Customer care generalist Jobs

HR Business Partner
Crown Packaging —Richmond, BC
- $63,000–$80,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Dental care
- Vision care
Quick apply
Human Resources & Administration Manager
Chinook Feeders 2024 —Nanton, AB
- Full-time
- Hybrid work
- Bilingual
- Spanish
- English
- Paid time off
- Life insurance
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Human Resources & Administration Manager
Chinook Feeders 2024 —Calgary, AB
- Full-time
- Hybrid work
- Bilingual
- Spanish
- English
- Paid time off
- Life insurance
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Human Resources & Administration Manager
Chinook Feeders 2024 —High River, AB
- Full-time
- Hybrid work
- Bilingual
- Spanish
- English
- Paid time off
- Life insurance
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Human Resources & Administration Manager
Chinook Feeders 2024 —Okotoks, AB
- Full-time
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Warehouse Generalist
Unisync Group Limited —Guelph, ON
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- Full-time
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Recruitment Specialist
TRIPLE EIGHT TRANSPORT —Abbotsford, BC
- $60,000–$80,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Bachelor's
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Human Resources Partner
Goodwill Industries Canada —London, ON
- $62,000–$66,000 a year
- Weekends as needed
- Travel
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13d
Human Resources Manager
Southampton Financial Inc —Toronto, ON
- $90,000–$100,000 a year
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8d
Seasonal Sales Associate
Cascadia Liquor —Courtenay, BC
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Recruitment Associate, Physician Application Management Team (12 months)
The Health Employers Association of BC —Vancouver, BC
- $63,484–$83,323 a year
- Contract
- Hybrid work
- Microsoft Powerpoint
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Senior HR Generalist
Sienci Labs Inc. —Waterloo, ON
- $70,000–$90,000 a year
- Full-time
- Forklift
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Quick apply
Marketing Production Executive
apetito Canada limited —Orleans, ON
- $50,000–$70,000 a year
- Full-time
- Microsoft Powerpoint
- Bilingual
- Microsoft Excel
- Disability insurance
- Dental care
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13d
Human Resources Generalist
ATCO Structures & Logistics —Grimsby, ON
- Full-time
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IT Generalist / Field Service Technician
Confidential —St. John's, NL
- Weekends as needed
- Software troubleshooting
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- Travel
- Dental care
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Senior HR Generalist
Gen7 —Kelowna, BC
- $70,000–$85,000 a year
- Full-time
- Microsoft Office
- Presentation skills
- Human resources
- Dental care
- Vision care
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Talent Acquisition Specialist
Formations Inc —Edmonton, AB
- Recruiting
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Cannabis Consultant
Flight Cannabis —Victoria, BC
- From $20.39 an hour
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Customer Care Generalist
ATS Automation Tooling Systems Inc. —Cambridge, ON
- $50,000–$71,000 a year
- Microsoft Excel
- PMP
- Project management
- Employee stock purchase plan
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14d
Regional People Services Manager - Western Canada
Savers/Value Village —Remote
- $101,272–$151,907 a year
- Full-time
- Remote
- No university degree
- Travel
- In-person
- Paid time off
Quick apply

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HR Business Partner

Crown Packaging -
Richmond, BC

Quick apply

Job details

Permanent | Full-time
$63,000–$80,000 a year

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Professional In Human Resources
Microsoft Office
Human resources
HRIS

Full job description

Location: Richmond, BC

Company Overview:

Crown Paper Group is a regional leader in the paper and containerboard industry, comprising four business divisions: Port Townsend Paper Company, Crown Corrugated Company, Boxmaster, Viking Way Plant and Industrial Products. With operations in the Pacific Northwest and Western Canada, the group includes an integrated containerboard mill, two converting facilities, and three distribution centers. Crown Paper Group specializes in manufacturing recycled and virgin kraft containerboard, kraft pulp, and specialty products, while its converting operations excel in customer engagement and distribution networks across British Columbia and Alberta.

