Edmonton Ab Manager, product knowledge & training Jobs – 2564 Openings This Week

Manager, Product Knowledge & Training
Formations Inc —Edmonton, AB
- Sales
- Customer service
- Presentation skills
- Dental care
Quick apply
Project Manager – Multi-Family, Commercial
Terrace Construction Development Inc. —Edmonton, AB
- Full-time
- Microsoft Word
- Management
- PMP
- Disability insurance
- Dental care
Quick apply
Manager, CQV
Applied Pharmaceutical Innovation —Edmonton, AB
- Temporary
- Engineering
- Master's degree
- Project management
- Paid time off
- Work from home
Senior Electrical Engineer / EIC Manager
Thermo Design Engineering Ltd —Edmonton, AB
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Fixed Operations Manager
North Edmonton Kia —Edmonton, AB
- $120,000–$180,000 a year
- Full-time
- Microsoft Excel
- In-person
- Disability insurance
- Dental care
Quick apply
Head of Integrated Planning
Applied Pharmaceutical Innovation —Edmonton, AB
- Full-time
- Engineering
- Bachelor's
- Travel
- Paid time off
- Work from home
11d
Senior Project Manager - Civil Infrastructure
Whissell Contracting —Edmonton, AB
- From $130,000 a year
- Full-time
- PMP
- Engineering
- Microsoft Office
- Dental care
- Paid time off
Quick apply
Senior Commercial Security & Integration Technician
Ideal Integration —Edmonton, AB
- $38–$48 an hour
- Overtime
- Schematics
- Travel
- In-person
- Dental care
- Paid time off
Quick apply
Community Manager
ICM Property Services Inc. —Edmonton, AB
- From $70,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Wellness program
- Mileage reimbursement
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Director, Validation
Applied Pharmaceutical Innovation —Edmonton, AB
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Paid time off
- Work from home
11d
Glazier Manager / Estimator
Contract Glass & Aluminum Ltd. —Edmonton, AB
- $80,000–$100,000 a year
- Full-time
- Microsoft Excel
- Management
- English
- Dental care
- Vision care
Quick apply
2d
AML/ATF Manager
Santander Consumer Bank —Edmonton, AB
- Full-time
- Bachelor's
- Accounting
- In-person
- Disability insurance
- Dental care
Quick apply
Lawyer - In-House Legal Counsel
BIS Safety Software —Sherwood Park, AB
- $120,000–$160,000 a year
- Full-time
- Sales
- Contracts
- Disability insurance
- Dental care
Quick apply
Hearing Aid Practitioner (HAP)
Chappelle Crossing Hearing —Edmonton, AB
- $32–$42 an hour
- Part-time
- In-person
- Communication skills
- Store discount
- Profit sharing
Quick apply
10h
Field Sales Manager
TELUS —Edmonton, AB
- $36,000–$80,000 a year
- Full-time
- Sales
- Customer service
- Leadership
- Dental care
Quick apply
Maintenance Supervisor FIFO (Fort Hills)
North American Construction Group Inc. —Alberta
- Full-time
- Microsoft Office
- Supervising experience
- Computer skills
- Tuition reimbursement
- Vision care
Lead Flowback Operator
Vema Hydrogen —Edmonton, AB
- $650–$850 a day
- Full-time
- English
- Microsoft Office
- Supervising experience
Quick apply
Pharmacy Manager
Chinatown iPharmacy , Edmonton —Edmonton, AB
- $70–$75 an hour
- Full-time
- Medication administration
- Patient care
- In-person
- Store discount
Quick apply
Credit Manager
Confidential —Edmonton, AB
- Full-time
- Microsoft Excel
- Microsoft Outlook
- ERP systems
- Dental care
Quick apply
5d
Community Support Manager
e4c —Edmonton, AB
- Weekends as needed
- CPR Certification
- Microsoft Office
- Databases
- Paid sick leave
Quick apply
6d

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manager, product knowledge & training jobs near edmonton ab

Manager, Product Knowledge & Training

Formations Inc -
Edmonton, AB

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Job details

Permanent

Qualifications

Sales
Customer service
Post-secondary education
Taxonomy
Presentation skills
LMS
Instructional design

Full job description

Formations Inc. is a leading supplier and manufacturer of decorative and functional interior building products, with over 35 years of success supporting design, millwork, and building materials industries across Western Canada. We're a stable, well-respected organization with a tenured team and a family-first culture — we work hard, move quickly, and deliver results, while genuinely prioritizing balance, well-being, and long-term career growth.

