Vistek ltd Jobs

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- Sales
- Customer service
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14d

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Technical Sales Specialist

Vistek Ltd.
Calgary, AB

Quick apply

Job details

Permanent

Qualifications

Mandarin
Sales
Customer service
Merchandising
Cantonese
Final Cut Pro
Content creation
Adobe Premiere

Full job description

PRINCIPAL FOCUS:

Under the direction of Management, a Technical Sales Specialist – Mandarin and Cantonese Speaking, is responsible for providing expert consultation and complete solutions to address customer needs. This position will play a key role in serving and supporting Mandarin- and Cantonese-speaking customers, providing technical consultation and building long-term client relationships within that community. You will also participate in customer events, ie. educational seminars, product overviews, and technical training sessions.

Core Responsibilities

1. Photo and Video Sales & Customer Consultation

Provide expert consultation to professional and aspiring video creators, including filmmakers, videographers, content creators, broadcasters, and corporate media teams.

Recommend complete photo and/or video production solutions including:

- Cameras

- Lenses

- Lighting

- Audio equipment

- Stabilization and rigging

- Monitoring and recording solutions

- Streaming and production tools

Translate customer needs into complete production kits.

Maintain strong relationships with repeat customers.

Support high-value transactions and custom system builds.

2. Technical Expertise & Product Knowledge

Maintain advanced knowledge of a broad range of video equipment including products from companies such as Sony, Canon, Panasonic, Blackmagic Design, Leica, and Hasselblad

Stay current with trends in:

- Mirrorless video production

- Cinema cameras

- Livestreaming systems

- Virtual production

- Content creator gear

- High-end drones

Evaluate new products and emerging technologies.

3. Product Assortment & Merchandising Input

Collaborate with Product Management and Purchasing teams to:

- Identify products the store should carry

- Provide feedback on customer demand and trends

- Suggest additions or removals from the product assortment

Analyze:

- Customer requests

- Competitor offerings

- Emerging brands

Recommend demo products and key items for in-store focus.

4. Store Display & Experience Consultation

Recommend the photo and video department displays and demo stations.

Ensure equipment is:

- Functional

- Updated

- Properly configured

- Visually compelling

Recommend interactive demo experiences where customers can test equipment.

Support product launches, demo days, and recommend vendor showcase changes.

5. Vendor & Industry Engagement

Participate in:

- Vendor training

- Product launches

- Industry events and trade shows

Support in-store vendor demonstrations.

Key Skills & Qualifications

Technical Expertise

Strong working knowledge of

- Video cameras and codecs

- Lighting techniques

- Audio capture

- Livestreaming systems

- Editing and post-production workflows

Must be fluent in Mandarin and Cantonese

Sales & Customer Service

Consultative selling skills.

Ability to design complete production solutions.

Experience with professional customers.

Organizational & Merchandising Skills

Experience with product displays and retail merchandising.

Ability to analyze product trends and demand.

Preferred Experience

Professional background in:

- Filmmaking

- Videography

- Broadcast production

- Content creation

Experience working in a professional camera or production equipment retail environment.

Familiarity with editing platforms such as Adobe Premiere Pro, DaVinci Resolve, or Final Cut Pro.

Work Location: In person

Quick apply

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