Alberta Customer support coordinator Jobs – 135 Openings This Week

Customer Service Coordinator
Ocean Mechanical Inc. —Calgary, AB
- From $23 an hour
- Full-time
- Google Suite
- Customer service
- High school diploma or GED
- Paid time off
Quick apply
Customer Service Coordinator
18 Wheels Logistics —Rocky View County, AB
- From $42,000 a year
- Full-time
- Customer service
- Microsoft Office
- Analysis skills
- Dental care
- Paid time off
Quick apply
2d
Sales & Service Coordinator
LD Filtration —Edmonton, AB
- From $48,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Administrative Coordinator
Bluewater Group —Edmonton, AB
- $40,000–$45,000 a year
- Customer service
- Administrative experience
- Front desk
- Disability insurance
- Dental care
Quick apply
8d
Automotive Delivery Coordinator
Kaizen Automotive Group —Fort McMurray, AB
- Full-time
- Customer service
- High school diploma or GED
- Communication skills
- Disability insurance
- Dental care
LBM Inside Sales Coordinator
Metal Experts Roofing and Siding —Sherwood Park, AB
- $21–$25 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Dental care
- Paid time off
Quick apply
Nostalgia Townlet Administrative Coordinator
Jayman Built —Calgary, AB
- $58,000–$70,000 a year
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Dental care
Quick apply
8d
BDC Coordinator
South Trail Kia —Calgary, AB
- $18 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
Quick apply
Sales & Dispatch Coordinator - Shipping containers
The Container Guy —Red Deer County, AB
- $70,000–$100,000 a year
- Full-time
- Microsoft Excel
- Sales
- Customer service
Quick apply
Automotive Shop Coordinator & Service Advisor
JBs Power Centre —Edmonton, AB
- $60,000–$75,000 a year
- Full-time
- Customer service
- In-person
- Communication skills
- Store discount
- Disability insurance
Quick apply
7d
Sales Coordinator (Part-Time)
Frenchetvoila —Leduc, AB
- $18–$20 an hour
- Part-time
- Sales
- Customer service
- In-person
- Flexible schedule
Quick apply
1d
Patient Coordinator (Leadership Development Opportunity)
Family Braces —Calgary, AB
- Full-time
- Hospitality
- Customer service
- No experience needed
Quick apply
Dental Administrative Assistant/Receptionist /Scheduling Coordinator Full Time
Embrace Orthodontics —Edmonton, AB
- $26–$30 an hour
- Full-time
- High school diploma or GED
- Bachelor's
- Front desk
- Dental care
- Paid time off
Quick apply
13d
Custom Order Coordinator
E-Patches & Crests —Edmonton, AB
- $26–$30 an hour
- Full-time
- Remote
- Manufacturing
- Communication skills
Quick apply
Dental Claims Coordinator – Provider Services
Alberta Blue Cross —Alberta
- Full-time
- Remote
- Microsoft Office
- SharePoint
- Leadership
- Flexible schedule
Customer Care Coordinator
Brookfield Properties —Calgary, AB
- Full-time
- Customer service
- Administrative experience
- Computer skills
- Dental care
- Vision care
SALES COORDINATOR (MEDIA) /JUNIOR ACCOUNT EXECUTIVE
Harvard Media —Fort McMurray, AB
- Full-time
- Sales
- Marketing
- Customer service
- Wellness program
- Dental care
Quick apply
Customer Service Coordinator
eMotors Direct —Edmonton, AB
- $24–$28 an hour
- 8 hour shift
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Disability insurance
- Dental care
Quick apply
10d
Office Operations Coordinator
FirstService Residential —Calgary, AB
- $45,000–$55,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Customer Service Coordinator
SuperForm Products Ltd. —Pincher Creek, AB
- $20–$25 an hour
- Full-time
- Customer service
- In-person
- Manufacturing
- Paid time off
- Work from home
Quick apply
11h

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customer support coordinator jobs near alberta

Customer Service Coordinator

Ocean Mechanical Inc. -
Calgary, AB

Quick apply

Job details

Permanent | Full-time
From $23 an hour

Qualifications

Google Suite
Customer service
High school diploma or GED
Plumbing
Data entry
Organizational skills
Typing
Construction experience
Associate's degree
Communication skills

Full job description

About Ocean Mechanical:
Ocean Mechanical is a leading plumbing and heating company dedicated to providing top-quality service to our residential and commercial clients. We pride ourselves on our professionalism, expertise, and commitment to customer satisfaction. We are seeking a highly organized and detail-oriented Service Coordinator to join our growing team.

