Calgary, Ab Manager, product knowledge & training Jobs – 4149 Openings This Week

Manager, Product Knowledge & Training
Formations Inc —Calgary, AB
- Sales
- Customer service
- Presentation skills
- Dental care
Quick apply
5d
Construction Design & Development Lead
Confidential —Calgary, AB
- $70,000–$95,000 a year
- Full-time
- AutoCAD
- Childcare
- PMP
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Fully Licensed Condominium Manager
Confidential —Calgary, AB
- $70,000–$80,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Dental care
- Paid time off
Quick apply
Restoration Project Manager
Red Dot Restoration Ltd —Calgary, AB
- $80,000–$100,000 a year
- Full-time
- Microsoft Office
- Project management
- Construction experience
- Dental care
- Paid time off
Quick apply
12d
Safety Manager
Kanas Corporation —Calgary, AB
- $60,000–$80,000 a year
- Full-time
- Organizational skills
- Construction experience
- In-person
- Disability insurance
- Dental care
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13d
Regional Performance Manager - Western Canada
Confidential —Calgary, AB
- $95,000–$105,000 a year
- Full-time
- Sales
- Travel
- In-person
- Dental care
- Paid time off
Quick apply
Service Project Manager / Estimator – Mechanical Services
Chisholm Industries —Calgary, AB
- $95,000–$120,000 a year
- Full-time
- ERP systems
- Microsoft Office
- Project management
- Designated paid holidays
- Dental care
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Senior Accountant - Manager - Public Practice
Confidential —Calgary, AB
- Full-time
- Management
- Team management
- Accounting
- Dental care
- Paid time off
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8d
Lead Process Engineer
Vista Projects Limited —Calgary, AB
- Full-time
- Microsoft Word
- Microsoft Excel
- Engineering
- Flexible schedule
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Automotive Shop Manager / Senior Service Advisor
Mister Transmission & Milex (Auto Care), Calgary —Calgary, AB
- From $90,000 a year
- Full-time
- Sales
- Inventory management
- Customer service
- Store discount
Quick apply
Accounts Payable Supervisor
Confidential —Calgary, AB
- $60,000–$65,000 a year
- Full-time
- Microsoft Excel
- Customer service
- ERP systems
- Dental care
- Tuition reimbursement
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Manager of Table Games
Deerfoot Inn & Casino Inc —Calgary, AB
- Full-time
- Customer service
- Basic math
- Organizational skills
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Division Manager - Plumbing
WM SCHMIDT MECHANICAL CONTRACTORS —Calgary, AB
- $110,000–$200,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Disability insurance
- Dental care
Quick apply
Disaster Restoration - Lead Technician
MDR Services —Calgary, AB
- $22–$30 an hour
- Overtime
- In-person
- Dental care
- Paid time off
Quick apply
Lead Chef Instructor (Summer Camp)
Nini's Cooking Academy —Calgary, AB
- $22–$25 an hour
- Temporary
- CPR Certification
- Cooking
- English
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Commercial Plumbing and HVAC Project Manager
Strathcona Mechanical Limited —Calgary, AB
- $80,000–$130,000 a year
- Full-time
- Administrative experience
- Project management
- Plumbing
- Disability insurance
- Dental care
Quick apply
Surgical Licensed Practical Nurse -Part-time- Dermatology Clinic
Confidential —Calgary, AB
- From $26 an hour
- Part-time
- CPR Certification
- Nursing
- Typing
- Store discount
- Dental care
Quick apply
Health and Wellness Manager - Full Time
United Active Living —Calgary, AB
- $70,000–$80,000 a year
- Weekends as needed
- CPR Certification
- Nursing
- Heavy lifting
- Dental care
- Employee assistance program
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2d
Yard Supervisor
Tri-Line Carriers LP —Calgary, AB
- $32 an hour
- Full-time
- Supervising experience
- Team management
- In-person
Quick apply
5d
Manager, Tax
Superior Propane —Calgary, AB
- $145,000–$153,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Finance
- Supervising experience
- Employee assistance program
Quick apply

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manager, product knowledge & training jobs near calgary, ab

Manager, Product Knowledge & Training

Formations Inc -
Calgary, AB

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Job details

Permanent
5 days ago

Qualifications

Sales
Customer service
Post-secondary education
Taxonomy
Presentation skills
LMS
Instructional design

Full job description

Formations Inc. is a leading supplier and manufacturer of decorative and functional interior building products, with over 35 years of success supporting design, millwork, and building materials industries across Western Canada. We're a stable, well-respected organization with a tenured team and a family-first culture — we work hard, move quickly, and deliver results, while genuinely prioritizing balance, well-being, and long-term career growth.

