Inside sales/customer service Jobs

Customer Sales and Service Representative
Gordon Russell Ltd. —Red Deer, AB
- $50,000–$65,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Dental care
- Paid time off
Quick apply
Outside Sales Representative for Retail Partners
WEST COAST SEEDS —Cranbrook, BC
- $21.50 an hour
- Full-time
- Microsoft Excel
- Sales
- Customer service
- Store discount
Quick apply
Technical Inside Sales
Hy-Line Sales —Coquitlam, BC
- $60,000–$65,000 a year
- Full-time
- Sales
- Customer service
- Analysis skills
- Disability insurance
- Dental care
Quick apply
Representative Inside Sales/Hotshot Driver
Air Liquide —Bonnyville, AB
- From $52,000 a year
- Weekends as needed
- CRM software
- Heavy lifting
- Sales
Quick apply
Service Coordinator
AIR UNLIMITED INC. —Saskatoon, SK
- $50,000–$65,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Hotel
Quick apply
Bilingual Inside Sales - Lead Generator
ONTARIO WHOLESALE ENERGY GAS & ELECTRIC —Toronto, ON
- From $50,000 a year
- Full-time
- Bilingual
- CRM software
- Spanish
- Dental care
- Paid time off
Quick apply
11d
Service Advisor
Verduyn Tarps Woodstock Inc —Woodstock, ON
- $22–$24 an hour
- Full-time
- Heavy lifting
- Sales
- Customer service
- Store discount
- Disability insurance
Quick apply
Inside Sales Representative
Latem Industries —Cambridge, ON
- From $50,000 a year
- Full-time
- CRM software
- Microsoft Excel
- Sales
- Dental care
- Paid time off
Quick apply
14d
Customer Service Representative
Circle K —Baddeck, NS
- $16.75 an hour
- Part-time
- Customer service
- No experience needed
- English
- Employee assistance program
- Flexible schedule
Quick apply
Parts Counter Person
Moncrief Construction Limited —Kenora, ON
- $32 an hour
- Full-time
- Sales
- Customer service
- Word processing
- Disability insurance
- Dental care
Quick apply
Inside Sales and Customer Service Representative
StorageVault Canada Inc. —Gloucester, ON
- $19 an hour
- Full-time
- Bilingual
- Microsoft Word
- Microsoft Excel
- Dental care
- Paid time off
Quick apply
Sales Development Specialist
Smartrend Manufacturing Group —Winnipeg, MB
- Full-time
- CRM software
- Sales
- Marketing
Quick apply
Inside Sales Representative
Toro Steel Buildings —Oshawa, ON
- From $38,000 a year
- Full-time
- Sales
- Communication skills
- Dental care
- Paid time off
Cannabis Territory Sales Manager (Vehicle Required)
Kanterra Science —Calgary, AB
- $60,000–$70,000 a year
- Full-time
- Sales
- Business development
- Travel
Quick apply
Inside Sales / Web sales Representative
Production Case Company Inc —Carp, ON
- $55,000–$65,000 a year
- Full-time
- Bilingual
- Microsoft Word
- Microsoft Excel
- Disability insurance
- Dental care
Quick apply
Inside and Counter Sales Representative
Nelson Lumber Company Ltd. —Grande Prairie, AB
- Full-time
- Sales
- Customer service
- English
- Disability insurance
- Dental care
Quick apply
Inside Sales Representative
Lux Windows and Glass Ltd —Edmonton, AB
- Full-time
- Microsoft Powerpoint
- CRM software
- Microsoft Excel
- Dental care
- Life insurance
Quick apply
4d
Customer Service Representative
Circle K —Milford, NS
- $16.75 an hour
- Part-time
- Customer service
- No experience needed
- English
- Employee assistance program
- Flexible schedule
Quick apply
Inside Sales Representative (In-Person)
Lucid Vision Labs, Inc. —Burnaby, BC
- From $50,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Disability insurance
- Dental care
Quick apply
Outside Sales Representative
Simcoe Building Centre —Bracebridge, ON
- $75,000 a year
- Full-time
- CRM software
- Sales
- Customer service
- Dental care
- Employee assistance program
Quick apply

I want to receive the latest job alerts for inside sales/customer service

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

inside sales/customer service jobs near

Inside Sales Representative jobs in Oshawa, ON

Territory Sales Manager jobs in Calgary, AB

Sales Specialist jobs in Winnipeg, MB

Inside Sales Representative jobs in Cambridge, ON

Inside Sales Representative jobs in Edmonton, AB

Inside Sales Representative jobs in Burnaby, BC

Service Advisor jobs in Woodstock, ON

Bilingual Inside Sales Representative jobs in Toronto, ON

Inside Sales jobs in Coquitlam, BC

Service Coordinator jobs in Saskatoon, SK

Inside Sales Representative jobs in Sarnia, ON

Sales jobs in Kitchener Waterloo, ON

Sales jobs in Ottawa, ON

Inside Sales Representative jobs in Saskatoon, SK

Inside Sales Representative jobs in Ontario

Us Companies Hiring Canadians Sales jobs in Remote

Medical Sales jobs in British Columbia

Inside Sales Representative jobs in Montréal, QC

Bmo Customer Service jobs in Montréal, QC

Sales Representative jobs in Saskatoon, SK

Customer Sales and Service Representative

Gordon Russell Ltd.
Red Deer, AB

Quick apply

Job details

Full-time
$50,000–$65,000 a year

Qualifications

Microsoft Word
Class 5 Licence
Red Seal
Microsoft Excel
Microsoft Outlook
Customer service
Microsoft Office
Driving
Mechanical knowledge

Full job description

Overview

We are seeking a Customer Service/Sales Representative to be the first point of contact for our customers, delivering excellent service while supporting sales. This role is ideal for someone with experience in a mechanical or automotive environment who can confidently communicate technical services. We are looking for someone with Service writing experience, including documenting concerns, preparing estimates, and coordinating with technicians. Your ability to engage with customers, understand their needs, and provide tailored solutions will be key to your success in this position.

