Canada Customer experience coordinator Jobs – 4178 Openings This Week

Customer Sales and Service Representative
Gordon Russell Ltd. —Red Deer, AB
- $50,000–$65,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Dental care
- Paid time off
Quick apply
Site Coordinator
Athabasca Tribal Council —Fort Chipewyan, AB
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Wellness program
- Dental care
Quick apply
E-Commerce & Digital Content Coordinator
Langeman Manufacturing —Kingsville, ON
- $26–$32 an hour
- Full-time
- Social media management
- Computer skills
- In-person
- Disability insurance
- Vision care
Quick apply
Reservations Coordinator
Mike Wiegele Helicopter Skiing —Blue River, BC
- $23–$26 an hour
- Overtime
- CRM software
- Hospitality
- Microsoft Excel
- Dental care
- Employee assistance program
Senior Retail Operations Coordinator
SPIER & MACKAY —Greater Toronto Area, ON
- $42,000–$70,000 a year
- Full-time
- Microsoft Excel
- Project management
- In-person
- Paid time off
Quick apply
Residential Property Manager
Reside Management —Vancouver, BC
- $50,000–$85,000 a year
- Temporary
- Hybrid work
- Microsoft Word
- Google Suite
- Microsoft Excel
Quick apply
Service Coordinator
AIR UNLIMITED INC. —Saskatoon, SK
- $50,000–$65,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Hotel
Quick apply
Product Coordinator (Bilingual)
Accomsure Ltd. —Calgary, AB
- Full-time
- Bilingual
- English
- Microsoft Office
- Dental care
- Paid time off
Logistics Operations Coordinator
Pinch Flatbed —Leduc, AB
- From $31 an hour
- Full-time
- Hybrid work
- Microsoft Outlook
- Forklift
- Microsoft Office
- Paid time off
Quick apply
Business Development Associate
James Braden Ford —Kingston, ON
- From $20 an hour
- Full-time
- CRM software
- Sales
- English
- Disability insurance
- Dental care
Quick apply
13d
Area Manager
Indigo Park Canada —Ottawa, ON
- $72,000 a year
- Full-time
- Microsoft Powerpoint
- Bilingual
- Microsoft Word
Quick apply
Business Development/Customer Care Consultant
James Braden Nissan —Kingston, ON
- $42,000–$70,000 a year
- Full-time
- Sales
- English
- High school diploma or GED
- Dental care
- Employee assistance program
Quick apply
Base Manager YTH
North Star Air Ltd. —Thompson, MB
- $73,239.69–$111,561.68 a year
- Overtime
- Microsoft Excel
- Writing skills
- High school diploma or GED
- Profit sharing
- Employee stock purchase plan
Quick apply
Automotive Service Technician
Bean Chevrolet Buick GMC Ltd —Carleton Place, ON
- $48.33–$51.03 an hour
- Full-time
- Customer service
- Maintenance
- In-person
- Store discount
- Disability insurance
Quick apply
Logistics Coordinator
SKOTIDAKIS —Vaudreuil-Dorion, QC
- Overtime
- Customer service
- Microsoft Office
- In-person
Quick apply
Logistic Coordinator
Hitek Logistic Inc —Saint-Laurent, QC
- $45,000–$55,000 a year
- Full-time
- Hybrid work
- Bilingual
- Microsoft Word
- Microsoft Excel
- Wellness program
- Disability insurance
Quick apply
Project Coordinator/Mechanical Engineer Technologist
Academy Fabricators Group LP —Onoway, AB
- $45 an hour
- Full-time
- Microsoft Office
- Analysis skills
- In-person
- Dental care
- Vision care
Quick apply
Transportation Manager
GALAXY FREIGHTLINE INC. —Mississauga, ON
- $80,000–$100,000 a year
- Full-time
- Microsoft Excel
- Analysis skills
- Bachelor's
Quick apply
Business Coordinator
EliteGlobal Group Ltd —Edmonton, AB
- From $24.50 an hour
- Full-time
- CRM software
- Sales
- Salesforce
Quick apply
Electrical/Lighting - Project Coordinator/Manager
Confidential —Burnaby, BC
- $65,000–$85,000 a year
- Full-time
- Customer service
- English
- Organizational skills
- Profit sharing
- Wellness program
Quick apply

I want to receive the latest job alerts for customer experience coordinator in canada

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer experience coordinator jobs near canada

Customer Sales and Service Representative

Gordon Russell Ltd.
Red Deer, AB

Quick apply

Job details

Full-time
$50,000–$65,000 a year

Qualifications

Microsoft Word
Class 5 Licence
Red Seal
Microsoft Excel
Microsoft Outlook
Customer service
Microsoft Office
Driving
Mechanical knowledge

Full job description

Overview

We are seeking a Customer Service/Sales Representative to be the first point of contact for our customers, delivering excellent service while supporting sales. This role is ideal for someone with experience in a mechanical or automotive environment who can confidently communicate technical services. We are looking for someone with Service writing experience, including documenting concerns, preparing estimates, and coordinating with technicians. Your ability to engage with customers, understand their needs, and provide tailored solutions will be key to your success in this position.

