental care
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Office Clerk
Ricoh Canada —Calgary, AB
- $20–$21 an hour
- Full-time
- Google Suite
- Customer service
- Microsoft Office
- Dental care
- Paid time off
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7d
Security Systems Technician
Convergint Technologies Ltd —Calgary, AB
- Microsoft Word
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- Microsoft Outlook
- Designated paid holidays
- Dental care
Quick apply
Security Systems Technician
Convergint Technologies Ltd —Calgary, AB
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Designated paid holidays
- Dental care
Quick apply
AVP Third Party Risk Management
Peoples Trust Company —Vancouver, BC
- $130,000–$145,000 a year
- Monday to Friday
- Hybrid work
- Presentation skills
- Communication skills
- SDLC
- Profit sharing
- Paid time off
Mortgage Underwriter
Peoples Trust Company —Vancouver, BC
- $70,000–$80,000 a year
- Monday to Friday
- Hybrid work
- Computer skills
- Financial services
- Communication skills
- Paid time off
12d
Senior RPA Engineer
Peoples Trust Company —Toronto, ON
- $90,000–$140,000 a year
- Monday to Friday
- Hybrid work
- Azure
- DevOps
- AWS
- Profit sharing
- Paid time off
Assistant Restaurant Manager
SSP —Calgary, AB
- $57,400 a year
- Full-time
- Restaurant management
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Contracts Functional Administrator and Project Coordinator
Lockheed Martin Corporation —Halifax, NS
- $75,000–$99,000 a year
- Full-time
- English
- Microsoft Office
- Administrative experience
- Dental care
- Vision care
Support Services Manager - Healthcare
Aramark —Calgary, AB
- $60,000–$75,000 a year
- Microsoft Excel
- Microsoft Outlook
- Bachelor's
- Tuition reimbursement
- Employee assistance program
14d
Manager
Trans Mountain —Calgary, AB
- Weekends as needed
- Azure
- Management
- PMP

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Account Manager - Air France/KLM

SAMSIC Assistance Canada Inc -
Richmond, BC

Quick apply

Job details

Permanent | Full-time
$55,000–$60,000 a year

Qualifications

Management
Customer service
Microsoft Office
High school diploma or GED
Bachelor's
Organizational skills
Computer skills
Leadership
Communication skills

Full job description

Samsic is HIRING – Account Manager - Air France/KLM

We are looking for an Account Manager who will provide direct support to the Operations Manager. The successful candidate will be an energetic, positive, professional, and self-motivated individual providing exceptional support.

About Samsic Assistance Canada Inc.

Samsic Assistance is part of the global Samsic Group, a leader in aviation services, facility management, and customer experience across more than 30 countries. Samsic Assistance Canada Inc. operates in all five of Canada’s major airports: Toronto Pearson, Montréal-Trudeau, Vancouver International, Calgary International, and Edmonton International. The company’s Canadian headquarters are located in Montréal, Québec. We are committed to delivering safe, reliable, and high‑quality ground handling services that support the success of our airline partners and the smooth flow of the airports.

Joining Samsic means becoming part of a dynamic, people‑focused organization where operational excellence, innovation, and teamwork drive everything we do.

"Our organization is strong, and our greatest pride is to have the support of the men and women who contribute to our collective success day after day. Together, we will continue to grow and ensure our sustainability, now and into the future.” ~ Groupe Samsic

Samsic Assistance Canada offers competitive salary packages, an incredible work environment, and career advancement opportunities.

This position will be based at the address below:

3880 Grant McConachie Way, Richmond, BC (Vancouver International Airport | YVR)

For more information about our company, visit our websites at:

www.samsic.aero or www.samsic.com

Account Manager

JOB DESCRIPTION

Lead by example to deliver consistently great service to our customers and apply the security and safety culture.
Manage, motivate, and engage employees by providing an open feedback culture and managing performance on a regular basis.
Determine and maintain the necessary and appropriate amount of personnel and equipment necessary to fulfill these requirements.
Ensure compliance with all Samsic’s corporate and airline safety and security procedures to meet/exceed regulatory standards.
Plan and deploy resources to ensure that we are collectively successful by producing rosters in line with customers' and operations' requirements.
Work with the General Manager to ensure staffing levels are complete, and assist in the hiring process, including interviewing and delivering all training.
Work with the General Manager to ensure employee assessments are completed in a timely fashion.
Assist the General Manager in developing and implementing disciplinary measures in accordance with company policies and procedures.
Assist the General Manager in creating termination letters and executing an employee termination process in accordance with company policies and procedures.
Monitor and manage overtime payments daily, identifying issues and finding solutions to stay within targeted budgets.
Lead the continuous improvement of Passenger service by monitoring operational processes and managing Quality, Security and Safety findings.
Maintain, monitor, and report on agreed key performance indicators (KPI's) including Quality, Security and Safety targets.
Conduct full investigations on irregularities, accidents, or complaints as per our standard reporting requirements.
Serves as the point of contact/escalation for issues or activities that the customer encounters and expedites resolutions.
Drive consistency and standards by ensuring clear communications at all levels on operational policies and procedures; team meetings, shift handover meetings, 1-1's and completion of relevant reports.
Communicate or ensure communication regarding security and safety requirements/instructions.
Ensure all agreed training is completed and documented.
Build and maintain relationships with stakeholders, internal and external.
Represent the Company at regular or ad-hoc meetings with clients.
Represent the Company at all times with the utmost professionalism and lead by example.
Resolve issues/conflicts in a timely manner.
Ensure efficient operation of inbound and outbound flights.
Ensure senior management is informed of important issues, such as flight irregularity in a timely manner.
Perform other job duties as assigned.

REQUIREMENTS & QUALIFICATIONS:

Must possess at least a High School Diploma / GED equivalent. Degree preferred.
At least three years of progressive leadership/management experience, including customer service.
Previous experience in leading teams for optimal operational and financial results.
Knowledge of applicable Airport regulations, including standard security, Health & Safety program and familiarity with Canada Labour Code or a Bachelor’s degree in a related field.
Comply with all federal, provincial, airport authority and carrier security requirements.
Must be flexible to work various shifts, weekends, or irregular shifts.
Excellent computer skills. Microsoft Office and reporting tools.
Excellent communication skills.
Excellent organizational skills.
Able to obtain a Restricted Area Identification ID Pass (RAIC).
Must be able to lift up to 70 pounds.
Must be able to stand, lift, bend, push and pull for an extended time.
Must be willing to work in all types of elevated noise levels within the airport environment.
Must successfully complete the necessary training.

Conditions of Employment

Candidates must be eligible to work in Canada at the time any offer of employment is made, and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.

Employment Equity
Samsic Assistance Canada is an equal opportunity employer that makes hiring decisions based on business needs and the best-qualified candidates available. The Company encourages applications from all qualified candidates, including women, members of visible minorities, and others who may contribute to diversification.

Accessibility
Samsic Assistance Canada aims to enhance diversity among its employees. We are committed to ensuring our recruitment processes are accessible and offer accommodations as needed for applicants. If you anticipate requiring accommodations during the interview process, please reach out to [email protected]

Job Types: Full-time, Permanent

Pay: $55,000.00-$60,000.00 per year

Benefits:

Company events
Dental care
Extended health care
Life insurance
On-site parking
Paid time off
Vision care

Experience:

Leadership: 3 years (preferred)

Licence/Certification:

RAIC (Red Pass) (preferred)

Work Location: In person

Quick apply

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