Assistant spa Jobs

Assistant Front Office Manager, Full-time
FAIRMONT —Victoria, BC
- From $60,200 a year
- Full-time
- Microsoft Office
- Hotel
- Bachelor's
- Dental care
- Vision care
Quick apply
1d
Front Desk Receptionist
TN Nails and Spa —Grande Prairie, AB
- $19–$21 an hour
- Full-time
- Customer service
- Administrative experience
- High school diploma or GED
Quick apply
Salon /Spa Receptionist
Salon Allure Spa —Etobicoke, ON
- From $1 a year
- Part-time
- English
- Cashiering
- Supervising experience
Quick apply
Spa Receptionist
Banff Caribou Properties Ltd. —Banff, AB
- Full-time
- Customer service
- Organizational skills
- Communication skills
Quick apply
7d
Private Residences Receptionist
Four Seasons —Whistler, BC
- $26.30–$27.90 an hour
- Weekends as needed
- Customer service
- English
- Hotel
- Dental care
- Paid time off
Receptionist & Administrative Assistant (Non-Medical)
Send 123 Inc —Markham, ON
- $20–$25 an hour
- Full-time
- Customer service
- English
- Microsoft Office
Quick apply
6d
Full/ Part Time Receptionist
Salon Capelli —Ottawa, ON
- $18–$20 an hour
- Part-time
- Customer service
- English
- Administrative experience
- Flexible schedule
Quick apply
6d
Salon Coordinator / Receptionist
Pedi N Nails West Toronto —Toronto, ON
- $19–$22 an hour
- Part-time
- Bilingual
- Hospitality
- Spanish
Quick apply
Front Desk Clerk
Uptown Med Spa —Langley, BC
- $18.50 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
8d
Salon Receptionist
Breze Salon and Day Spa —Nanaimo, BC
- From $20 an hour
- Part-time
- Sales
- Customer service
- English
- Store discount
- Flexible schedule
Quick apply
8d
Spa Receptionist
Yuen Foot Massage & Spa —Vancouver, BC
- $18.25–$19.00 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Customer service
- Store discount
Quick apply
Client Service and Front Desk
Fieldstone Spa —Cobourg, ON
- $17.50–$19.00 an hour
- Part-time
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
13d
Hiring Spa/Salon Receptionist
The Vine Luxury Spa —Grande Prairie, AB
- $15–$17 an hour
- Part-time
- Front desk
- In-person
- Communication skills
- Flexible schedule
Quick apply
8d
Spa Receptionist
Yuen Spa South Surrey —Surrey, BC
- From $18.25 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Flexible schedule
Quick apply
11d
Salon & Spa Coordinator (EXPERIENCE REQUIRED)
Sunshrine Day Spa & Salon —Lakefield, ON
- $18–$21 an hour
- Part-time
- Customer service
- Organizational skills
- In-person
- Flexible schedule
Quick apply
17h
Receptionist
Mani Pedi Plus —North Bay, ON
- From $18 an hour
- Full-time
- Microsoft Word
- Google Suite
- Customer service
Quick apply
Assistant Guest Service Manager
Naturally Pacific Resort —Campbell River, BC
- $23.40–$26.00 an hour
- Full-time
- Hospitality
- Inventory management
- Microsoft Office
- Dental care
- Employee assistance program
Quick apply
Front Desk Receptionist
La Dolcevita Day Spa and Salon —Kamloops, BC
- $18.25–$20.00 an hour
- Part-time
- Customer service
- Organizational skills
- Front desk
Quick apply
8d
Marketing & Operation Assistant
Smile Well Medical & Spa —Coquitlam, BC
- $20–$23 an hour
- Part-time
- Marketing
- Writing skills
- No university degree
- Store discount
- Dental care
Quick apply
3d
Assistant Spa Manager and Esthetician
Nail Haven Wax Bar —Waterdown, ON
- $19–$22 an hour
- Part-time
- Sales
- Sanitation
- In-person
- Store discount
- Dental care
Quick apply
7d

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Assistant Front Office Manager, Full-time

FAIRMONT -
Victoria, BC

Quick apply

Job details

Full-time
From $60,200 a year
1 day ago

Qualifications

Micros POS
Renovation
Microsoft Office
Bachelor's
Hospitality Management
Construction experience
Fidelio
Leadership
Communication skills

Full job description

Company Description

Recognized as the #1 Best Canadian Hotel in Travel + Leisure's 2024 World's Best Awards, Fairmont Empress is located in Victoria, BC, overlooking the city's sparkling Inner Harbour. A Forbes recommended and MICHELIN key hotel that offers 431 beautifully appointed guest rooms and suites, Fairmont Spa with signature West Coast experiences, and Q at the Empress featuring Pacific Northwest cuisine, an award-winning wine list, and regionally focused cocktail culture. World-famous Tea at the Empress is served in the Lobby Lounge with stunning harbour views.

