Frontline Jobs

National Training Manager
270 West Consulting —Burnside, NS
- From $65,000 a year
- Full-time
- Bilingual
- Travel
- Training & development
- Dental care
Quick apply
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- 12 hour shift
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- Bachelor's
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Amrize —Thessalon, ON
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Store Manager - Banff, AB
OSL Direct Services —Banff, AB
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- Bilingual
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Amrize —Thessalon, ON
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PepsiCo —Lethbridge, AB
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PHS Renovations —Winnipeg, MB
- $30–$40 an hour
- 12 hour shift
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- Mileage reimbursement
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Resident Care Manager
peoplecare communities —Tillsonburg, ON
- $74,538–$102,489 a year
- Full-time
- CPR Certification
- In-person
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Production Manager
Amrize —Thessalon, ON
- $75,000–$90,000 a year
- Engineering
- High school diploma or GED
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Ready-Mix Driver (Grande Prairie RMX)
Amrize —Grande Prairie, AB
- Weekends as needed
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Health and Safety Manager
F&M Installations Ltd. —Nanaimo, BC
- From $100,000 a year
- Full-time
- Microsoft Office
- Bachelor's
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Confidential —Saint-Laurent, QC
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- Full-time
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Brand Ambassador/Sales Leader
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Ready-Mix Driver (Assiniboia, SK)
Amrize —Regina, SK
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GardaWorld Security Screening Inc. —Kuujjuarapik, QC
- Bilingual
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International Graphics ULC —Stratford, ON
- $45,000–$55,000 a year
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National Training Manager

270 West Consulting
Burnside, NS

Quick apply

Job details

Permanent | Full-time
From $65,000 a year

Qualifications

Bilingual
Change management
Content creation
LMS
Training & development
Leadership
Communication skills
Instructional design

Full job description

National Training Manager

Position Description

The National Training Manager supports the growth and optimal functioning for all client-facing team members from recruitment and on-boarding, to on-going training to performance management through leading a team of highly effective trainers.

This role reports to the COO

Roles supported by this role – Trainers

The key functional responsibilities of this role are:

- Build trainer team by hiring and onboarding effective team members across the country.

- Develop and retain trainer team by mentoring and supporting the team to achieve company training KPIs

- With the COO, equip Benefit Navigator Manager and Team Leads with the tools, frameworks and coaching skills needed to effectively manage team performance

- Develop and manage ongoing iteration of training content on the LMS, ensuring content remains accurate, engaging and compliant with evolving legislation, government requirements and industry best practices.

- Act as the main point of contact for training-related questions, updates, and coordination between trainers, managers, and operational leadership.

- Monitor training gaps, recurring staff questions, quality concerns, and workflow issues, then communicate recommendations for improvement to the appropriate leaders.

- Identify and communicate opportunities to improve workflows across CRM, KPI dashboards and other company systems, translating frontline training insights into actionable operational recommendations.

- Track and report on training effectiveness using clear measures such as completion rates, knowledge checks, quality outcomes, staff performance trends, and feedback from managers and team members.

- Own and run a continuous improvement program ensuring systemic root causes of issues are identified and remedied, and report findings and progress to senior leadership on a regular cadence.

- Other tasks as required

The ideal candidate for this role will have:

- 5+ years in a training leadership role, ideally within a high-growth, service-oriented or regulated industry (e.g. benefits administration, insurance, healthcare, financial services).

- Demonstrated experience building and managing training content on a proprietary LMS, including curriculum design, version control, learner tracking and content governance.

- Proven ability to design and execute a continuous improvement or quality assurance program.

- Demonstrated ability to influence without direct authority

- Strong data literacy

- Experience managing and developing a team of trainers

- Familiarity with adult learning principles and instructional design methodologies

- Excellent written communication skills

Ideally the candidate will also have:

- Experience in a regulated environment where provincial and federal legislative changes and affect training content

- Bilingual capability

- Familiarity with change management frameworks and scaling a business

This role is on-site at our Burnside, Dartmouth NS offices. The successful candidate must be able travel to our locations across the country as needed.

Pay: From $65,000.00 per year

Benefits:

Dental care
On-site parking

Application question(s):

Do you have 3-7 years senior level training experince?
Do you have experience creating and managing LMS content?
Are you available to travel across Canada as needed?
Have you implemented and managed a continuous improvement process?
Have you created, implemented and managed a program to measure and track training effectiveness?

Work Location: In person

Quick apply

Refine Your Search

National Training Manager

Licensed Practical Nurse - Powell River BC

Production Supervisor

Registered Nurse (RN) – Community & Home Care

Insurance Advisor, Auto

Trailer mechanic lead hand / foreman

Quarry Operations Manager

Store Manager - Banff, AB

Aggregate Plant Manager

Warehouse Supply Chain Leader

Foreman Carpenter (Red Seal or Equivalent Experience) - Residential Carpentry

Resident Care Manager

Production Manager

Ready-Mix Driver (Grande Prairie RMX)

Health and Safety Manager

Vice President, Facilities & Operational Support

Brand Ambassador/Sales Leader

Ready-Mix Driver (Assiniboia, SK)

Pre-Board Screening Officer

Inside Sales / Print Estimator

I want to receive the latest job alerts for frontline

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