Quality operations supervisor Jobs

Associate Director- Medical & Integrated Youth Services
Terrace and District Community Services —Terrace, BC
- $87,000–$127,000 a year
- Weekends as needed
- Nursing
- Microsoft Office
- Master's degree
- Dental care
- Paid time off
Quick apply
Operations Forester/Planner
Western Forest Products —British Columbia
- $87,000–$125,000 a year
- Full-time
- Heavy equipment operation
- Construction experience
- In-person
- Relocation assistance
- Dental care
Mine Superintendent
Lake Shore Gold —Timmins, ON
- $165,000–$180,000 a year
- Full-time
- Engineering
- Leadership
- Communication skills
- Relocation assistance
- Dental care
Plant Superintendent
Conuma Resources Limited —Tumbler Ridge, BC
- $120,000–$140,000 a year
- 12 hour shift
- Microsoft Office
- Supervising experience
- Leadership
- Dental care
Quick apply
Plant Supervisor
Conuma Resources Limited —Tumbler Ridge, BC
- $105,000–$115,000 a year
- 12 hour shift
- English
- Microsoft Office
- Supervising experience
- Dental care
Quick apply
GEC - Networks Operations Manager
Grote Industries —Waterloo, ON
- $90,000–$120,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Oracle
- Dental care
- Paid time off
Quick apply
Production Supervisor
Confidential —Durham, ON
- From $75,000 a year
- Overtime
- Engineering
- ERP systems
- Analysis skills
- Disability insurance
- Dental care
Quick apply
Program Manager, CASA House and Adolescent Day Program
CASA Mental Health —Fort McMurray, AB
- $86,815–$131,281 a year
- Full-time
- Nursing
- Master's degree
- Project management
- Dental care
- Paid time off
Quick apply
Welding Supervisor
Bridgeview Manufacturing —Gerald, SK
- $30–$48 an hour
- Full-time
- English
- Supervising experience
- No university degree
- Dental care
- Paid time off
Quick apply
Operations Forester/Planner
Western Forest Products —British Columbia
- $87,000–$125,000 a year
- Full-time
- Heavy equipment operation
- Construction experience
- In-person
- Relocation assistance
- Dental care
School Bus Drivers Supervisor
Standard Bus —Whitehorse, YT
- $74,000 a year
- Full-time
- Bilingual
- English
- Microsoft Office
- Disability insurance
- Dental care
Red Seal Electrician
Saputo Inc. —Brandon, MB
- $48.12 an hour
- Overtime
- Programmable logic controllers
- Communication skills
- Paid time off
Director of Events & Conference Services - Dual Properties - Marriotts Niagara Falls
Canadian Niagara Hotels —Niagara Falls, ON
- $70,000–$80,000 a year
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Customer service
- Dental care
Quick apply
Health, Safety, & Environmental Specialist
Island Technical Installations —Saanichton, BC
- $84,550–$94,590 a year
- Full-time
- Microsoft Word
- Windows
- Microsoft Office
Quick apply
14d
Mechanical / Millwright Field Supervisor
Peterson Machine and Supply —Thunder Bay, ON
- $55–$60 an hour
- Overtime
- Up to 50% travel
- Maintenance
- Supervising experience
- Dental care
- Paid time off
Quick apply
Lab Supervisor
Perennia Food and Agriculture Inc. —Truro, NS
- Full-time
- Customer service
- Laboratory experience
- Microsoft Office
- Mileage reimbursement
- Dental care
Quick apply
7d
Decorator Operator - Must be Mechanically Inclined
Crown Holdings —Calgary, AB
- From $35.50 an hour
- 12 hour shift
- Heavy lifting
- Forklift
- High school diploma or GED
- Dental care
- Tuition reimbursement
Supervisor of Yard Operations
Bell Lumber & Pole Canada, ulc —Roblin, MB
- $25–$32 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Disability insurance
- Dental care
Quick apply
2d
Lab Supervisor
Perennia Food and Agriculture Inc. —Pictou, NS
- Full-time
- Customer service
- Laboratory experience
- Microsoft Office
- Mileage reimbursement
- Dental care
Quick apply
7d
Lab Supervisor
Perennia Food and Agriculture Inc. —Brookfield, NS
- Full-time
- Customer service
- Laboratory experience
- Microsoft Office
- Mileage reimbursement
- Dental care
Quick apply
7d

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Associate Director- Medical & Integrated Youth Services

Terrace and District Community Services -
Terrace, BC

Quick apply

Job details

Full-time
$87,000–$127,000 a year

Qualifications

Class 5 Licence
Contract management
Nursing
Microsoft Office
Master's degree
EMR systems
Social Work
Leadership
Communication skills

Full job description

Associate Director – Medical & Integrated Youth Services

Terrace and District Community Services (TDCSS)

Primary Location: Foundry Terrace

Job Summary

The Associate Director – Medical & Integrated Youth Services provides executive-level leadership, clinical oversight, and full operational management of Foundry Terrace.