**Note: This is an onsite role requiring presence in offices with travel between local sites.**

Function & Scope: The HR Business Partner will be an advisor to leaders in all areas of the employee lifecycle. Key responsibilities include interpretation of policies, recruitment, performance management, attendance management, and labor relations. This role requires the ability to build credible and valued relationships through true partnership, to challenge and shape the thinking of our leaders and managers with energy, passion and pragmatism.

Key Responsibilities:

HR General:

· Conduct exit interviews for non-management employees

· Creating HR Reports & Metrics

· Maintains employee records and personnel files in accordance with company policies and legal requirements

· Processes employee terminations within the HRIS

· Processes Personnel Action Forms within the HRIS

· Creates new employee files within the HR server/HRIS

· Perform other duties as assigned

Disability Management:

· Assist leaders with attendance management program and compliance.

· Ensure disability management is tracked, and approval workflow is in place

· Elevate questions on disability with leadership

· Assist with accommodation requests on return to work

· Manage requests for reimbursements related to leaves

Labor Relations:

· Track grievances and prepare disciplinary letters as requested

· Attend standing committee meetings as requested

· Understand collective agreements and interpretations to provide guidance to leaders

· Assist with investigations as required

Recruitment:

· Collaborate with the People and Organization (P&O) team to optimize current recruitment strategies.

· Sourcing and attracting candidates and coordinating interviews.

· Create and manage job postings internally and externally

· Build partnerships with local schools, colleges and universities to develop a talent pipeline.

· Attend job fairs as required

· Ensure time to fill positions is within standards set

· Ensure we have a structured Onboarding plan with the hiring managers to ensure effective onboarding of all new hires including sign-off on policies.

· Ensures all new hire documents are received

· Prepare and present recruitment statistics to identify trends and improve time-to-fill metrics.

Reporting Structure:

Reports To: HR Manager

Internal Collaboration

· Operations

· Leadership

· Payroll

· Other cross-functional departments

Qualifications & Experience

· CPHR or CPHR Candidate Preferred

· Experience working in a unionized setting with multiple collective agreements required.

· Advanced MS Office Skills (Word, Excel, PowerPoint)

· 3 – 4 years of HR Generalist experience

· Strong organizational, analytical, and problem-solving abilities.

Core Competencies

· Customer Focus

· Strategic mindset

· Forward Thinking

· Collaboration & Communication

· Business Acumen

· Decision-Making & Judgment

· Results Orientation

Travel Requirements:

Travel locally within Richmond as required.

Why Join Crown Packaging?

Benefits:

A comprehensive health care plan including drug cards, vision care, life insurance and dental plan.
Employee & Family Assistance Plan coverage with full services, including dietary and nutritional services, retirement planning, and support services.
RRSP match & Deferred Profits Share Plan.
Learning & development and growth opportunities.
14 paid holidays (stats plus, Christmas Eve, Boxing Day and Easter Monday), per year.
Annual Events~ Annual Staff Holiday Party, Summer Family BBQ, Safety Luncheons, Birthday celebrations and years of service awards etc.
Free on-site parking.

Compensation:

Competitive salary. The final offer will reflect the candidate’s experience and qualifications.
Opportunity to contribute to a growing, well-established organization backed by a strong ownership group.
Collaborative, team-oriented work environment with a focus on innovation and continuous improvement.

We are an equal opportunity employer, and as such, will review all qualified applications for this posted position. We thank all applicants for their interest, however, only those selected for interviews will be contacted.

Pay: $63,000.00-$80,000.00 per year

Ability to commute/relocate:

Richmond, BC V7A 2S5: reliably commute or plan to relocate before starting work (required)

Application question(s):

Do you have experience working in a unionized environment? If yes, how many years?

Experience:

Progressive HR: 3 years (required)

Licence/Certification:

CPHR Certification (preferred)

Work Location: In person

Quick apply

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