Retirement residence general manager Jobs

Director of Care
Home Instead —Ottawa, ON
- $70,000–$100,000 a year
- Full-time
- Microsoft Office
- In-person
- Leadership
- Mileage reimbursement
- Dental care
Quick apply
2d
Senior Controller
Jenkins Group of Companies —Halifax, NS
- Full-time
- Finance
- High school diploma or GED
- Bachelor's
- Dental care
Quick apply
Maintenance Manager
Grandview Retirement Residence —Stoney Creek, ON
- From $65,000 a year
- Weekends as needed
- Carpentry
- Customer service
- Maintenance
- Paid time off
Quick apply
9d
Lifestyles Manager
VIVA Retirement Communities —Toronto, ON
- $55,000–$65,000 a year
- Weekends as needed
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Paid sick leave
Quick apply
Part-time Cook
Chartwell Retirement Residences —Collingwood, ON
- Part-time
Maintenance Manager
Valleywood Retirement Resort —Kelowna, BC
- $53,000–$65,000 a year
- Weekends as needed
Quick apply
7d
Maintenance Assistance
Levante Living —Huntsville, ON
- Full-time
- Presentation skills
- Communication skills
Quick apply
Cook FT 11:00 - 7:00 -@ $19.39 - $20.07
Chartwell Retirement Residences —Brockville, ON
- $19.39–$20.07 an hour
- Full-time
Sr. Analyst Operational Technology- Bilingual
Chartwell Retirement Residences —Mississauga, ON
- Full-time
- Bilingual
- PMP
- English
Automotive Technician, Nanaimo
Fountain Tire —British Columbia
- $50 an hour
- Overtime
- Communication skills
- Dental care
- Vision care
8d
Manager Accounting Property Operations
Chartwell Retirement Residences —Mississauga, ON
- Full-time
- Microsoft Office
- Finance
- Bachelor's
General Manager
Chartwell Retirement Residences —Thornhill, ON
- Full-time
- Leadership
- Communication skills
Community Operations Manager
Amica Senior Lifestyles —Victoria, BC
- $56,000–$70,000 a year
- Weekends as needed
- Hospitality
- Microsoft Excel
- Customer service
- Dental care
- Vision care
4d
Housekeeper (Casual) - The Wexford
Bria Communities —Delta, BC
- $21.16 an hour
- Hospitality
- English
- Flexible schedule
Community Relations Director
Amica Senior Lifestyles —Ottawa, ON
- $56,000–$74,000 a year
- Weekends as needed
- Sales
- Marketing
- Databases
- Dental care
- Vision care
1d
Community Relations Director - Lease Ups
Amica Senior Lifestyles —Oakville, ON
- $56,000–$74,000 a year
- Weekends as needed
- Sales
- Marketing
- Databases
- Dental care
- Vision care
4d
Assisted Living Manager (RPN or RN) - One-year Contract
Chartwell Retirement Residences —Burlington, ON
- Full-time
Food Services Manager
Chartwell Retirement Residences —Kingston, ON
- Full-time
- Serving
- Cooking
- Food service experience
Community Relations Director
Amica Senior Lifestyles —Newmarket, ON
- $56,000–$74,000 a year
- Weekends as needed
- Sales
- Marketing
- Databases
- Dental care
- Vision care
4d
Manager, Corporate Accounting
Chartwell Retirement Residences —Mississauga, ON
- Full-time
- Microsoft Excel
- Finance
- Accounting

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Director of Care

Home Instead -
Ottawa, ON

Quick apply

Job details

Full-time
$70,000–$100,000 a year
2 days ago

Qualifications

Registered Practical Nurse
Microsoft Office
CNO Membership
Home care
Leadership
Communication skills
Driving Licence

Full job description

Director of Care

Lead Exceptional Care. Build Exceptional Teams.

At Home Instead, we believe aging should be met with dignity, independence, and compassionate support. As one of the world's leading providers of home care, we are committed to enhancing the lives of older adults and their families through high-quality, relationship-based care.

We are looking for an experienced, compassionate, and results-oriented Director of Care to lead our clinical and care operations in Ottawa. This is a leadership role for someone who is equally passionate about delivering exceptional client outcomes, developing high-performing teams, and driving operational excellence.

About the Role

The Director of Care is responsible for overseeing all clinical and care delivery functions while ensuring exceptional service, regulatory compliance, and outstanding client and caregiver experiences. Reporting to the General Manager, this role works closely with recruitment, scheduling, sales, and operations to ensure every client receives the highest standard of care.

This leader will build strong relationships with clients, families, healthcare professionals, and community partners while coaching and developing a team that consistently delivers on Home Instead's mission.

Key Responsibilities

Clinical Leadership

Provide leadership and oversight for all client care services.
Ensure care plans meet client needs and comply with professional standards.
Oversee client assessments, reassessments, and quality assurance visits.
Support complex care cases and provide clinical guidance to the team.
Ensure compliance with all applicable provincial legislation and Home Instead standards.

Quality & Client Experience

Maintain exceptional client satisfaction and service quality.
Monitor key quality metrics and implement continuous improvement initiatives.
Resolve client concerns promptly and professionally.
Conduct regular care reviews and quality audits.
Ensure accurate and timely documentation.

Team Leadership

Lead, mentor, and develop Care Coordinators and clinical team members.
Foster a culture of accountability, collaboration, and continuous improvement.
Support caregiver education, coaching, and performance management.
Partner with Recruitment to ensure appropriate staffing and retention.

Operations

Collaborate with Scheduling to maximize continuity of care.
Monitor clinical KPIs and operational performance.
Assist with policy implementation and regulatory compliance.
Participate in leadership meetings and strategic planning.

Community & Professional Relationships

Build strong relationships with hospitals, physicians, community agencies, retirement residences, and referral partners.
Represent Home Instead professionally within the healthcare community.

Qualifications

Registered Nurse (RN) in good standing with the College of Nurses of Ontario (CNO).
Minimum 5 years of progressive leadership experience in home care, community care, long-term care, or healthcare management.
Strong knowledge of Ontario healthcare regulations and home care best practices.
Experience leading multidisciplinary teams.
Excellent communication, coaching, and relationship-building skills.
Strong organizational and problem-solving abilities.
Proficiency with Microsoft Office and electronic health record/documentation systems.
Valid driver's licence and reliable vehicle.

What We're Looking For

The ideal candidate:

Leads with empathy and accountability.
Makes sound clinical and operational decisions.
Builds trust with clients, families, and staff.
Thrives in a fast-paced environment.
Uses data to improve performance.
Is passionate about developing people and creating an exceptional workplace culture.

Why Join Home Instead?

Opportunity to lead one of Ottawa's premier home care teams.
Meaningful work that positively impacts the lives of seniors and their families.
Collaborative leadership team.
Professional development and career growth opportunities.
Competitive salary.
Performance-based bonus opportunity.
Comprehensive benefits package.
Paid vacation.
Mileage reimbursement.

If you are an experienced healthcare leader who is passionate about clinical excellence, developing people, and making a difference every day, we'd love to hear from you.

Apply today and help us change the face of aging in Ottawa.

Job Type: Full-time

Pay: $70,000.00-$100,000.00 per year

Benefits:

Dental care
Extended health care
Flexible schedule
RRSP match
Vision care

Licence/Certification:

Registered Practical Nurse (required)
Driving Licence (required)

Work Location: In person

Quick apply

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