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Immigration Assistant (Bilingual: English & Mandarin)

Great Triumph Immigration Services Inc.
North York, ON

Quick apply

Job details

Full-time
$20–$35 an hour
11 days ago

Qualifications

Bilingual
Microsoft Word
Mandarin
Microsoft Excel
Microsoft Outlook
English
Microsoft Office
Organizational skills
College diploma
Business
Communication skills

Full job description

Company Overview
Established in 2009, Great Triumph Immigration is a full-service immigration consulting firm located in North York, Ontario. We provide comprehensive immigration solutions, assisting clients with a broad range of temporary and permanent residence applications. Our expertise also extends to complex immigration matters, including appeals, admissibility hearings, removal proceedings, and judicial reviews.

Position Summary
We are seeking a detail-oriented and highly organized Immigration Assistant to support our team in delivering exceptional client service. In this role, you will play a key part in coordinating application preparation, managing client communications, and maintaining accurate and well-organized case files. You will work closely with lawyers and immigration consultants to ensure that all applications are complete, accurate, and submitted in a timely manner.

This position requires strong bilingual communication skills in English and Mandarin, the ability to manage multiple priorities in a fast-paced environment, and a high level of professionalism and confidentiality.

Key Responsibilities

· Prepare, format, and assemble application packages, including forms, submission letters, and supporting documentation, ensuring accuracy and completeness.

· Review client documents to identify missing or inconsistent information, and follow up with clients to obtain required materials.

· Communicate with clients in English and Mandarin to provide application updates, request documentation, and respond to general inquiries.

· Manage incoming calls, emails, and correspondence, and direct inquiries to the appropriate lawyer, consultant, or team member.

· Schedule and coordinate client consultations, meetings, and follow-ups, and maintain calendars.

· Maintain and organize electronic and physical client files, ensuring accurate record-keeping and strict confidentiality.

· Track application progress, document requests, and key deadlines, and send timely reminders to clients and internal staff.

· Assist in preparing invoices, retainer agreements, and payment records, and support basic administrative tracking.

· Coordinate communications with external parties, including government offices, educational institutions, and employers, as directed.

· Provide general administrative support to ensure efficient daily office operations.

Qualifications

· Bilingual proficiency in English and Mandarin (required)

· College diploma or higher in Law Clerk, Legal Assistant, Business Administration, Office Administration, or a related field (preferred)

· Strong organizational skills with exceptional attention to detail

· Excellent written and verbal communication skills

· Ability to manage multiple priorities and meet deadlines in a fast-paced environment

· Proficiency in Microsoft Office (Word, Excel, Outlook)

· Previous experience in an immigration or legal office is considered an asset

· Working knowledge of Canadian immigration processes and procedures is preferred

Compensation & Benefits

· Competitive salary based on experience

· Group benefits package

· Comprehensive on-the-job training and career development opportunities

· Supportive and professional work environment

Work Location
This is an in-person position based at our North York office (Yonge & Sheppard), conveniently accessible by public transit.

How to Apply
Please submit your resume along with a brief cover letter outlining your qualifications. Only candidates selected for an interview will be contacted.

Pay: $20.00-$35.00 per hour

Benefits:

Casual dress
Company events
Dental care
Extended health care
Life insurance
Vision care

Language:

Mandarin (required)
English (required)

Work Location: In person

Quick apply

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