Location: Edmonton, Alberta (Corporate Head Office)

Reports To: Director, Human Resources

Direct Reports: Not Applicable

About the Role

We're looking for a Manager, Product Knowledge & Training to build and lead a structured learning and development function at Formations. This role owns the design, development, and delivery of product knowledge, sales, customer service, supervisory, and management training across the organization — using a mix of internal expertise, vendor partnerships, and digital learning tools to grow a more capable, confident workforce.

You'll partner closely with Human Resources, Marketing, the Director team, and our Product Knowledge Specialist to identify learning gaps, build curriculum, and roll out training that drives real results on the floor, in the branches, and in front of customers. This is a hands-on, builder role for someone who enjoys creating training from the ground up and wants to see their work directly shape how people grow at work.

Key Responsibilities

Training Strategy & Department Participation

Partners with Human Resources, Marketing, and the Director team to craft annual training priorities and a multi-year curriculum plan that addresses product knowledge, sales, customer service, supervisory, and management gaps.
Builds a high level of product knowledge across all Formations distribution and manufactured products, including features, functionality, and technical aspects.
Stays current on trends in training & development, adult learning strategies, and vendor product training, bringing new ideas forward to leadership.
Establishes relationships with external consultants, vendors, and training firms to extend internal expertise where needed.
Prepares periodic reports and presents progress on learning and development goals to HR, Marketing, and Director-level stakeholders.

Learning & Training Development

Designs and leads training needs assessments in conjunction with HR, Marketing, and Branch Operations leadership to pinpoint gaps in product knowledge, sales, customer service, and supervisory/management skills.
Develops and deploys e-learning content using authoring tools such as Articulate Storyline and Articulate Rise 360, alongside a Learning Management System (LMS).
Leads the Product Knowledge Specialist and collaborates with subject matter experts to translate technical product information into engaging, accessible training content.
Designs and facilitates supervisory and management development programs in partnership with Human Resources.
Evaluates training effectiveness on an ongoing basis, tracking attendance, completion, and impact, and adjusts programming accordingly.
Researches and recommends new learning technologies and tools (e-learning authoring software, video editing tools, engagement and feedback platforms, etc.).
Travels to branch locations as needed to deliver and support training initiatives.
Coordinates warehouse and manufacturing training and skill development for supervisors and lead hands.
Builds a mentoring program connecting warehouse/manufacturing supervisors with Director-level mentors.

What You Bring

Post-secondary education in Adult Education, Instructional Design, Human Resources, or a related field, or equivalent experience.
Proven experience designing and developing training using Articulate Storyline and Articulate Rise 360.
A strong background in adult learning principles and instructional design, with the ability to translate technical or product knowledge into effective training content.
Working knowledge of instructional design models and frameworks, such as ADDIE (Analysis, Design, Development, Implementation, Evaluation) and Bloom's Taxonomy, to structure learning objectives and content.
Familiarity with adult learning theory (andragogy), including how to design for motivation, relevance, and varied learning styles in a workforce setting.
Experience applying evaluation models such as Kirkpatrick's Four Levels (Reaction, Learning, Behavior, Results) to measure training effectiveness and business impact.
Understanding of microlearning, blended learning, and scenario-based design principles to keep content engaging and digestible for a busy, frontline workforce.
Experience with Learning Management Systems (LMS) and digital/blended learning delivery.
Comfort working cross-functionally with HR, Marketing, and Director-level stakeholders to align training with business priorities.
Strong facilitation and presentation skills, with experience delivering both in-person and virtual training.
Self-starter who thrives building programs from the ground up in a growing, fast-moving organization.
Willingness to travel to branch locations as required.

What We Offer

Competitive compensation package with 100% company sponsored health and dental benefits
A generous flexible benefit program, including options for:
- Health Spending Account (HSA)
- Personal Spending Account (PSA)
- RRSP contributions

As part of our selection process, shortlisted candidates will be invited to complete a TRAITS Assessment. Participation in this assessment is mandatory to be considered for the role. We look forward to reviewing your application!

#INDHP

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Refine Your Search

manager, product knowledge & training jobs in edmonton ab

Manager, Product Knowledge & Training

Project Manager – Multi-Family, Commercial

Manager, CQV

Senior Electrical Engineer / EIC Manager

Fixed Operations Manager

Head of Integrated Planning

Senior Project Manager - Civil Infrastructure

Senior Commercial Security & Integration Technician

Community Manager

Director, Validation

Glazier Manager / Estimator

AML/ATF Manager

Lawyer - In-House Legal Counsel

Hearing Aid Practitioner (HAP)

Field Sales Manager

Maintenance Supervisor FIFO (Fort Hills)

Lead Flowback Operator

Pharmacy Manager

Credit Manager

Community Support Manager

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