Richmond, Bc Customer experience representative Jobs – 72 Openings This Week

Bilingual (French/English) Guest Services Representative - Seasonal
Arc'teryx —Vancouver, BC
- $48,000 a year
- Full-time
- Hybrid work
- Bilingual
- English
- Microsoft Office
- Employee stock purchase plan
- Dental care
Customer Success Representative
Jetson Home —North Vancouver, BC
- $75,000 a year
- Full-time
- CRM software
- Communication skills
- Disability insurance
- Dental care
Quick apply
CUSTOMER SVC REP II - SSC CANADA
Mohawk Industries —Vancouver, BC
- Microsoft Excel
- Customer service
- High school diploma or GED
- Dental care
- Tuition reimbursement
Generalist, Customer Care
Gordon Food Service —Delta, BC
- $38,000–$48,000 a year
- Full-time
- Sales
- Marketing
- Customer service
- Profit sharing
- Dental care
Sales Assistant
ASI Computer Technologies Corp —Richmond, BC
- $38,000–$40,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Dental care
- Paid time off
Quick apply
Customer Success Manager
Candrone —Burnaby, BC
- $75,000–$90,000 a year
- Sales
- Continuous improvement
- Travel
- Dental care
Quick apply
WDDC - Client Services Representative for Lower Mainland & Vancouver Island
Western Drug Distribution Center —Vancouver, BC
- $37–$39 an hour
- Full-time
- Sales
- Microsoft Office
- Travel
- Paid time off
- Life insurance
Quick apply
13d
Customer Service Representative-Film and Television
BREAKDOWN SERVICES OF CANADA LTD —North Vancouver, BC
- $18.25 an hour
- Customer service
- Public speaking
- Communication skills
Quick apply
Customer Service Representative
Aon Corporation —Vancouver, BC
- $50,000–$57,000 a year
- No weekends
- Microsoft Excel
- Inventory management
- Microsoft Office
Customer Service Representative.
Star Limousine Services —Vancouver, BC
- Hospitality
- Communication skills
Customer Service Representative
Waste Connections of Canada —Coquitlam, BC
- $50,000–$55,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee stock purchase plan
- Disability insurance
Quick apply
1d
Office Administrator
Intercity Packers —Richmond, BC
- $45,000 a year
- Full-time
- Customer service
- English
- High school diploma or GED
- Profit sharing
- Disability insurance
2d
Customer Service Representative
Cubic Corporation —Burnaby, BC
- $18.25–$21.00 an hour
- Weekends as needed
- Customer service
- High school diploma or GED
- Data entry
1d
Account Representative - Casual
DIVERSEcity Community Resources Society —Surrey, BC
- $30.95–$35.52 an hour
- Immediate opening
- Microsoft Word
- Microsoft Excel
- Microsoft Access
9d
Client Relationship Manager
Manulife —Vancouver, BC
- $92,900–$142,900 a year
- Full-time
- Finance
- Math
- Bachelor's
- Profit sharing
- Disability insurance
8d
Senior Customer Service Representative
Cubic Corporation —Burnaby, BC
- $17–$20 an hour
- Weekends as needed
- Customer service
- High school diploma or GED
- Data entry
1d
Customer Service Evening Shift
Compass Group Canada Ltd —Burnaby, BC
- $24.44 an hour
- Evening shift
- Customer service
Quick apply
14d
Customer Service Representative – Architectural Hardware / Locksmith Industry
Seccan —Burnaby, BC
- $48,000–$63,000 a year
- Immediate opening
- Bilingual
- Microsoft Word
- Microsoft Outlook
- Disability insurance
- Dental care
Quick apply
12d
Customer Service Representative Bilingual French Speaking
Mothers Choice Products —Richmond, BC
- $22–$24 an hour
- Temporary
- Bilingual
- Customer service
- English
- Dental care
- Vision care
Quick apply
1d
CIC Aftersales Representative
Dilawri Group of Companies - BC Region —Vancouver, BC
- $42,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Dental care
Quick apply
1d

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Bilingual (French/English) Guest Services Representative - Seasonal

Arc'teryx -
Vancouver, BC

Apply Now

Job details

Full-time
$48,000 a year

Qualifications

Bilingual
French
English
Microsoft Office
Guest services
Communication skills

Full job description

Department: NAM - Guest Services

Reports to: Guest Services Supervisor

Location: Vancouver, B.C.

Your Opportunity at ARC’TERYX:

As a Bilingual Guest Services Representative - Seasonal, you will provide an exceptional experience and helpful solutions for guests seeking answers about Arc’teryx products and services.

Recognizing the diverse needs of our guests, you will take an empathetic approach to offer personalized resolutions through multiple channels of communication. In collaboration with a dynamic, high-performing team committed to both Guest Services and After-Sales support, you will represent the brand and inspire continuous growth of guest loyalty.

Please note this is a temporary, fixed term position, for approximately 6 months, beginning August 10, September 8, October 5, or November 2, 2026.

This role will be based out of our new Vancouver office, located at 565 Great Northern Way, and may be open to hybrid work depending on business needs and per department policy. Please review the Expectations section at the end of the job description for more information.

Meet Your Future Team:

The Arc’teryx Guest Services and After-Sales team offers a service that is authentic, professional, and knowledgeable, striving for a human interaction above all else. By doing so, we inspire guest loyalty and support the growth of our brand in our epicenter cities and around the world.

