Richmond Hill, On Call centre operations operations support Jobs – 310 Openings This Week

Program Supervisor, Supported Living
Community Living Toronto —Toronto, ON
- $60,566–$70,445 a year
- Weekends as needed
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Disability insurance
- Dental care
Quick apply
Mobile Supervisor/Support
Synergy Protection Group Inc. —North York, ON
- Up to $21 an hour
- Weekends as needed
- Hybrid work
- CPR Certification
- Writing skills
- English
- Flexible schedule
Quick apply
9d
Call Centre Operations - Operations Support Clerk
Accerta —Toronto, ON
- $46,500–$50,780 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Dental care
- Tuition reimbursement
Customer Service Representative
Circle of Care, Sinai Health —Toronto, ON
- $37,000–$44,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Customer service
- English
- Dental care
- Paid time off
Quick apply
4d
Service Clerk - Part-Time
ENERCARE —Markham, ON
- $25.47 an hour
- Part-time
- Data analysis skills
- Microsoft Office
- High school diploma or GED
Quick apply
Registration Booking Clerk, Clinic
Schroeder Ambulatory Centre —Richmond Hill, ON
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Customer Support Agent
Roam —Toronto, ON
- $45,000–$50,000 a year
- Holidays
- Customer service
- Continuous improvement
- Communication skills
Quick apply
Service Technician
Atlantic Equipment Services —Greater Toronto Area, ON
- $25–$45 an hour
- Overtime
- Customer service
- Electrical experience
- Travel
- Profit sharing
- Wellness program
Quick apply
12d
Service Technician
Atlantic Equipment Services —Greater Toronto Area, ON
- $25–$45 an hour
- Overtime
- Customer service
- Electrical experience
- Travel
- Profit sharing
- Wellness program
Quick apply
5d
Refrigeration Technician
Atlantic Equipment Services —Greater Toronto Area, ON
- $30–$50 an hour
- Overtime
- Customer service
- Assembly
- Travel
- Profit sharing
- Disability insurance
Quick apply
5d
Real Estate Inside Sales Representative
The Heaps Estrin Team —East York, ON
- $20,000–$38,000 a year
- Part-time
- CRM software
- Google Suite
- Sales
Quick apply
7d
Sales Manager – GTA Industrial Solutions
MTLI Group of Companies —Markham, ON
- $120,000–$140,000 a year
- Full-time
- Management
- Sales
- Presentation skills
- Relocation assistance
- Dental care
Quick apply
4d
Senior Communications Cabling Technician, Communication Division
Centre Electric Ltd —Toronto, ON
- $27–$35 an hour
- Overtime
- Schematics
- In-person
- Hand tools
- Dental care
- Vision care
Quick apply
Refrigeration Technician
Atlantic Equipment Services —Greater Toronto Area, ON
- $30–$50 an hour
- Overtime
- Customer service
- Assembly
- Travel
- Profit sharing
- Disability insurance
Quick apply
12d
Manager, Sales and Leasing
SmartCentres —Vaughan, ON
- $90,000–$110,000 a year
- Full-time
- Sales
- Marketing
- Analysis skills
Quick apply
Schwartz/Reisman Centre- Fitness Attendant FT
Prosserman Jewish Community Centre —Maple, ON
- $45,000–$48,000 a year
- Full-time
- Childcare
- CPR Certification
- Customer service
- Dental care
- Paid time off
Quick apply
Manager Digital Banking
Fairstone —Toronto, ON
- $90,000–$120,000 a year
- Full-time
- Hybrid work
- Bilingual
- English
- Analysis skills
6d
Inside Sales Representative
Make Space —Vaughan, ON
- $55,000–$60,000 a year
- Weekends as needed
- Sales
- Communication skills
Quick apply
3d
Programmer Analyst Advisory (Contact Centre)
Scotiabank —Scarborough, ON
- Computer Science
- Java
- JavaScript
- Tuition reimbursement
Dental Receptionist
UNITE HERE Wellness & Dental Centre —Toronto, ON
- $50,000–$56,000 a year
- Full-time
- Administrative experience
- In-person
- Communication skills
- Dental care
- Paid time off
Quick apply

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Program Supervisor, Supported Living

