Ottawa, On Fix network Jobs – 45 Openings This Week

Manager, Digital Operations & Client Services
Bio-Test Laboratory —Nepean, ON
- From $60,000 a year
- Full-time
- Microsoft Excel
- Laboratory experience
- Supervising experience
- Dental care
- Paid time off
Quick apply
3d
Senior Analyst, Service Desk
Brookfield Renewable —Gatineau, QC
- On call
- Azure
- Microsoft Outlook
- Customer service
Quick apply
Software Engineers, Canadian Air
General Dynamics Mission Systems - Canada —Ottawa, ON
- $90,000–$140,000 a year
- Full-time
- Hybrid work
- Computer Science
- Engineering
- Java
- Dental care
- Tuition reimbursement
Quick apply
Field Service Technician
Ontime Tech Solution Inc. —Ottawa, ON
- $25–$30 an hour
- Overtime
- Bilingual
- Customer service
- English
- Mileage reimbursement
Quick apply
TR Troubleshooter PEU RAN Performance
Ericsson —Ottawa, ON
- $101,500–$133,350 a year
- English
- Communication skills
- Employee stock purchase plan
- Designated paid holidays
Technical Consultant
Cisco Systems —Ottawa, ON
- $102,400–$171,500 a year
- Full-time
- Remote
- Bilingual
- Sales
- English
- Designated paid holidays
- Disability insurance
5h
Software Developer and Programmer for Microfinance Industry
Ontario International Development Agency Inc —Nepean, ON
- $54 an hour
- Full-time
- Microsoft Powerpoint
- Bilingual
- Microsoft Word
- Wellness program
- Dental care
Quick apply
Senior Software Developer
ADGA Group Consultants Inc —Ottawa, ON
- $100,000–$115,000 a year
- Full-time
- Azure
- Computer Science
- DevOps
- Profit sharing
- Disability insurance
Quick apply
Product Verification Specialist
Ross Video —Nepean, ON
- $78,000–$98,000 a year
- Full-time
- Computer Science
- Engineering
- Laboratory experience
- Paid time off
- Flexible schedule
Quick apply
Embedded Development and Systems Support
Lumentum —Ottawa, ON
- $110,625–$149,675 a year
- Full-time
- Computer Science
- DevOps
- Engineering
- Tuition reimbursement
- Paid time off
Linux Development Engineer – eLxr Distribution
Aptiv plc —Ottawa, ON
- Hybrid work
- AWS
- C++
- Linux
- Disability insurance
- Dental care
Senior AEO/SEO Web Manager
Barracuda Networks Inc. —Ottawa, ON
- $87,000–$116,000 a year
- Quality Control
Quick apply
Test Automation Developer – Embedded Connectivity Platform
Ford Motor Company —Ottawa, ON
- $89,000–$139,000 a year
- Hybrid work
- Computer science
- Computer Science
- Engineering
(sr) Field Service Technician (Ottawa)
Konica Minolta Business Solutions, U.S.A., Inc. —Ottawa, ON
- $41,168.42–$59,179.24 a year
- Weekends as needed
- High school diploma or GED
- No university degree
- Travel
- Wellness program
- Dental care
(sr) Field Service Technician (Production Print)
Konica Minolta Business Solutions, U.S.A., Inc. —Ottawa, ON
- $53,317.28–$76,644.68 a year
- Weekends as needed
- Customer service
- Travel
- Computer networking
- Wellness program
- Dental care
Live Experience Producer - Fever Originals
FeverUp —Ottawa, ON
- Bilingual
- English
- Analysis skills
- Dental care
Quick apply
Appliance Repair Technician - Ottawa, ON
LG Electronics Canada —Ottawa, ON
- $50,000–$55,000 a year
- Full-time
- Remote
- Cooking
- English
- Dental care
Quick apply
Live Experience Production Director - Fever Originals
FeverUp —Ottawa, ON
- Bilingual
- English
- Analysis skills
- Dental care
Quick apply
Operations Director
ByWard Market District Authority —Ottawa, ON
- $100,000–$110,000 a year
- Full-time
- Bilingual
- PMP
- Heavy equipment operation
Quick apply
8d
Cloud Platform - Senior Engineer Storage
Aptiv plc —Ottawa, ON
- $110,000–$120,000 a year
- Hybrid work
- Computer Science
- Master's degree
- C++
- Disability insurance
- Dental care

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Manager, Digital Operations & Client Services

Bio-Test Laboratory
Nepean, ON

Quick apply

Job details

Permanent | Full-time
From $60,000 a year
3 days ago

Qualifications

Microsoft Excel
Laboratory experience
Supervising experience
Communication skills

Full job description

About Bio-Test Laboratory

Bio-Test Laboratory is a growing, privately held diagnostic laboratory network serving Ottawa and Eastern Ontario through 11 patient service centres. For decades, physicians and patients across the region have trusted us for accurate, timely diagnostic testing. Today, we're in the middle of an exciting transformation — modernizing our operations, digitizing our workflows, and embracing AI-enabled tools to deliver a faster, smarter, more connected diagnostic experience.