Foundry Terrace is an integrated youth services centre serving youth ages 12–24 through a collaborative, wrap-around model including primary care, nursing, counselling, substance use services, peer support, work and education support, and cultural services.

The Associate Director is responsible for the overall performance, strategic development, clinical integrity, financial management, and daily operations of the centre. This role ensures seamless integration of medical and psychosocial services, adherence to Foundry BC standards, compliance with regulatory and contractual requirements, and achievement of organizational objectives.

The Associate Director reports to the Executive Director/COO (as applicable) and is a member of the TDCSS Leadership Team.

This is a non-union, excluded management position.

Direct Reports

The Associate Director provides supervision and operational oversight for:

Medical Office Assistant (MOA)
Clinical Lead
Walk-In Counsellor(s)
Peer Support Supervisor
Work & Education Coordinator
Nursing staff (if applicable)
Medical administrative staff

The Associate Director may also provide liaison oversight to physicians and nurse practitioners operating within the Foundry model.

Key Areas of Responsibility

Centre Operations & Site Leadership

Provide full operational oversight of Foundry Terrace.
Ensure coordinated, integrated service delivery across all program streams.
Oversee daily operations including scheduling, staffing coverage, intake flow, risk management, and service capacity.
Ensure facilities management, infection prevention, privacy compliance, and health & safety standards are met.
Create a culture of collaboration, accountability, and youth-centered service delivery.
Serve as site lead and senior decision-maker for the centre.

Medical Services & Clinical Oversight

Ensure safe, ethical, and evidence-informed delivery of primary care services.
Oversee medical policies, procedures, and clinical documentation standards.
Ensure compliance with regulatory bodies and professional practice standards.
Participate in clinical risk reviews and critical incident management.
Support interdisciplinary case collaboration and integrated care planning.
Ensure trauma-informed, culturally safe, and youth-centered practice.

Supervision & Human Resources Management

Provide direct supervision, coaching, and performance management to leadership and program staff.
Support the Clinical Lead in ensuring counselling standards and best practices are upheld.
Oversee workforce planning, recruitment, onboarding, and retention strategies.
Ensure adherence to the Collective Agreement where applicable.
Manage employee relations, progressive discipline, and performance improvement processes.
Promote a psychologically safe and inclusive workplace.

Strategic & Organizational Development

Contribute to organizational strategic planning.
Identify service gaps and opportunities for program growth.
Strengthen partnerships with community agencies, Indigenous partners, schools, and health providers.
Represent Foundry Terrace at community and provincial tables.
Align site operations with Foundry BC provincial standards and priorities.

Contract & Compliance Management

Maintain comprehensive understanding of funding agreements and service deliverables.
Ensure compliance with funder requirements, provincial Foundry standards, and TDCSS policies.
Oversee data reporting, outcome measurement, and performance reporting.
Participate in audits and quality reviews.

Financial Management

Develop and manage the Foundry Terrace operating budget.
Monitor expenditures and revenues to ensure fiscal responsibility.
Analyze and address financial variances.
Identify cost efficiencies and sustainable resource allocation strategies.
Support funding proposals and financial planning for service expansion.

Quality Assurance & Risk Management

Establish and monitor key performance indicators for all service areas.
Lead quality improvement initiatives across medical and psychosocial services.
Ensure incident reporting and risk mitigation processes are implemented.
Monitor service utilization trends and adjust operations accordingly.
Ensure confidentiality and privacy standards are strictly upheld.

Professional Development

Maintain current knowledge of youth health trends, integrated care models, and community-based service innovation.
Support ongoing professional development for all program staff.
Participate in leadership development and sector engagement activities.

Hours

35 hours per week – Full Time
Flexible schedule required (Days, Evenings, and occasional Weekends)

Salary

Salary Range: $87,000 – $127,000 annually
(Commensurate with education and leadership experience)

Qualifications

Master's degree in health administration, Nursing, Social Work, Public Health, or related discipline preferred.
Registration with applicable professional regulatory body (if applicable).
Minimum 5 years progressive leadership experience in healthcare, mental health, or integrated community services.
Demonstrated experience managing multidisciplinary teams.
Strong financial management and budget oversight experience.
Experience in contract management and regulatory compliance.
Strong understanding of youth-centered, trauma-informed practice.
Demonstrated ability to manage complex operations in a high-demand environment.
Ability to act decisively in crisis situations.
Strong written and verbal communication skills.
Proficiency in Microsoft Office and electronic medical record systems.
Successful Criminal Record Check.
Unrestricted Class 5 BC Driver’s License.

An equivalent combination of education and experience may be considered.

Core Competencies

Strategic Leadership
Clinical Governance
Operational Excellence
Financial Stewardship
Change Management
Collaborative Partnership Development
Crisis Leadership

A detailed job description is available on request.

Job Type: Full-time

Pay: $87,000.00-$127,000.00 per year

Benefits:

Company events
Company pension
Dental care
Employee assistance program
Extended health care
On-site parking
Paid time off
Vision care

Work Location: In person

Quick apply

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