Responsibilities

Service Writing

Document mechanical problems and services by listening to customer’s description of symptoms, clarifying description of problems.
Prepare quotes by costing materials, supplies, subcontractors, and labor.
Obtain quote approvals, making follow up calls as necessary.
Create Work Orders describing symptoms, problems, and causes discovered.
Issue PO’s for subcontractor work and parts to support technicians job requirements.
Assist in developing weekly schedule for technicians based on parts availability.
Various administrative duties as applicable to ensure supervisors and managers can direct shop and field workflow.
Document engagements (calls, meeting, emails etc.…) with customers in CRM.
Ensure adequate shop supplies, tooling etc. are maintained in the service trucks.
Weekly stock order Purchase Orders
Shipping/Receiving as required.
Manage warranty claims to vendors.
Handling telephone, email and website parts and service inquiries from new and existing customers for all product groups.
Respond in a timely basis to customer requests, displaying a sense of enthusiasm and urgency appropriate to customer expectations.
Analyze service evaluations (inspections) and technician documentation on all field jobs for completeness and action items.

Service Support:

Arrives at customer site or shop ready to complete the task at hand. Reviews the job scope thoroughly, asked questions for clarification, and are properly equipped to complete the job safely and efficiently.
Seeks assistance when needed, through company and vendor contacts. Taps into people and resources to support success and serve customers in keeping with GRL standards and expectations.
Abides by all safety protocols and demonstrates commitment to GRL’s safety culture.
Continuously looks for and suggests improvements to assigned supervisor.

Location and Travel

Based out of the Red Deer office.
Your schedule will be Monday to Friday 8:00am to 4:30pm.

Key Relationships and Interactions

Reports to the Service Coordinator with oversight from the Service Manager & Manager Customer Support
Key Collaborations: Service Department, Product Specialist, Inside Sales, Parts Associate, Alberta Provincial Administrator
Key external interactions: customers, prospective customers

Success Measures

Resource Utilization: Evidence of confidence in working on GRL equipment; uses the resources available to properly and effectively diagnose, troubleshoot, repair, overhaul and maintain the equipment.

Service Orientation: Builds customer confidence, ensures commitments to customers are met, clearly communicates requirements internally; continuously searches for ways to improve customer service.

Customer Satisfaction: Feedback from customers, vendors, and staff is positive and complimentary. Demonstrated pride in workmanship, understands the value provided to customers and thrives on the challenge of the role.

Teamwork: Contributes to the well-being of the team by assisting others when needed and offering constructive suggestions for more efficiently managing workflow and enhancing communication in the workplace.

The Person

The ideal candidate will bring the following:

Technical knowledge of heavy-duty off highway mobile equipment.
Ability to multitask and prioritize tasks as urgency changes.
A Class 5 Driver’s License with clean driver’s abstract; demonstrated experience driving a service truck.
Proven ability to keep an organized and tidy workspace/service truck.
Through voice, email, and instant messages, communicates clearly and professionally to customers and internal staff.
Proficient in or can learn various business software such as Business Central, Signature Service, HubSpot CRM, Microsoft Office (Word, Excel, Outlook, Teams).
Proactive and solution oriented, working with others to solve technical issues, willing to help out where needed.
A “can-do” attitude and ability to work independently and as part of a team.
Willing and able to travel to field locations and work away from home for several days at a time.
Experience working as a Red Seal ticketed HD technician, with customer facing work experience is an asset.

Job Type: Full-time

Pay: $50,000.00-$65,000.00 per year

Benefits:

Company events
Dental care
Employee assistance program
Extended health care
Life insurance
On-site parking
Paid time off
RRSP match
Vision care

Application question(s):

Do you have previous experience working in a heavy-duty or mechanical environment?

Experience:

Service writing with a service company: 2 years (preferred)
Customer service: 2 years (preferred)

Work Location: In person

Quick apply

Refine Your Search

Customer Sales and Service Representative

Outside Sales Representative for Retail Partners

Technical Inside Sales

Representative Inside Sales/Hotshot Driver

Service Coordinator

Bilingual Inside Sales - Lead Generator

Service Advisor

Inside Sales Representative

Customer Service Representative

Parts Counter Person

Inside Sales and Customer Service Representative

Sales Development Specialist

Inside Sales Representative

Cannabis Territory Sales Manager (Vehicle Required)

Inside Sales / Web sales Representative

Inside and Counter Sales Representative

Inside Sales Representative

Customer Service Representative

Inside Sales Representative (In-Person)

Outside Sales Representative

I want to receive the latest job alerts for inside sales/customer service

Related Searches

Explore jobs in more locations

Job seeker tools

Employer Tools

Browse

Stay Connected