Canada Dispatch supervisor Jobs – 763 Openings This Week

Service Dispatch Supervisor
New Water Plumbing —Thornhill, ON
- $60,000–$80,000 a year
- Full-time
- Microsoft Outlook
- Supervising experience
- Continuous improvement
- Dental care
- Paid time off
Quick apply
1d
Dispatch Supervisor
Metro Supply Chain —Delta, BC
- Full-time
- Microsoft Office
- Analysis skills
- Team management
- Disability insurance
- Dental care
Quick apply
Septic Truck Driver - Class 3 license + Air
King's Services —Headingley, MB
- $22–$26 an hour
- 8 hour shift
- Heavy lifting
- Customer service
- No experience needed
- Dental care
- Life insurance
Supervisor (Seasonal – Winter Maintenance)
A & F Di Carlo Construction —Toronto, ON
- From $40 an hour
- Temporary
- CPR Certification
- Customer service
- Heavy equipment operation
Quick apply
Regional Operations Supervisor - Thunder Bay
Manitoulin Group of Companies —Winnipeg, MB
- $65,000–$75,000 a year
- Full-time
- Computer literacy
- Team management
- Driving
- Profit sharing
Quick apply
Landscape Field Supervisor
Peel Exterior Maintenance Inc —Georgetown, ON
- $55,000–$65,000 a year
- Overtime
- Customer service
- Business development
- Supervising experience
- Store discount
Quick apply
Heavy Haul Driver
Dunwald & Fleming Enterprises Ltd. —Macklin, SK
- $30–$38 an hour
- Full-time
- First Aid Certification
- Travel
- In-person
- Disability insurance
- Dental care
Quick apply
Class 1 Operators - Full Time Opportunities
Vertex Resource Group —Bonnyville, AB
- Full-time
- Customer service
- Maintenance
- First Aid Certification
- Dental care
- Vision care
Quick apply
Claims Handler - Trucking
New Way Trucking Ltd —Winnipeg, MB
- Full-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Dental care
- Vision care
Quick apply
Full-Time Highway Patroller
Fowler Construction Company Limited —Emsdale, ON
- $29.05 an hour
- Full-time
- Computer literacy
- Maintenance
- Mentoring
- Dental care
- Employee assistance program
Journeyman Heavy Duty Mechanic
Al's Hotshot & Trucking Services Ltd. —Wainwright, AB
- $42.50–$55.00 an hour
- Full-time
- Maintenance
Quick apply
Construction & Winter Maintenance Supervisor (Year-Round)
A & F Di Carlo Construction —Toronto, ON
- From $40 an hour
- Temporary
- CPR Certification
- Maintenance
- Supervising experience
Quick apply
Terminal Manager
Gardewine —Dryden, ON
- $60,000–$80,000 a year
- Full-time
- Inventory control
- Sales
- Customer service
- Profit sharing
- Employee stock purchase plan
Quick apply
Mobilization and Lowboy Operator
Confidential —Nisku, AB
- $20.18–$41.81 an hour
- Full-time
- In-person
- Commercial driving
- Dental care
- Tuition reimbursement
Quick apply
Winch Truck Driver(s) Needed
EnviroBore Directional Drilling —Fort St. John, BC
- $55–$60 an hour
- Full-time
- Maintenance
- First Aid Certification
Quick apply
6d
Owner Operator Truck Driver
PVT Group of Companies —Grande Prairie, AB
- Weekends as needed
- Team management
- In-person
- Commercial driving
Quick apply
Class 1 Truck Driver
Stromsten Transportation Group Ltd —Smithers, BC
- $131,000–$155,000 a year
- Seasonal
- Computer literacy
- Local
- English
- Disability insurance
- Dental care
Quick apply
class 1 bed truck driver
AMA Energy Services —Fort St. John, BC
- $38–$45 an hour
- Weekends as needed
- Heavy lifting
- Customer service
- In-person
- Dental care
- Life insurance
Quick apply
Warehouse Supervisor
The Carr Group —Brandon, MB
- $50,000–$55,000 a year
- Full-time
- Customer service
- Organizational skills
- Warehouse experience
- Disability insurance
- Dental care
Quick apply
3d
Boom Truck/Picker Operator
SLH Picker Service and Pile Driving —Wabasca, AB
- $45–$50 an hour
- Full-time
- Maintenance
- English
- Forklift
- Disability insurance
- Dental care
Quick apply

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Service Dispatch Supervisor

New Water Plumbing
Thornhill, ON

Quick apply

Job details

Permanent | Full-time
$60,000–$80,000 a year
1 day ago

Qualifications

Microsoft Outlook
Operations management
Customer appointment booking
Schedule management
Supervising experience
Continuous improvement
Team management
Decision making
Client services
Customer service orientation
Customer support
Work order management
Dispatch experience
Communication skills
Client interaction
Team coordination
Business process improvement
Time management

Full job description

JOB TITLE:

SERVICE DISPATCH SUPERVISOR

ABOUT THE ROLE

We are seeking an experienced and highly organized Service Dispatch Supervisor to take ownership of our service dispatch operations and help lead the implementation and day-to-day use of our new BuildOps service management system.This is a hands-on supervisory role responsible for coordinating service calls, supporting technicians and clients, monitoring daily operations, and ensuring service requests are handled efficiently and professionally. The successful candidate will take the lead in organizing the dispatch function, maintaining accurate service records, and working closely with the Service Office team and management to continuously improve our processes.