Responsibilities

Service Writing

Document mechanical problems and services by listening to customer’s description of symptoms, clarifying description of problems.
Prepare quotes by costing materials, supplies, subcontractors, and labor.
Obtain quote approvals, making follow up calls as necessary.
Create Work Orders describing symptoms, problems, and causes discovered.
Issue PO’s for subcontractor work and parts to support technicians job requirements.
Assist in developing weekly schedule for technicians based on parts availability.
Various administrative duties as applicable to ensure supervisors and managers can direct shop and field workflow.
Document engagements (calls, meeting, emails etc.…) with customers in CRM.
Ensure adequate shop supplies, tooling etc. are maintained in the service trucks.
Weekly stock order Purchase Orders
Shipping/Receiving as required.
Manage warranty claims to vendors.
Handling telephone, email and website parts and service inquiries from new and existing customers for all product groups.
Respond in a timely basis to customer requests, displaying a sense of enthusiasm and urgency appropriate to customer expectations.
Analyze service evaluations (inspections) and technician documentation on all field jobs for completeness and action items.

Service Support:

Arrives at customer site or shop ready to complete the task at hand. Reviews the job scope thoroughly, asked questions for clarification, and are properly equipped to complete the job safely and efficiently.
Seeks assistance when needed, through company and vendor contacts. Taps into people and resources to support success and serve customers in keeping with GRL standards and expectations.
Abides by all safety protocols and demonstrates commitment to GRL’s safety culture.
Continuously looks for and suggests improvements to assigned supervisor.

Location and Travel

Based out of the Red Deer office.
Your schedule will be Monday to Friday 8:00am to 4:30pm.

Key Relationships and Interactions

Reports to the Service Coordinator with oversight from the Service Manager & Manager Customer Support
Key Collaborations: Service Department, Product Specialist, Inside Sales, Parts Associate, Alberta Provincial Administrator
Key external interactions: customers, prospective customers

Success Measures

Resource Utilization: Evidence of confidence in working on GRL equipment; uses the resources available to properly and effectively diagnose, troubleshoot, repair, overhaul and maintain the equipment.

Service Orientation: Builds customer confidence, ensures commitments to customers are met, clearly communicates requirements internally; continuously searches for ways to improve customer service.

Customer Satisfaction: Feedback from customers, vendors, and staff is positive and complimentary. Demonstrated pride in workmanship, understands the value provided to customers and thrives on the challenge of the role.

Teamwork: Contributes to the well-being of the team by assisting others when needed and offering constructive suggestions for more efficiently managing workflow and enhancing communication in the workplace.

The Person

The ideal candidate will bring the following:

Technical knowledge of heavy-duty off highway mobile equipment.
Ability to multitask and prioritize tasks as urgency changes.
A Class 5 Driver’s License with clean driver’s abstract; demonstrated experience driving a service truck.
Proven ability to keep an organized and tidy workspace/service truck.
Through voice, email, and instant messages, communicates clearly and professionally to customers and internal staff.
Proficient in or can learn various business software such as Business Central, Signature Service, HubSpot CRM, Microsoft Office (Word, Excel, Outlook, Teams).
Proactive and solution oriented, working with others to solve technical issues, willing to help out where needed.
A “can-do” attitude and ability to work independently and as part of a team.
Willing and able to travel to field locations and work away from home for several days at a time.
Experience working as a Red Seal ticketed HD technician, with customer facing work experience is an asset.

Job Type: Full-time

Pay: $50,000.00-$65,000.00 per year

Benefits:

Company events
Dental care
Employee assistance program
Extended health care
Life insurance
On-site parking
Paid time off
RRSP match
Vision care

Application question(s):

Do you have previous experience working in a heavy-duty or mechanical environment?

Experience:

Service writing with a service company: 2 years (preferred)
Customer service: 2 years (preferred)

Work Location: In person

Quick apply

Refine Your Search

customer experience coordinator jobs in canada

Customer Sales and Service Representative

Site Coordinator

E-Commerce & Digital Content Coordinator

Reservations Coordinator

Senior Retail Operations Coordinator

Residential Property Manager

Service Coordinator

Product Coordinator (Bilingual)

Logistics Operations Coordinator

Business Development Associate

Area Manager

Business Development/Customer Care Consultant

Base Manager YTH

Automotive Service Technician

Logistics Coordinator

Logistic Coordinator

Project Coordinator/Mechanical Engineer Technologist

Transportation Manager

Business Coordinator

Electrical/Lighting - Project Coordinator/Manager

I want to receive the latest job alerts for customer experience coordinator in canada

Related Searches

Explore jobs in more locations

Job seeker tools

Employer Tools

Browse

Stay Connected