Brampton, On Desktop support technician Jobs – 16 Openings This Week

Tech Support
Canada Controls —Mississauga, ON
- $80,000–$100,000 a year
- Full-time
- Engineering
- English
- Windows
- Profit sharing
- Disability insurance
Quick apply
8d
IT Network Technician
Thinkon Inc —Toronto, ON
- $55,000–$65,000 a year
- Full-time
- Computer literacy
- No experience needed
- Travel
- Dental care
Quick apply
4d
IT Service Technician
Flynn Group of Companies —Mississauga, ON
- $55,000–$65,000 a year
- Weekends as needed
- Windows
- Analysis skills
- Continuous improvement
- Dental care
- Employee assistance program
Quick apply
7d
Onsite Computer, Server & Network Technician
Canada Gadgets —Brampton, ON
- $17.60–$20.00 an hour
- Weekends as needed
- Computer science
- Computer Science
- Maintenance
- Store discount
- Flexible schedule
Quick apply
9d
Junior IT Helpdesk Technician
Spectrum Health Care —Mississauga, ON
- $45,000–$48,000 a year
- Full-time
- Windows
- Microsoft Office
- Master's degree
- Paid sick leave
Quick apply
IT Service Desk Technician - Mississauga
King-O-Matic Industries Limited —Mississauga, ON
- $50,000–$60,000 a year
- Weekends as needed
- Maintenance
- Databases
- Analysis skills
Quick apply
IT Onsite Support Technician
Arvato Canada —Mississauga, ON
- From $55,000 a year
- Full-time
- Azure
- In-person
- Communication skills
- Wellness program
- Disability insurance
Quick apply
PC Tech Support Specialist ( AR 8/2011)
Karcher North America Incorporated —Mississauga, ON
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
IT Helpdesk & Field Technician
Spicsoft Inc —Mississauga, ON
- From $40,000 a year
- Full-time
- English
- Windows
- No university degree
Quick apply
13d
IT Operations Technician
Key 2 Communications Inc. —Woodbridge, ON
- $30 an hour
- Temporary
- Salesforce
- Maintenance
- Microsoft Office
- Mileage reimbursement
Quick apply
1d
Technician Service Specialist
Natus Medical Incorporated —Oakville, ON
- Weekends as needed
- Salesforce
- Writing skills
- No experience needed
- Designated paid holidays
- Tuition reimbursement
2d
CCTV/Cable Installer & IT Support Technician
AYS Technologies Canada Inc. —Mississauga, ON
- $25–$35 an hour
- Full-time
- Maintenance
- English
- Research
- Mileage reimbursement
- Work from home
Quick apply
8d
QCC IT Technician
Coreio Inc —Woodbridge, ON
- $25–$27 an hour
- Temporary
- Quality Control
- In-person
Quick apply
8d
IT Technician
Razko —Kleinburg, ON
IT Technician-Relocate to Port Hardy, B.C.
K'awat'si Consulting and Management Services —Canada
- $55,000–$65,000 a year
- Full-time
- Maintenance
- English
- Windows
- Wellness program
Quick apply
4d

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desktop support technician jobs near brampton, on

Tech Support

Canada Controls
Mississauga, ON

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Job details

Full-time
$80,000–$100,000 a year
8 days ago

Qualifications

French
Customer communication
Sales support
TCP
System commissioning
Engineering
English
HVAC/R
Windows
Technical product demonstrations
Microsoft Office
Databases
SQL
Inside sales
Bachelor's
Zendesk
Scripting
ServiceNow
IP networking
Customer support
Commissioning phase involvement
Root cause analysis
Building automation systems
Communication skills
Low-voltage electrical wiring
Multimeters
Driving Licence
Help desk
Information Technology

Full job description

Canada Controls, a business unit of Cochrane Supply & Engineering, is an award-winning, internationally recognized smart building controls distributor as a source of Building Automation Systems and IIoT products. Representing more than 100 of the industry’s top manufacturers, Canada Controls’ huge selection of products blend innovation and solutions for customized facility management and improved building efficiency when it comes to HVAC, security, energy, lighting, gas-detection and more!

Canada Controls continues to grow as we seek a Tech Support Specialist in the Greater Toronto Area.