Community Living Toronto -
Toronto, ON

Quick apply

Job details

Full-time
$60,566–$70,445 a year

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
DEC
Microsoft Office
Supervising experience
Bachelor's
Case management
Human Services
Social Work
College diploma
Associate's degree

Full job description

ROLE SUMMARY

The Program Supervisor is responsible for the effective day-to-day operation of the Association’s programs within area of responsibility (e.g., residential, day, employment, fee-for-service) as well as the health, safety, and well-being of the people served and the staff. Accountabilities include providing oversight of direct support staff and coordinating the delivery of services to individuals in assigned program. Working under the guidance of the Program Manager, this position is responsible for ensuring high quality support is being provided while also ensuring compliance with all applicable legislation, funder requirements, and organizational policies and procedures.

KEY RESPONSIBILITIES

Works closely with the Program Manager to develop and implement program standards that address the psychosocial, cultural, physical and safetyneeds of individuals served; including but not limited to the implementation of individuals’ behaviour development and Person-Directed plans, and maintaining accurate documentation.

Provides direct support to front-line staff (i.e., direct support professionals, service coordinators); ensures all reasonable precautions are in place for the safety of staff and the individuals served.

Supports programming, oversight of medical care, skill development, behavioural interventions and overall care and services for people receiving supports and services requirements.

Manages budget expenditures of all assigned cost centres to ensure effective use of resources including but not limited to reviewing and approving timesheets, mileage claims, expense forms, petty cash disbursements, incoming cash, invoices, and purchase orders for each program supervised.

Oversees individuals’ resident finances to ensure that accurate records are maintained and policy and procedures are followed.

Participates in the recruitment and selection process including proactively identifying recruitment needs for direct support staff.

Provides feedback, guidance, and functional advice to front-line staff concerning their performance at regular intervals and through the annual performance appraisals.

Engages in collaborative problem solving approaches with individuals, staff, families, colleagues and Program Manager to share information, address issues, and problem solve to seek solutions for day-to-day issues.

Coordinates, chairs and participates in various meetings and/or committees (e.g. job evaluation, audit) as related to staff, individuals supported, families, employee, professional development goals or other program needs.

Maintains working knowledge of the Collective Bargaining Agreement and grievance procedures; escalates matters as needed.

QUALIFICATIONS

Education & Training

College Diploma or Bachelor’s degree in human services or a related discipline. Training and/or certification in CPI (Crisis Prevention), Conflict Management, Trauma Counseling, Case Management an asset. Minimum of 3-5 years of related experience in direct care including experience with individuals with developmental disabilities (e.g. autism spectrum); experience with implementation of behavioural protocols and treatment plans preferred; previous supervisory experience an asset. Experience working in unionised environment and knowledge of behavioural/developmental services. Proficiency with technology including but not limited to computers including MS Office (Excel, Word, Outlook) and other software programs needed to produce documents, reports, databases, presentations and communication vehicles for staff training and development.

Working Hours & Work Environment

Position requires flexible work hours on evenings, weekends and overnight.
Emergency on-call as required.
Moderate- to fast-paced office environment with tight deadlines and multiple priorities.
Extensive computer and telephone use.
Travel between locations or to external stakeholders (i.e., funders, employers) may be required.
A valid Ontario Driver’s License (Class G) and access to a reliable vehicle and insurance is an asset.

Job Type: Full-time

Pay: $60,566.00-$70,445.00 per year

Benefits:

Casual dress
Company pension
Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
Vision care

Education:

DCS / DEC (required)

Work Location: Hybrid remote in Toronto, ON M5R 2S7

Quick apply

Refine Your Search

call centre operations operations support jobs in richmond hill, on

Program Supervisor, Supported Living

Mobile Supervisor/Support

Call Centre Operations - Operations Support Clerk

Customer Service Representative

Service Clerk - Part-Time

Registration Booking Clerk, Clinic

Customer Support Agent

Service Technician

Service Technician

Refrigeration Technician

Real Estate Inside Sales Representative

Sales Manager – GTA Industrial Solutions

Senior Communications Cabling Technician, Communication Division

Refrigeration Technician

Manager, Sales and Leasing

Schwartz/Reisman Centre- Fitness Attendant FT

Manager Digital Banking

Inside Sales Representative

Programmer Analyst Advisory (Contact Centre)

Dental Receptionist

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