Job Summary:
The Service Coordinator is the central hub of our service operations, responsible for efficiently managing the scheduling, dispatching, and tracking of our plumbing and heating technicians. This role requires exceptional organizational skills, a strong customer service focus, and the ability to thrive in a fast-paced environment. The Service Coordinator ensures smooth communication between technicians, customers, and other internal departments, contributing significantly to our overall service delivery and customer satisfaction.

Key Responsibilities:

Scheduling & Dispatching: Receive incoming service requests via phone, email, and online portals. Schedule and dispatch plumbing and heating technicians for service calls, installations, and maintenance appointments, optimizing routes and maximizing efficiency.Prioritize emergency calls and reallocate resources as needed to meet urgent customer needs. Maintain and update technician schedules, including time off, training, and special assignments.
Customer Communication: Serve as the primary point of contact for customers regarding service inquiries, scheduling, and updates. Provide accurate estimated arrival times for technicians and communicate any delays proactively. Address customer concerns and resolve scheduling conflicts or service issues promptly and professionally. Follow up with customers post-service to ensure satisfaction.
Technician Support: Provide technicians with all necessary job details, customer information, and service history prior to dispatch. Assist technicians with administrative tasks, such as obtaining parts, getting approvals, or rescheduling follow-up appointments. Act as a liaison between technicians and other departments (e.g., parts, sales, management).
Record Keeping & Administration: Maintain accurate and detailed records of all service requests, dispatch logs, customer interactions, and job statuses in the company's service management software. Generate reports on service performance, technician utilization, and customer feedback. Process service agreements, warranties, and other related documentation. Assist with invoicing and payment processing as needed.
Office Support: Answer incoming phone calls and direct them appropriately. Manage general office duties as required.Contribute to a positive and collaborative team environment.

Qualifications:

High school diploma or equivalent; associate's degree or higher preferred. Proven experience (2+ years) in a dispatching, scheduling, or service coordination role, preferably within the plumbing, HVAC, or construction industry. Excellent communication skills, both written and verbal, with a professional and friendly demeanor. Strong organizational skills and attention to detail. Proficiency with service management software and Google Suite is preferred. Ability to multitask, prioritize, and manage time effectively in a fast-paced environment. Strong problem-solving abilities and a calm, decisive approach to unexpected challenges. Customer-focused mindset with a commitment to delivering exceptional service. Ability to work independently and as part of a team.

Preferred Skills (but not required):

Knowledge of plumbing and heating terminology.

What We Offer:

Competitive salary based on experience. Benefits. Paid time off and holidays. Opportunities for professional development and growth. A supportive and collaborative work environment.

To Apply:
Please submit your resume and a cover letter outlining your relevant experience and why you are the ideal candidate for this position.

Ocean Mechanical is an Equal Opportunity Employer.

Job Types: Full-time, Permanent

Pay: From $23.00 per hour

Expected hours: 40.0 per week

Benefits:

Casual dress
Company events
On-site parking

Experience:

Customer service: 2 years (required)

Work Location: In person

Quick apply

Refine Your Search

customer support coordinator jobs in alberta

Customer Service Coordinator

Customer Service Coordinator

Sales & Service Coordinator

Administrative Coordinator

Automotive Delivery Coordinator

LBM Inside Sales Coordinator

Nostalgia Townlet Administrative Coordinator

BDC Coordinator

Sales & Dispatch Coordinator - Shipping containers

Automotive Shop Coordinator & Service Advisor

Sales Coordinator (Part-Time)

Patient Coordinator (Leadership Development Opportunity)

Dental Administrative Assistant/Receptionist /Scheduling Coordinator Full Time

Custom Order Coordinator

Dental Claims Coordinator – Provider Services

Customer Care Coordinator

SALES COORDINATOR (MEDIA) /JUNIOR ACCOUNT EXECUTIVE

Customer Service Coordinator

Office Operations Coordinator

Customer Service Coordinator

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