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Residential Support Worker

Advanced Care Group -
Kelowna, BC

Quick apply

Job details

Casual
$27.25–$29.00 an hour

Qualifications

Dementia care
CPR Certification
Nursing home experience
Assisted living experience
Caregiving
NVCI
English
Senior care
First Aid Certification
Meal preparation
Human Services
Social Work
Communication skills
Driving Licence

Full job description

Job Summary

We are seeking compassionate and dedicated Community Support Workers, Registered Care Aides, and Human Services Workers to provide personalized assistance to individuals in our staffed home and out in community settings. This role involves supporting individuals with diverse abilities, and those requiring assistance with activities of daily living. Client needs and care are individualized and may range in complexity.

The ideal candidate will have experience in developmental/diverse abilities care, personal care assistance, behavioral de-escalation, community experience, and a proven calm approach to care — with a strong focus on promoting independence, safety, and well-being, and a clear understanding of behaviors and de-escalation processes.

This is a staffed residential home in the community, with care provided on 8-hour shift rotations — days, evenings, and overnights.

Duties & Responsibilities

Provide direct, personalized support to individuals with diverse abilities in accordance with each client's individual care/support plan
Assist clients with activities of daily living (ADLs), including personal hygiene, bathing, dressing, toileting, feeding, and mobility support
Support clients in community settings — appointments, recreational activities, errands, and social/community inclusion outings
Apply behavioral de-escalation techniques calmly and consistently; recognize early warning signs and respond proactively to prevent escalation
Promote client independence, choice, and dignity while ensuring physical and emotional safety
Administer or assist with medications per policy and training (if applicable/certified)
Complete accurate documentation each shift — progress notes, incident reports, communication logs — per agency and regulatory standards
Order groceries and plan/prepare meals for client(s), accounting for dietary needs, preferences, and any nutritional guidelines in the care plan
Share responsibility, alongside other staff, for the continual upkeep and cleanliness of the home — including laundry, dishes, general tidying, and light cleaning — so the home is consistently maintained across all shifts
Communicate effectively with the internal care team, family members, and other stakeholders regarding client status and changes in condition
Follow all health and safety protocols, including infection control, safe transfers/lifts, and emergency procedures
Attend mandatory training, team meetings, and shift handovers as scheduled
Work assigned 8-hour shifts on a rotating basis across days, evenings, and overnights, including weekends and statutory holidays as required
Overnight shifts are sleep shifts: staff remain on-site at all times and are provided their own private room for sleeping during the overnight rotation, waking as needed to respond to client needs

Requirements & Qualifications

Relevant experience providing developmental/diverse abilities support or community living services (e.g., with organizations such as AxisCare, Connect Communities, or similar community-based support providers)
Experience with personal care assistance and activities of daily living support
Demonstrated experience with behavioral de-escalation and a calm, patient approach under pressure
Certification as a Health Care Assistant/Care Aide, Community Support Worker, or Human Services Worker diploma (or equivalent combination of education and experience)
Current First Aid/CPR certification (or willingness to obtain)
Non-Violent Crisis Intervention (NVCI) or equivalent de-escalation training considered a strong asset
Clean Criminal Record Check, including vulnerable sector search
Valid driver's license and reliable vehicle considered an asset (for grocery runs and community outings)
Comfortable with basic meal planning/preparation and routine housekeeping tasks
Ability to work a rotating shift schedule, including days, evenings, and overnight sleep shifts on-site
Strong communication, documentation, and teamwork skills

Bona fide occupational requirement: this position is open to female applicants only, in accordance with the applicable provincial Human Rights Code, based on the personal care needs and preferences of the client(s) supported in this role

Compensation & Schedule

Wage: $27.25 – $29.00/hour, based on experience and qualifications
Shift length: 8-hour shifts
Shift types: Days, Evenings, Overnights (sleep shifts)
Employment type: Casual, Part-Time, and Full-Time positions available

How to Apply

Interested candidates can apply by contacting [email protected]

Pay: $27.25-$29.00 per hour

Work Location: In person

Quick apply

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