The magnificent property completed a $60+ million restoration in 2017 that celebrated its proud history while moving the hotel into a new era of modern luxury and transforming the iconic property into a must-visit destination. In 2023, the property introduced a revamped Fairmont Gold Experience, including a major renovation to the Fairmont Gold floor. 88 Fairmont Gold rooms and a newly renovated lounge are ready to accommodate guests. Located on Vancouver Island, Canada's Castle on the Coast is the ideal starting point to explore British Columbia's stunning natural and expansive beauty. Historic Hotels Worldwide recognizes the property's prestigious grounds as the Top 25 Most Magnificent Gardens in the World.

Job Description

ASSISTANT FRONT OFFICE MANAGER

Reporting to the Director of Front Office, the role of AFOM is responsible for a seamless operation of the Front Office department at all times.

What is in it for you:

Employee benefit card offering discounted rates at Accor properties worldwide and additional benefits for Fairmont and Raffles colleagues
Exclusive Employee and Friends & Family Discounts at Fairmont Hotel Vancouver
Exclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and Whistler
Opportunity to develop your talent and grow within your property and across the world!
Complimentary meal during your shift through our Colleague Dining Program
Complimentary uniform laundering
Access to our comprehensive benefits and wellness programs, including extended healthcare benefits and RMT, dental, vision, and complimentary counseling, wellness sessions, financial and family planning through LifeWorks
Access to our company-matched Defined Contribution Pension Plan (DCPP)
Opportunity to develop your talent through coaching and our Leadership Mentoring Programs
Competitive salary starting at $60,200 depending on experience level

What you will be doing:

Supporting company and hotel policies and procedures including the promoting and participation in Colleague Engagement, Health and Safety, Voice of Guest, Forbes Luxury Standards, and ALL Loyalty Program
Participating in scheduling, ordering, and financial reporting
Ability to work effectively and provide leadership in a management team with shared responsibilities.
Oversee Front Office daily operations as “manager on duty”, with direct accountability for leadership of Front Office operations (Front Desk, Guest Services, Reservations, and Royal Service).
Coaching and development of Colleagues to ensure service standards and goals are met and exceeded
Responsible for ensuring that all guest issues/complaints receive prompt action and follow up and are communicated effectively to all relevant areas.
Taking charge of Groups and Tours from a Front Office perspective from pre-convention meetings to on-site support for Directors and Guests
Liaise with key departments (Housekeeping, Food & Beverage, Royal Service, Reservations and Sales and Conference Services) to ensure smooth sense of arrival and departure.
Participating in interviewing, recruiting and selection of new team members
Liaise with VIP parties, special attention guests, ensuring that accommodation is in order, inspecting where necessary, greet, escort and contact when possible upon arrival.
Liaise with the F&B team to ensure proper communication of amenities and guest requests.
Attendance at all required Hotel meetings.
Thorough knowledge of emergency procedures and general crisis situation procedures
All other duties as assigned.

Qualifications

Your experience and skills include:

Excellent knowledge of Front Office Procedures
Knowledge of Micros Fidelio Opera and Microsoft Office Applications
Previous leadership experience required
Highly organized, career and result oriented with the ability to be flexible with work hours including night shifts days off, assignments and additional duties.
Must be able to work well under pressure in a fast-paced and constantly changing environment
Must possess excellent interpersonal and motivational skills
Second language is an asset
Professional manner, positive and resilient personality and ability to work with minimal oversight
Excellent interpersonal and communication skills, both written and verbal.
Degree/Diploma in Hospitality Management or a university degree, a strong asset

Additional Information

Physical Aspects of Position (include but are not limited to):

Constant standing and walking
Occasional bending and kneeling
Occasional carrying and lifting

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Your team and working environment: Welcome to Canada’s Castle on the Coast. The Empress Hotel sits proudly at the centre of culture and history in Victoria, British Columbia. This is the best of all worlds – where contrast meets distinction, opulence blends harmoniously with the understated and fabled history meshes with contemporary affairs. This award-winning Victoria hotel and National Historic Site is an alluring blend of classic and contemporary, vintage and cutting-edge: Where Modern meets Iconic. Come join our wonderful team of hospitality experts!

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Quick apply

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