If you were a Bilingual, Guest Services Representative now, here are some of the core activities you would be doing:

Providing bilingual customer service support by interacting with guests in both French and English across multiple channels, including verbally over the phone and in writing through email, web reviews, and live chat
Utilizing a detailed understanding of Arc’teryx Guest Services and After-Sales procedures to answer inquiries regarding products, technical features, and repair
Effectively managing your workload with consideration of our department’s service level goals
Achieving and exceeding established performance targets, with a focus on quality of service and efficiency, while maintaining professionalism and empathy with guests
Processing manual orders with care and accuracy, while supporting guests through sometimes more complex solutions
Providing high-quality, guest-centric interactions and being open to coaching and feedback to support personal and team growth
Taking ownership of guest concerns from start to finish, ensuring timely follow-up and resolution
Other duties as required

Here are some of the things you could be working on in the future:

Stretching your support in collaboration with leadership by taking on focused tasks
Contributing to the development of new resources to improve service levels and overall guest experience
Acquiring knowledge to become a subject matter expert and provide key support for our team with specific products, collections, processes, or systems
Actively contributing to a supportive and collaborative team culture, including sharing insights and best practices

Are you our next Bilingual, Guest Services Representative?

You are able to read, write, fluently speak and understand both the French and English language, and communicate with guests confidently and clearly in either language
You have knowledge of or experience using Arc’teryx products or other outdoor brand products
You have highly effective verbal and written communication skills
You are able to read, write, fluently speak and understand the English language
You are proactive and comfortable communicating with customers via phone and email
You have strong organizational, interpersonal, and problem-solving skills
You have a strong attention to detail, including accurate data and order entry skills
You are proficient in Microsoft Office
You are proactive in identifying the root cause of issues and developing solutions
You remain highly flexible and adaptable when faced with ambiguity
You are comfortable with change, and able to switch to other tasks or business areas as needed when business demands shift
You are able to balance autonomy and collaboration
You inspire breakthrough thinking and continuous improvement
You seek the best (but sometimes not the easiest) solutions, with an unwavering commitment to do what is right
Your passion for your work is paralleled by your passion for getting outside and living it

Expectations

In this role, employees will be required to participate in Training in a structured onboarding class to learn systems and processes, product knowledge, and guest interactions. Training is approximately 3 weeks long, and must be performed on location, based at either our North Vancouver head office (110-2220 Dollarton Hwy), or the Guest Services location (565 Great Northern Way). Upon completion of Training, all employees will work from 565 Great Northern Way.
In this role, you will be eligible for a hybrid work schedule, which will begin following graduation from Training. The hybrid schedule will be three days per week in-office, as determined by the department.
Blackout dates apply during peak periods, during which time off will not be approved:

- November 17 to December 12; January 2 to January 16.
- November 30 to December 11, and for the last week of the contract, all team members are required to be in office full-time.

Additionally, employees are expected to be available and not take time off during their first month(s) of employment to ensure training requirements are met.

Dates and hybrid schedule are subject to change based on business need and operational requirements.

Compensation:

The salary for this role is $48,000. You will also receive a $2,000 per year premium, added incrementally.

Total Rewards

Most new team members join between the start and midpoint of the range, where you can contribute right away while continuing to grow your craft, your collaborations, and your impact at Arc’teryx. This range reflects market alignment and the scope of the role. Individual pay is determined by your skills, experience, and level of responsibility.

We’re committed to fair, equitable, and competitive pay, reviewed regularly to ensure internal alignment and market relevance. Transparency is part of how we follow through on our commitments and how we honour the value you bring to our team.

In addition to base pay, Arc’teryx supports people through benefits designed to sustain both work and life:

Health & wellbeing - Extended health, dental, and vision coverage, including mental health support, fertility benefits, gender-affirming care and a 24/7 Employee Assistance Program (EAP).
Financial wellbeing - RRSP matching and eligibility for Arc'teryx Annual Incentive Plan and access to Employee Stock Purchase program (ESPP) where applicable.
Time & Flexibility - Paid time off, wellness time, and No Wasted Day program (dedicated paid days to get outside & explore).
Family support - Parental leave top-up and a nesting period for new parents.
Growth, community & gear - Professional development opportunities, Arc'teryx Academies (outdoor skill-building events), Employee Belonging Councils, and access to employee discounts and Pro Deals (exclusive discounted pricing on gear).

*Eligibility for certain programs may vary by role.

Equal Opportunity

Arc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance.

Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate.

All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.

Leave it Better

We believe that the mountains transform us, that how we adventure matters, and that there’s always a better way.

Join us in creating positive change in ourselves, our communities, and the world.

Live it. Get out there - the mountains make us better

Disruptive evolution. In pursuit of better. Always.

Commit. We set bold objectives and see them through.

Apply Now

Refine Your Search

customer experience representative jobs in richmond, bc

Bilingual (French/English) Guest Services Representative - Seasonal

Customer Success Representative

CUSTOMER SVC REP II - SSC CANADA

Generalist, Customer Care

Sales Assistant

Customer Success Manager

WDDC - Client Services Representative for Lower Mainland & Vancouver Island

Customer Service Representative-Film and Television

Customer Service Representative

Customer Service Representative.

Customer Service Representative

Office Administrator

Customer Service Representative

Account Representative - Casual

Client Relationship Manager

Senior Customer Service Representative

Customer Service Evening Shift

Customer Service Representative – Architectural Hardware / Locksmith Industry

Customer Service Representative Bilingual French Speaking

CIC Aftersales Representative

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