Learning support librarian Jobs

Support Manager - (992458.3)
University of Victoria —Victoria, BC
- $88,155–$114,671 a year
- Weekends as needed
- Master's degree
- Case management
- Computer skills
9h
Senior Development Officer
University of Toronto —Toronto, ON
- $97,348 a year
- Weekends as needed
- Administrative experience
- Analysis skills
- Bachelor's
7d
Hospitality & Ancillary Services Assistant - Marketing & Communications
University of Toronto —Toronto, ON
- $67,916–$86,855 a year
- Full-time
- Hospitality
- Marketing
- Social media management
7d
Assistant to the Dean - (997435.4)
University of Victoria —Victoria, BC
- $4,943–$5,262 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
4d
Library Services Assistant (Auxiliary)
UBC Faculty of Forestry —Kelowna, BC
- $26.10–$29.93 an hour
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Customer service
6d
Assistant to the Director and Office Manager - (997452.3)
University of Victoria —Victoria, BC
- $4,740–$5,056 a month
- Full-time
- Microsoft Office
- Administrative experience
- Communication skills
5d
Administrative Assistant - (991354.9)
University of Victoria —Victoria, BC
- $4,185–$4,344 a month
- 4 hour shift
- Microsoft Office
- Administrative experience
- SharePoint
3d
Contractually Limited - Assistant Professor in Chemistry
University of Guelph —Guelph, ON
- Temporary
- Doctoral degree
- Master's degree
- Bachelor's
5d
Senior Financial Processor
UBC Faculty of Forestry —Vancouver, BC
- $4,314–$4,532 a month
- Full-time
- Hybrid work
- Microsoft Office
- High school diploma or GED
- Accounting
4d
Coordinateur.trice du Bureau de prêt – bibliothèque // Circulation Desk Coordinator-Library
Bishop's University —Canada
- $27.99–$36.52 an hour
- Weekends as needed
- Bilingual
- Customer service
- English
- Work from home
- Employee assistance program
4d
Operations Assistant (Term)
University of Toronto —Toronto, ON
- $67,916–$86,855 a year
- Full-time
- Computer Science
- Microsoft Office
- Administrative experience
1d
Undergraduate Admissions and Student Advisor - (989896.1)
University of Victoria —Victoria, BC
- $73,258–$95,260 a year
- Weekends as needed
- Nursing
- Bachelor's
- Travel
9h
Senior Project Officer - (993948.3)
University of Victoria —Victoria, BC
- $84,211–$109,532 a year
- Full-time
- Research
- Project management
- Bachelor's
9h
BSN Program Manager - (989897.1)
University of Victoria —Victoria, BC
- $76,643–$99,674 a year
- Full-time
- Nursing
- Administrative experience
- Bachelor's
9h
Assistant Professor in Experimental Condensed Matter Physics
University of Guelph —Guelph, ON
- Doctoral degree
- Education
1d
S2627-201 - On-Call Library Technician
School District #71 (Comox Valley) —Courtenay, BC
- $27.84 an hour
- On call
- English
- High school diploma or GED
- Communication skills
1d
Assistant Professor in Medical Physics
University of Guelph —Guelph, ON
- Doctoral degree
1d

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Support Manager - (992458.3)

University of Victoria -
Victoria, BC

Apply Now

Job details

Full-time
$88,155–$114,671 a year
9 hours ago

Qualifications

Master's degree
Case management
Computer skills
Communication skills

Full job description

Organizational Unit

University of Victoria -> Student Affairs -> Residence Services

Location

University of Victoria - Victoria, BC V8W 2Y2 CA (Primary)

Posting Close Date

20 July 2026

Please note that positions will close at 4 p.m. on the closing date.

FTE

1.0

Salary Grade

$88,155.00 - $114,671.00

Additional Posting Information

N/A

Salary posted will be pro-rated based on FTE and achieved as per the collective agreement, if applicable.

Classification

SG13

Start Date

8/1/2026

End Date

6/15/2028

Employee Group:

PEA - Term

# of Hires Needed

Category

Administrative and Support Services, Equity and Human Rights

About this Opportunity

The University of Victoria is one of Victoria's largest employers and one of Canada’s best diversity employers. Together we are more than 5,000 dedicated faculty, librarians and staff supporting the University of Victoria’s diverse academic programs, world-class research and commitment to civic engagement.

The salary range for this position is:

Recruitment range: $88,155 to $97,206. Starting salary is determined in accordance with the PEA Collective Agreement.

• Performance range: Up to $114,671. Progression beyond the recruitment range is available through annual performance increases, in accordance with the PEA Collective Agreement.