KEY RESPONSIBILITIES:

Dispatch & Service Coordination

Take ownership of the day-to-day service dispatch function and ensure the dispatch operation runs efficiently.
Receive and prioritize incoming service requests from clients.
Dispatch technicians to service calls based on urgency, location, availability, skill set, and scheduling requirements.
Monitor and track all active service calls throughout the day.
Coordinate changes to technician schedules and respond to urgent service requirements.
Schedule future service calls and coordinate appointments with clients, technicians, and the Service Office team.
Follow up on outstanding work orders and service calls requiring return visits.
Proactively identify scheduling conflicts, delays, and service issues and work toward timely resolutions.

BuildOps System Ownership

Take a lead role in the implementation and ongoing use of the BuildOps platform for service operations.
Ensure service calls are accurately entered, updated, and closed within the BuildOps system.
Help establish and maintain effective dispatch processes and workflows within BuildOps.
Support team members with the system and help ensure consistent adoption of new processes.
Identify opportunities to improve efficiency, communication, scheduling, and service tracking through the system.

Supervision & Team Support

Provide day-to-day direction and support to the dispatch/service coordination function.
Work closely with Service Office staff, technicians, and management to coordinate service requirements.
Help establish clear priorities and ensure service requests are addressed appropriately.
Assist with troubleshooting service and scheduling issues.
Promote accountability, teamwork, and a high level of customer service.
Escalate significant client, technician, scheduling, or operational issues to management as required.

Customer Service

Maintain professional and responsive communication with clients, including condominium management companies, property owners, and mechanical engineering firms.
Ensure clients receive timely updates regarding service calls, technician arrival times, scheduling changes, and follow-up requirements.
Handle service-related concerns professionally and work with the appropriate internal teams to resolve issues.
Maintain a strong focus on client satisfaction and service quality.

QUALIFICATIONS & EXPERIENCE REQUIREMENTS

Minimum 3 years of service dispatch experience, preferably within the plumbing, mechanical, construction, HVAC, or related service industry.
Previous supervisory, lead, or coordination experience is an asset.
Strong knowledge of the Greater Toronto Area (GTA) and surrounding areas.
Strong organizational and time-management skills with the ability to prioritize multiple competing demands.
Excellent customer service and communication skills.
Professional and confident telephone manner.
Strong computer skills and the ability to learn and manage new software systems.
Experience with BuildOps, Jonas Service Software, dispatch boards, GPS/technician tracking, and Microsoft Office/Outlook is an asset.
Ability to remain calm and organized in a fast-paced, high-volume environment.
Strong problem-solving and decision-making skills.

WHAT WE OFFER

Competitive salary commensurate with experience and qualifications
Fully paid medical and insurance benefits package
RSP/DPSP program
Stable, long-term employment with an established organization

WHY JOIN US?

With more than 35 years of experience, we have built long-standing relationships with condominium management companies, property owners, and mechanical engineering firms throughout the GTA. We are looking for someone who wants to build a long-term career with the organization and who is ready to take ownership of our dispatch operations, contribute ideas, and help us continue improving the way we deliver service to our clients.

To apply, please submit your resume along with two professional work references

Pay: $60,000.00-$80,000.00 per year

Benefits:

Dental care
Employee assistance program
Extended health care
Life insurance
On-site parking
Paid time off
RRSP match
Vision care

Work Location: In person

Quick apply

Refine Your Search

dispatch supervisor jobs in canada

Service Dispatch Supervisor

Dispatch Supervisor

Septic Truck Driver - Class 3 license + Air

Supervisor (Seasonal – Winter Maintenance)

Regional Operations Supervisor - Thunder Bay

Landscape Field Supervisor

Heavy Haul Driver

Class 1 Operators - Full Time Opportunities

Claims Handler - Trucking

Full-Time Highway Patroller

Journeyman Heavy Duty Mechanic

Construction & Winter Maintenance Supervisor (Year-Round)

Terminal Manager

Mobilization and Lowboy Operator

Winch Truck Driver(s) Needed

Owner Operator Truck Driver

Class 1 Truck Driver

class 1 bed truck driver

Warehouse Supervisor

Boom Truck/Picker Operator

I want to receive the latest job alerts for dispatch supervisor in canada

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