We're looking for a leader who wants to be part of that transformation — not just to run our specimen processing and client services operations, but to help bring them to the next level.

The Opportunity

This is a hands-on operational leadership role with real room to grow. You'll own the engine room of the lab: the specimen processing and client services functions that ensure every sample moves from collection to accurate, on-time diagnostic reporting. But this isn't a "keep the lights on" job. We're hiring someone who will challenge how things are done, bring digital fluency to a traditionally manual environment, and help build the modern lab operation we're becoming.

For the right candidate, this role is a launchpad. As Bio-Test grows and modernizes, so will the scope of this position — into broader operations leadership, digital transformation initiatives, and strategic projects across the network.

What You'll Do

Operational Leadership

· Oversee all operational aspects of specimen processing and client services, ensuring timely and accurate diagnostic reporting across the network

· Lead, supervise, coach, and develop the specimen processing and client services teams, building a culture of accountability, adaptability, and continuous improvement

· Own daily workflow management — anticipating bottlenecks, reallocating resources, and staying nimble as volumes and priorities shift

Performance & Continuous Improvement

· Set, monitor, and achieve KPI targets across productivity, turnaround time, quality, and client experience

· Use data and dashboards — not gut feel — to identify trends, diagnose problems, and drive improvement initiatives

· Champion a "better every week" mindset: pilot changes quickly, measure results, scale what works

Digital & AI Enablement

· Identify, evaluate, and implement new technologies that streamline operations — from workflow automation to digital requisitioning and reporting tools

· Apply AI tools at a moderate-to-advanced level in day-to-day work: drafting SOPs and communications, analyzing operational data, automating repetitive tasks, and improving decision-making

· Act as a digital champion for your teams — training staff, reducing resistance to change, and translating new tools into real productivity gains

· Partner with leadership on modernization initiatives across the lab network

Client Experience

· Ensure client services delivers responsive, professional support to physicians, clinics, and patients

· Close the loop on service issues quickly, and use complaint and feedback data to drive systemic fixes

What You Bring

· 3–5+ years of supervisory or management experience in laboratory operations, specimen processing, healthcare operations, or a comparable high-volume, quality-critical environment

· Demonstrated digital fluency: comfortable adopting new software quickly, working with data (Excel/dashboards at minimum; analytics tools a plus), and using AI tools (e.g., ChatGPT, Claude, Copilot) in a professional context

· A track record of process improvement — you can point to something you made measurably faster, cheaper, or better

· Strong people leadership: you develop teams, handle difficult conversations directly, and bring staff along through change

· Adaptability and calm under pressure — lab operations shift daily, and you adjust without drama

· Excellent communication skills with clinical staff, clients, and leadership

· Knowledge of laboratory accreditation and quality standards (e.g., IQMH/Accreditation Canada Diagnostics) is a strong asset

· MLT/MLA background or healthcare credentials are an asset, not a requirement — we care more about how you lead and how you think

Hours of Work

Monday to Friday. Standard hours are 8:30 AM – 5:00 PM, with flexibility to work 12:00 PM – 8:30 PM as staffing needs require. This role requires the operational agility to adjust to the needs of the lab.

Why Bio-Test

· Growth trajectory — join a company that's expanding its network and investing in modernization, with genuine advancement opportunity for leaders who deliver

· Real impact — your decisions directly affect how quickly patients and physicians get results that matter

· Modernization mandate — leadership backing to change things, not just maintain them

· Ownership culture — a private, entrepreneurial environment where good ideas move fast

How to Apply

Submit your resume and a brief note on one process you've improved and how you measured the result. Applications without the note will still be considered — but the note is your chance to stand out.

Bio-Test Laboratory is an equal opportunity employer. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Pay: From $60,000.00 per year

Benefits:

Casual dress
Dental care
Employee assistance program
Extended health care
Life insurance
On-site parking
Paid time off
Vision care

Work Location: In person

Quick apply

Refine Your Search

fix network jobs in ottawa, on

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