Location: Calgary, Alberta

Reports To: Director, Human Resources

Direct Reports: Not Applicable

About the Role

We're looking for a Manager, Product Knowledge & Training to build and lead a structured learning and development function at Formations. This role owns the design, development, and delivery of product knowledge, sales, customer service, supervisory, and management training across the organization — using a mix of internal expertise, vendor partnerships, and digital learning tools to grow a more capable, confident workforce.

You'll partner closely with Human Resources, Marketing, the Director team, and our Product Knowledge Specialist to identify learning gaps, build curriculum, and roll out training that drives real results on the floor, in the branches, and in front of customers. This is a hands-on, builder role for someone who enjoys creating training from the ground up and wants to see their work directly shape how people grow at work.

Key Responsibilities

Training Strategy & Department Participation

Partners with Human Resources, Marketing, and the Director team to craft annual training priorities and a multi-year curriculum plan that addresses product knowledge, sales, customer service, supervisory, and management gaps.
Builds a high level of product knowledge across all Formations distribution and manufactured products, including features, functionality, and technical aspects.
Stays current on trends in training & development, adult learning strategies, and vendor product training, bringing new ideas forward to leadership.
Establishes relationships with external consultants, vendors, and training firms to extend internal expertise where needed.
Prepares periodic reports and presents progress on learning and development goals to HR, Marketing, and Director-level stakeholders.

Learning & Training Development

Designs and leads training needs assessments in conjunction with HR, Marketing, and Branch Operations leadership to pinpoint gaps in product knowledge, sales, customer service, and supervisory/management skills.
Develops and deploys e-learning content using authoring tools such as Articulate Storyline and Articulate Rise 360, alongside a Learning Management System (LMS).
Leads the Product Knowledge Specialist and collaborates with subject matter experts to translate technical product information into engaging, accessible training content.
Designs and facilitates supervisory and management development programs in partnership with Human Resources.
Evaluates training effectiveness on an ongoing basis, tracking attendance, completion, and impact, and adjusts programming accordingly.
Researches and recommends new learning technologies and tools (e-learning authoring software, video editing tools, engagement and feedback platforms, etc.).
Travels to branch locations as needed to deliver and support training initiatives.
Coordinates warehouse and manufacturing training and skill development for supervisors and lead hands.
Builds a mentoring program connecting warehouse/manufacturing supervisors with Director-level mentors.

What You Bring

Post-secondary education in Adult Education, Instructional Design, Human Resources, or a related field, or equivalent experience.
Proven experience designing and developing training using Articulate Storyline and Articulate Rise 360.
A strong background in adult learning principles and instructional design, with the ability to translate technical or product knowledge into effective training content.
Working knowledge of instructional design models and frameworks, such as ADDIE (Analysis, Design, Development, Implementation, Evaluation) and Bloom's Taxonomy, to structure learning objectives and content.
Familiarity with adult learning theory (andragogy), including how to design for motivation, relevance, and varied learning styles in a workforce setting.
Experience applying evaluation models such as Kirkpatrick's Four Levels (Reaction, Learning, Behavior, Results) to measure training effectiveness and business impact.
Understanding of microlearning, blended learning, and scenario-based design principles to keep content engaging and digestible for a busy, frontline workforce.
Experience with Learning Management Systems (LMS) and digital/blended learning delivery.
Comfort working cross-functionally with HR, Marketing, and Director-level stakeholders to align training with business priorities.
Strong facilitation and presentation skills, with experience delivering both in-person and virtual training.
Self-starter who thrives building programs from the ground up in a growing, fast-moving organization.
Willingness to travel to branch locations as required.

What We Offer

Competitive compensation package with 100% company sponsored health and dental benefits
A generous flexible benefit program, including options for:
- Health Spending Account (HSA)
- Personal Spending Account (PSA)
- RRSP contributions

As part of our selection process, shortlisted candidates will be invited to complete a TRAITS Assessment. Participation in this assessment is mandatory to be considered for the role. We look forward to reviewing your application!

#INDHP

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Refine Your Search

manager, product knowledge & training jobs in calgary, ab

Manager, Product Knowledge & Training

Construction Design & Development Lead

Fully Licensed Condominium Manager

Restoration Project Manager

Safety Manager

Regional Performance Manager - Western Canada

Service Project Manager / Estimator – Mechanical Services

Senior Accountant - Manager - Public Practice

Lead Process Engineer

Automotive Shop Manager / Senior Service Advisor

Accounts Payable Supervisor

Manager of Table Games

Division Manager - Plumbing

Disaster Restoration - Lead Technician

Lead Chef Instructor (Summer Camp)

Commercial Plumbing and HVAC Project Manager

Surgical Licensed Practical Nurse -Part-time- Dermatology Clinic

Health and Wellness Manager - Full Time

Yard Supervisor

Manager, Tax

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