Essential Duties & Responsibilities:

The Technical Support Specialist is a hands-on technical support role for building controls. This position operates phones and the technical support ticket queues, live troubleshooting with technicians and escalate to manufacturers with product issue. Time is spent in labs bench-testing controllers, reproducing customer issues, staging and commissioning equipment before it ships, and building out demo setups. Other duties include, but not limited to:

Provide technical support by phone, email, and ticketing system to contractors, system integrators, building owners, and end users.
Troubleshoot Niagara Framework issues - station configuration, drivers, points, histories, alarms, licensing, and platform/upgrade problems
Support customers on other building controller programming and configuration tools we distribute
Diagnose field wiring and communication problems: power, terminations, shielding, grounding, daisy-chain and termination issues on RS-485 networks
Troubleshoot IP networking as it applies to controls - addressing, subnets, VLANs, port forwarding, remote access, and BACnet/IP behavior on customer networks
Bench-test, stage, configure, and commission controllers and gateways before they go out the door
Reproduce reported issues in the lab and document root cause and resolution
Escalate confirmed product defects to manufacturers and track them through resolution
Document solutions in our internal knowledge base so the answer exists the next time
Support our sales and inside sales teams with technical product questions, compatibility checks, and part selection
Assist with customer training sessions, lunch-and-learns, and product demonstrations
Occasional travel to customer sites within the region for on-site troubleshooting or startup support
Other duties as assigned

***THIS IS NOT A SOFTWARE DEVELOPMENT POSITION. This position(team) supports HVAC controls and controls software - wiring, networks, protocols, commissioning, and the software tools our customers use to run their buildings.***

Work Environment & Schedule:

This is a full-time position working 40 hours per week on weekdays 7:30a - 5:00p. This role combines desk-based support work at our branch Mississauga, ON with hands-on bench and lab work, plus occasional site visits.

Required Qualifications:

Bachelor's degree or equivalent experience with Information Technology/Systems, Computer/Data Science, Information Systems, Engineering, or related field.
General networking fundamentals — TCP/IP, subnetting, and serial-based communications (RS-485/RS-232).
Proficient on Windows platforms.
Strong verbal and written communication — you can walk a technician through a fix over the phone without losing them.
Ability to quickly learn and retain a working knowledge of new software, products and concepts.
Valid driver's licence.

Preferred Qualficiations:

1–3 years minimum in technical support, field service, or another customer-facing technical role
HVAC Controls or Building Automation Systems experience — installing, commissioning, servicing, or supporting them
Working knowledge of low-voltage control wiring: reading wiring diagrams and submittals, terminations, troubleshooting with a multimeter
Niagara Framework experience (Niagara 4 certification a strong asset)
Familiarity with building controls protocols — BACnet, LonWorks, Modbus
Experience with any major BAS platform: Distech, Honeywell, Johnson Controls, Siemens, Delta, Reliable Controls, KMC, or similar
HVAC mechanical background — knowing how an AHU, VAV box, chiller, or boiler actually sequences
Electrical or trade certification (309A, 442A) or HVAC certification (313A/313D, G2/G3)
Building Niagara graphics and dashboards, or setting up trends, histories, and reports
Light scripting or database familiarity (SQL queries, CSV/point-list manipulation) for data and reporting tasks
Experience with ticketing systems (Zendesk, Freshdesk, ServiceNow or similar)
Prior experience in controls distribution or as a controls contractor

Compensation & Benefits:

This is a salary position, paid bi-weekly, ranging between $80,000 - $100,000 per year. Starting salary wage is negotiable and based on qualifications experience.

Cochrane's Canada Controls division offers competitive benefits packages including health, dental, and vision with Desjardins, long-term disability, life insurance, tuition reimbursement, assistance programs, profit sharing, vacation, and public holidays.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Type: Full-time

Pay: $80,000.00-$100,000.00 per year

Benefits:

Company events
Dental care
Disability insurance
Employee assistance program
Life insurance
Paid time off
Profit sharing
Tuition reimbursement
Vision care

Ability to commute/relocate:

Mississauga, ON L4W 4N7: reliably commute or plan to relocate before starting work (required)

Application question(s):

Do you have experience with general networking fundamentals such as TCP/IP, subnetting, and serial-based communications (RS-485/RS-232)?
Do you have any working knowledge of low-voltage control wiring such as reading wiring diagrams and submittals, terminations, troubleshooting with multimeters? If so, please explain.
Do you have any Niagara Framework experience or are Niagara 4 Certified? If so, please explain.
Do you have any experience with Distech, Honeywell, Johnson Controls, Siemens, Delta, Reliable Controls, KMC, or other related BAS platforms? If so, please explain.
Do you have any experience installing, commissioning, servicing, or supporting HVAC Controls or Building Automation Systems? If so, please explain.

Education:

Bachelor's Degree (preferred)

Experience:

technical support or field service: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

desktop support technician jobs in brampton, on

Tech Support

IT Network Technician

IT Service Technician

Onsite Computer, Server & Network Technician

Junior IT Helpdesk Technician

IT Service Desk Technician - Mississauga

IT Onsite Support Technician

PC Tech Support Specialist ( AR 8/2011)

IT Helpdesk & Field Technician

IT Operations Technician

Technician Service Specialist

CCTV/Cable Installer & IT Support Technician

QCC IT Technician

IT Technician

IT Technician-Relocate to Port Hardy, B.C.

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