Job Summary

Working closely with campus partners, and in particular the Student Support Manager in the Office of Student Life, the Support Manager serves Residence Services and residents by coordinating prevention, intervention, and support efforts to assist students facing crisis, and other life challenges including traumas, significant conduct violations, and health or wellness issues. Responsibilities include:

Serving as Residence Services contact to centralized case management for liaising with students/ families in complex student matters
Coordinating care, implementation referrals and following-up on student issues like academic/residence accommodations, mental health, and sexualized/physical violence requiring case management;
Reviews person of concern reports and asseses, evaluates and triages response. May also review and assist staff in response to high impact/high profile conduct reports
Directing response to significant student issues that require coordination across diverse departments (e.g., Campus Security, Student Wellness Centre, Office of Student Life, Equity and Human Rights Office etc.)

In addition, this position examines current Residence Services operations and policies, researching and recommending changes, and leading organizational change in specific projects that focus on the provision of service and support to individual residents as well as under-represented student populations. This position develops policy and process that contribute to the development of safe and healthy communities on campus, providing guidance and direction to managers within Residence Services as well as to campus partners wanting or needing to engage with the on-campus student community.

May be required to work outside regular work hours (8:30-4:30) on evenings and weekends.

Job Requirements

This position requires a Masters’ degree in a related field (e.g., social work, public health, counselling psychology, conflict management, etc.) and a minimum of 5 years practical work-related experience managing and responding to sensitive crisis situations within university-aged populations, with advanced knowledge and skill in trauma-informed practices. This position must also have significant experience with the development and implementation of residence life and education policies, procedures, and practices (including the oversight and implementation of conduct systems); the design and implementation of emergency conduct / crisis protocol training; and policy and procedure development.

This position requires experience:

Managing responses to crises.
Supporting and referring complainants, respondents, and witnesses of sexualized/physical violence to a wide range of support services.
Working within and supporting others in navigating complex processes.
Handling highly sensitive issues in a complex environment, with a commitment to maintaining confidentiality and neutrality.
Using advanced de-escalation techniques, mediation, and conflict resolution skills.

This position requires knowledge of:

Current trauma-informed practices and the differential impacts of trauma caused by sexualized/physical violence on students.
Student development theory, contemporary student health and wellness issues, including the particular needs of students with disabilities, 2SLGBTQIA+, graduate, Indigenous and international students.
Human rights and privacy legislation.
Local community-based resources and ability to foster and maintain effective working relationships with community based partners.
Unique issues facing university students and knowledge of the intersecting nature of student health and wellness.

This position also requires:

Strong interpersonal and communication skills.
An ability to explain and implement complex decisions.
An ability to work in an unpredictable setting with complex, sensitive, and high-profile topics.
Ability to provide triage assessment, risk assessment and crisis intervention.
Strong critical-thinking skills and creative problem-solving.
Ability to assess and support students sensitively, effectively, respectfully, and discreetly. •
Understanding of treatment programs, mental health terminology, including diagnostic categories.
Willingness to work with underserved and underrepresented student populations.
Administrative and computer application skills required to effectively implement and maintain a case management tracking system.

The following are considered to be assets:

Experience working as part of a case management team.
Experience working in a complex work environment (e.g., post-secondary setting, government, sexual assault centre, etc.).
Experience working with a wide range of diverse constituents; and
Training in post-secondary threat, violence, and risk assessment.

An equivalent combination of education and experience may be considered.

Territory Acknowledgement: We acknowledge and respect the Lək̓ʷəŋən (Songhees and Xʷsepsəm/Esquimalt) Peoples on whose territory the university stands, and the Lək̓ʷəŋən and WSÁNEĆ Peoples whose historical relationships with the land continue to this day.

Equity Statement: UVic is committed to upholding the values of equity, diversity, inclusion and human rights in our living, learning and work environments. In pursuit of our values, we seek members who are eager to actively participate in that shared responsibility. We actively encourage applications from members of historically and systemically marginalized groups.

Read our full equity statement here: www.uvic.ca/equitystatement.

Accessibility Statement: If you anticipate needing accommodations for any part of the application and hiring process contact: [email protected] Any personal information provided will be maintained in confidence.

Apply Now

Refine Your Search

Support Manager - (992458.3)

Senior Development Officer

Hospitality & Ancillary Services Assistant - Marketing & Communications

Assistant to the Dean - (997435.4)

Library Services Assistant (Auxiliary)

Assistant to the Director and Office Manager - (997452.3)

Administrative Assistant - (991354.9)

Contractually Limited - Assistant Professor in Chemistry

Senior Financial Processor

Coordinateur.trice du Bureau de prêt – bibliothèque // Circulation Desk Coordinator-Library

Operations Assistant (Term)

Undergraduate Admissions and Student Advisor - (989896.1)

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BSN Program Manager - (989897.1)

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Assistant Professor in Medical Physics

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